Lillywhites Reviews 43

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I am visiting the UK and was able to order some excellent products for good prices and have them delivered to my hotel before I left. Seamless and easy.

Rated 5 out of 5 stars

Lillywhites is very well known here in London, with a store also located in Piccadilly. However, I sometimes prefer to shop online because there is a wider range of products available and I can choose... See more

Rated 4 out of 5 stars

The shopping experience was great. I find it easier to choose what I need through the internet and all the information about the products helps a lot on deciding which one is best for me. The only t... See more

Rated 1 out of 5 stars

Do not buy from this horrible place the shop in Piccadilly is a desgrace. They do not even speak proper English refused to Refund the item which I bought 5 hours before. By law I am intitle to a re... See more

Company details

  1. Sports

Information provided by various external sources

The finest sports store in the world, Lillywhites of Piccadilly Circus in London is the oldest and largest specialist sports store in the UK. Lillywhites is known principally as a high-end sports retailer, offering an extensive range of specialist ...


Contact info

3.7

Average

TrustScore 3.5 out of 5

43 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast delivery

Lillywhites is very well known here in London, with a store also located in Piccadilly. However, I sometimes prefer to shop online because there is a wider range of products available and I can choose larger quantities. Orders are processed quickly and shipping is very fast.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Better than I expected

I could find lot of things that I was interested in, and the shipping and delivery method was excellent. In fact, It was better than I expected. My package has arrived at the hotel 2 days before than it was expected! Great experience.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

EVRI lose my purchases and the replacements

Sadly this is more a review of EVRI than Lillywhites who were very responsive to my issues but ultimately I ordered items that did not arrive and then the replacements did not arrive. Lillywhites have no option to collect from their store so now I am waiting for a refund and have not received the goods I ordered. With time and money short before Christmas this has been a disaster of a customer experience.

December 3, 2025
Unprompted review
Rated 2 out of 5 stars

Beware of the prices, some are massively overpriced.

I saw a product online and went to the store to buy it only to realise that they sold them exclusively online - with the additional payment for online purchases. So while I was on my way back home, I proceeded with the purchase. Then, out of curiosity, I went to the brand's website only to discover that own brand in question sells the product on their website nearly at half the price of what Lillywhites charges. The brand seels the product for £22 instead of £37.99 which is what I paid at Lillywhites (plus the extra £4.99 for shipping). I feel very defrauded. I paid literally an extra £20.98 for the same product. Thanks Lillywhites.

July 15, 2025
Unprompted review

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