Lilly's Cloth Nappies Reviews 

397
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Wish I had found this website sooner when I started my cloth nappy journey, they are super soft and so cute designs thankyou so much xxx

Rated 5 out of 5 stars

Recently bought some pocket nappies and liners from Lilly’s. The selection of nappies, prints and liners on their website is amazing - there were so many to chose from Prices were extremely r... See more

Rated 5 out of 5 stars

Lovely speedy delivery and packaged brilliantly. Really appreciate the tea bag and care advice. We love the print selection of the Alvas and today we’re going to try out the own brand hemp boosters. I... See more

Rated 5 out of 5 stars

Lovely cloth nappies, love all the prints I’ve received so far. It all seemed very complicated getting my head around the inserts but Helen is very helpful and gave me super advice to get me starte... See more

Company details

  1. Baby Store
  2. Baby Clothing Store
  3. Children's Clothing Store
  4. Maternity Store

Written by the company

Saving the planet one nappy change at a time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

397 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(397)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Brilliant service

Brilliant service, fast posting and not over the top postage fees.... the only reason I didn’t give a 5 star rating is because I’ve not used the pads yet but from the looks of them they will do the job x

April 1, 2021
Rated 5 out of 5 stars

Happy customer

Fast delivery, nappies as pictured, good condition. Information leaflet explaining how to use cloth for beginners & a tea bag to have whilst reading it were a nice touch. Very pleased with my purchase!

March 28, 2021
Rated 5 out of 5 stars

Our family absolutely loves lillys…

Our family absolutely loves lillys products! The website is easy to navigate and the selection of cloth nappies is the best we have found . They are such a fair price and very good quality. We are so impressed with previous orders that we ordered a selection of the maternity and sanitary products as well. Delivery is fast and communication about any queries is great .
We would recommend to all & will be using again for future orders.
Thank you !
Dina

March 24, 2021
Rated 5 out of 5 stars

Very good value for money

I've looked into reusable nappies and like the 2 in 1's, these are the cheapest I've seen by far and come in many cute designs for boys and girls, will definitely be buying more as I want them all ❤️

March 14, 2021
Rated 5 out of 5 stars

Perfect

Very quick dispatch and delivery. Perfect quality and love the hemp/cotton inserts in particular. Thank you!

March 1, 2021
Rated 5 out of 5 stars

Absolutely excellent!

Absolutely excellent customer service, above and beyond expected. I placed two orders on consecutive days and they combined the postage and refunded me the difference which was a fab surprise! The nappies are lovely quality, well packaged in an environmentally friendly way and the range of prints available is exceptional! Highly recommend!

February 15, 2021
Rated 5 out of 5 stars

Very good service

Very good service. Lots of communication. Quick to help and very friendly. I have already ordered twice in the last few weeks and planning order number 3. Value for money and so much to choose from. Highly recommend to all 😊

February 9, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look