Lightspeed Nederland Reviews 

1,184
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

The interface is not user friendly at all. Too much to do for simple tasks. When clicking on save all the openend boxes for title, metadiscription, url etc are gonna closed (when working on it for dif... See more

Company replied

Rated 5 out of 5 stars

We've had some very insightful meetings with Sharlene from Lightspeed to update specific parts of our website and our SEO. She knows a lot of handy tools to give conversion a real GO. If she doesn't k... See more

Rated 5 out of 5 stars

We use Lightspeed now over 3 years as our POS system and recently added E-com functionality. We are very satisfied with Lightspeed and its support. The functionality is good, it is reliable and fast... See more

Rated 3 out of 5 stars

Lightspeed is not perfect but it is sufficient and works for what we need in our small retail shop. What i would wish was better, and the reason it only gets 3 stars, is that the system is not int... See more

Company replied

Company details

  1. Software Company

Written by the company

Het complete ondernemersplatform van Lightspeed ondersteunt ondernemingen die de ruggengraat vormen van de wereldeconomie. Het helpt ondernemers te vereenvoudigen, op te schalen en bij het bieden van uitzonderlijke klantervaringen. Ons online ondernemersplatform transformeert en verenigt digitale en fysieke processen door verkoop via verschillende kanalen, het uitbreiden naar nieuwe locaties, wereldwijde betalingen, financiële oplossingen en toegang tot leveranciersnetwerken. Opgericht in 2005 in Montréal, Canada, staat Lightspeed genoteerd op de New York Stock Exchange en Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD). Met teams gevestigd in Noord-Amerika, Europa en Azië-Pacific bedient Lightspeed retail-, horeca- en golfondernemingen in meer dan 100 landen.


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3.3

Average

TrustScore 3.5 out of 5

1K reviews

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3.3

All reviews

(1,184)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding support

The customer service is outstandingly good, one of the best I've ever had the pleasure to work with. They do know how to do their job. I really enjoyed the presentation given by Marisa, who showed me all the interesting possibilities the platform can offer. I will not only recommend it but use it myself for my e-commerce platform, without a doubt!

April 15, 2015
Unprompted review
Rated 5 out of 5 stars

Awesome template & Amazing service by seoshop employees

Love the broad availability of templates within seoshop. Their backoffice is easy and extends to whatever you want to add. What I love above all is the excellent customer service that seoshop employees provide. My account manager Sjuulke Titulaer always responds with lightning speed & solves any issues that I have to my uttermost sattisfaction.

I would recommend seoshop to anyone that I know. It is low cost, conversion optimized and the service is superb!

Chakrabags

April 7, 2015
Unprompted review
Rated 5 out of 5 stars

Tech support

Very friendly helpful people with an immediate solution for a real problem.
Pro active approach from sales- as well from the support department.
Well done.

March 30, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent webshop platform for any type of company that wants to sell online

Seoshop is in my opinion the most easy way to start a professional webshop. Any functionality you wish is available and even more important, you don't have to be an experienced web developer to start and open your webshop. Also it is very important that Seoshop offers various integrations with all kind of third parties on behalf of logistics, marketing, email, finance, etc. So you really can start an online business form out of one central platform. And if you wish you can run your business form out of your with the Seoshop Mobile App. Finally their customer service really works well. They are a through guide and they always answer the phone. If you go online with your business, I recommend Seoshop!

February 27, 2015
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Very happy with the software and service. Constant improvement and inovation makes our webshop competing the best. They dont lose their patience on stupid questions. Beginners and experienced users are treated both seriously. Very happy with the price/quality. They are a little more expensive then the others but its wurth the extra dime.
5 stars and a bottle of champagne, is what they diserve from us.

February 27, 2015
Unprompted review
Rated 5 out of 5 stars

Experience

My/Our experience since we started our webshop Smateria is excellent. Quick, professional and clear answers to my questions (and I can tell you I had a lot in the very beginning). I once spoke a kind of grumpy employee but maybe he had a rough start in the morning :-) But apart from this I can most definitely recommend SEOshop!

January 30, 2015
Unprompted review
Rated 5 out of 5 stars

Seoshop best choice for webshops

Seoshop helped me organize my web shop in a very simple but fully working web shop. I came from a self made platform and this was a lot of hustle to keep the platform up to date and working. Whit seoshop everything went smooth, Seoshop keeps it all working, they have a very good help desk and a lot of possibilities to change, adapt or remodel your workshop to your own preferences. Thanks to all the possible add-ons you can fully automate your whole process. Seoshop was a very good choice.

January 30, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect

SEOshop, is a very good partner for our company. Their service is quick and helpfull. And the site works very well and is easy to use.

January 27, 2015
Unprompted review
Rated 5 out of 5 stars

Webshop

I was able to design/modify my webshop with SEOshop very easily. All options were very easy to adjust in the backoffice. When problems occurred, I could ask for feedback via telephone or e-mail. I would recommend SEOshop to any other person who has no experience building their own website

January 20, 2015
Unprompted review
Rated 5 out of 5 stars

Good, quick SAAS

SEOshop helped me to get a quick start.
Minor points to keep in mind:
- The name may make you think that the service will perform well in Google, but that is not the case; you will need to do a lot of work to show up high in their ranking.
- There are some hidden, unpublished costs: billing started already while I was still supposed to have a free trial period, there was a setup fee and SEOShop payments turns out to have a monthly fee as well.
- There are limitations in the software

PRO:
- it gets you online far quicker than, for example Magento
- excellent customer service
- quick setup
- most of the software works out of the box

CON:
- less versatile than, again for example Magento
- unpublished fees
- some things seem to be in illogical places
- keep in mind that their techies aren't too senior, so they're having a hard time when questions become too advanced.

Good for running your webshop if you don't have extreme needs.

January 15, 2015
Unprompted review

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