Lily Comms - Business Communications and IT Solutions Reviews 

Aidan Lee came to site and did amazing. Really polite and was brilliant. Great work Aidan. :)

Chris Grimes went over and above to try and find out why a calendar had disappeared that several people could access. He managed to find the calendar by remoting on to a colleagues machine (who was on holiday) and screen shot all of our bookings in the calendar. I then had to set up a new training folder and add the screen shots to the calendar.
Thank you very much Chris.

Richard has been brilliant whilst setting up our phone system. Super helpful and has made the transition over to the new phone system a really pleasant experience. We appreciate it, thank you.

Chris was great he sorted out the issues we had with accessing shared folders and synched the two computers on the front reception too!

Richard was amazing and very helpful. He had to fit two phones and did so really efficiently. He was also really frinedly!

Oliver Jenkins spent 2 days with us, upgrading our old phone system to a new cloud system and installing new handsets for multiple clients.

He was extremely helpful and knowledgeable and the transition went perfectly, without any disruption to my business or clients.

Nice and easy customer service to isolate my issue and solve in a matter of minutes. Highly appreciate the efficiency. Jack D is a credit to the company.

After an extremely frustrating experience with another telecoms provider, I honestly can't recommend Lily Communications highly enough.
From my very first conversation with Jamie Mayhew, the communication was exceptional. Every question was answered honestly, nothing was too much trouble, and I was kept informed throughout the whole process. Jamie genuinely listened to our concerns and worked with us to create a migration plan that ensured there would be no disruption to our business.
We placed our order and, just one week later, Lily's engineers attended on a Saturday morning to accommodate our business needs. They installed and configured all 12 VoIP phones, had them fully operational the same day, and took the time to give my team clear, step-by-step instructions on how to use the system. They have also arranged training on the portal, which has been a fantastic touch.
As a domiciliary care provider, our telephones are critical to the vulnerable people we support, so having a reliable communication system is essential. The professionalism, efficiency and attention to detail shown by Lily have been outstanding.
What impressed me most was the communication. Every promise made was kept, and every query was responded to promptly. In today's world, that level of customer service is becoming increasingly rare.
Price-wise, Lily were also extremely competitive and matched the pricing we had been offered elsewhere, proving that you don't have to choose a large company to receive an excellent service. In fact, our experience has shown quite the opposite.
We're now just waiting for our business numbers to be ported across and for the FTTP broadband to be installed, but based on our experience so far, I have every confidence the rest of the migration will be just as smooth.
A huge thank you to Jamie Mayhew, the engineers and everyone at Lily Communications. I only wish we had moved to Lily much sooner.

Aiden was very quick to find a resolution for my business since our office suffered a severe leak of water damage, aiden managed to set up our calls through other channels which limited disruption to my business , many thnaks and busines is moving again

Jacob S helped set up quickly and easily with one phone call.

Andrew was very helpful and sorted the issue quickly

Amazing experience, Chris helped me find a solution to my issue on his day off work, amazing experience and customer service

Chris was very helpful and patient, he guided me seamlessly throughout the whole process. I was very pleased after.

Happy Client

Rang Lily and Benny fixed my issue there and then.... very pleased and would highly recommend.

Jacob was very helpful today

The staff at Lily Comms are incredibly friendly and helpful. Benny was very polite and sorted my query within a matter of minutes. Excellent customer service!

Just had our equipment installed and set up by Aidan Lee. He has been great, really helpful and explained all the features etc.

Would you believe doing a simple answer phone message recording on the phone could be such a task...
Well it did but luckily for us rang lily explained we were going to be out of office for a funeral and needed a quick answer phone message asap and they did delivered promptly and efficiently, the message let our customers know when we would be back that day.
So thank you lily and especially Alex W

We've had an upgraded phone system installed by Richard. Great service and a pleasure to work with.
Highly recommend.