I was looking for the Decoart brand, which is hard to find in the UK. Good choice and good prices - I was able to find almost everything I was looking for (Decoart Americana Acrylic paint in specific... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought some foil rolls for my spellbinders GLIMMER system, Lily Grace Crafts have a great selection and are very reasonably priced. I was emailed when my order was shipped and it arrived within the gi... See more
I ordered several acrylic paints, which arrived after some delay. Three were iridescent paints of different colours but none of them contained any pigment whatsoever. I sent an email to the address s... See more
This was my second purchase from Lily Grace. They sell beautiful craft stuff. I am very happy wwith my quality Apple Barrel colours I bought from them. It is a good make and is not expensive at all. M... See more
Company details
Written by the company
Lilly Grace Crafts is committed to bringing you the best craft brands at great prices, covering a wide spectrum of craft products to meet every crafters needs. Whether you're into die cutting, card making, colouring, baking or soft crafts and everything else in-between, we've got you covered. We have a number of the leading craft brands on site, including Spellbinders, Cricut, Ranger, Tim Holtz, Decoart, Folkart, Cadence, Card-io and many, many more!
Contact info
North Place, 82 Great North Road, AL9 5BL, Hatfield, United Kingdom
- info@lillygracecrafts.co.uk
- www.lillygracecrafts.co.uk
4.2
Great
230 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
.y goodies
Very helpful over all,good quality a little pricey but just what I was looking for,
January 3, 2024
Misleading Website, items not in stock!
No customer service whatsoever. Advertise items on their website that they DO NOT in fact have in stock which is very misleading. DO NOT update their website to reflect when stock is not available. Would not recommend. Use other suppliers instead such as 'Personal Impressions' who state on their website what is in stock and how many units are available unlike this company. Disappointing!!
January 8, 2024
Unprompted review
Best price arrived quicker than I…
Best price arrived quicker than I thought it would
December 5, 2023
My item was perfectly packaged to keep…
My item was perfectly packaged to keep it safe in transit. It arrived promptly. I even had a free gift inside with a little note. You could not get a better service. 5*, I will be purchasing from them again in the future.
November 27, 2023
Excellent Customer Service
Just all round great communication, so easy to get in contact and very helpful responses. They also have a great website with a good product range.
November 27, 2023
Great item at a great price
Great item, just what I was looking for at a great price!
November 27, 2023
Great products and fast shipping.
November 27, 2023
2nd order and no problems.
I will definitely use again. Prices are great and so is the delivery.
Thank you.
November 27, 2023
Slow and don't respond to emails, ever
Took an age to send, emailed repeatedly and no response - worst customer service from a small business I've ever experienced.
October 1, 2023
Unprompted review
wife loves the calendar
wife loves the calendar,
23 days to go
bits disappointed as on opening the calendar it was all stuck together with glue at the top !!
December 1, 2023
Unprompted review
Great service
Needed some more acrylic paint. This turned out to have the best options on price, range and delivery. Have come to the same conclusion a few times before.
December 1, 2023
The items I bought are real value for…
The items I bought are real value for money on brand names. The delivery was on time and well packaged
November 17, 2023
Very quick delivery
November 18, 2023
Really good prices great service and…
Really good prices great service and excellent delivery time
November 14, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.