Lily's engineer, Richard spent the day with us setting up our new phones. He was very friendly attentive, and helped with any initial issues we were having. He went above and beyond to make sure we we... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Aidan and Ollie have been amazing, from the very first point of communication, throughout the journey and install, to the very end. They been nothing but professional, helpful and punctual. There... See more
Company replied
Beijhon, the Lily engineer, was very pleasant to work with. He kept me informed about what was happening during the install. We had some issues with the previous provider, and he kept very calm... See more
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Andy and Cobi couldnt have been more helpful in the past few weeks supporting me getting back operational with certain aspects that were causing me access issues. Cannot fault them one bit. Excellent... See more
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Company details
- Conference Calling Service
- also in
- Cloud Computing Service
- Cloud Storage Service
- Computer Security Service
- Telecommunications Service Provider
- Video Conferencing Service
Written by the company
Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.
Remove the hassle from your business services!
Written by the company
- At Lily, we provide innovative and cost-effective solutions to SME’s.
Contact info
Global Avenue, Millshaw Business Park, LS11 8PR, Leeds, United Kingdom
- 0343 507 1111
- marketing@lilycomms.co.uk
- www.lilycomms.co.uk
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Tom and Richard came to install new…
Tom and Richard came to install new business phone system for our office; they were quick and able.
June 23, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Jamie,
Thank you for your wonderful review! We're thrilled you received excellent service during your installation. Please reach out if you need any further assistance, and thanks again for choosing Lily!
We will make sure to pass along your appreciation to Tom and Richard!
Hamzah was extremely helpful
Hamzah was extremely helpful. Would recommend lily.
June 23, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Rochea,
We're delighted to hear you're pleased with the service provided by Hamzah!
Thanks for leaving your review,
Lily
Richard has been out to us today…
Richard has been out to us today fitting new Wifi and phone lines. Richard has been professional and friendly and ensured a smooth service.
Richard has kept us updated throughout completing the work and has ensured all items are working.
June 19, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Kyanna,
We're delighted to hear you're pleased with the service provided by Richard!
Thanks for leaving your review,
Lily
Great Service and knowledge
Great Service and knowledge
Very happy with service and expertise. Dealt with Chris who was professional and highly skilled.
We would highly recommend.
June 19, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Tony
Thank you for your feedback! We appreciate your positive comments about Chris! Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him.
Thanks again and take care,
Lily
Phone and internet upgrade
Richard came into the practice to upgrade our internet and phone system. He was very thorough, friendly and professional.
June 15, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Emma,
We're delighted to hear you're pleased with the service provided by Richard!
Thanks for leaving your review,
Lily
shout out Aiden & Jason!
Aiden and Jason have been amazing during the install of our new phone system pending our upcoming move. Even though they've only needed to be on site a few times, they've always been readily available by phone when we've needed them! Thanks, Aiden and Jason!
June 10, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Olivia,
Thank you for your feedback! We appreciate your positive comments about Aiden and Jason. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to them!
Thanks again and take care,
Lily
Excellent
Excellent, quick response to the issue I was calling to resolve.
June 12, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Chris,
We're delighted to hear you're pleased with the service provided by Lily!
Thanks for leaving your review,
Lily
Great service once again!
Great service once again adding a new feature for some of our users.
Always someone to talk to, always deal with the issue quickly - can't recommend enough.
Thanks Brooke for your help as always
June 11, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Chris,
Thank you for your feedback! We appreciate your positive comments about Brooke. Your 5-star rating is greatly appreciated.
We will make sure to pass along your appreciation to Brooke.
Thanks again and take care,
Lily
Excellent service
Mike and Richard were brilliant. They were very personable and talked through stuff with staff. Very effective and completed the task fantastically.
June 10, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Dave,
Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service!
Thanks again and take care,
Lily
Thanks for your help Benny
Benny went above and beyond to help solve the issue with our handsets. This meant we didn't have to pay for an engineer to come out and resolve the issue. Thank you Benny for your patience with me!
June 10, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello!
We're delighted to hear you're pleased with the service provided by Benny!
Thanks for leaving your review,
Lily
Andrew was amazing
Andrew was amazing , was really helpful and was able to resolve a number of issues , he was very polite , easy to talk to and very professional Great technician
June 10, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Zuzanna,
Thank you for taking the time to leave us a 5-star review and your comments regarding Andrew!
Lily
Mike and Richard came to our business…
Mike and Richard came to our business property to install faster broadband and working pjone lines. They were friendly, polite and professional. top service.
June 10, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi William,
Thank you for your feedback! We appreciate your positive comments about Mike and Richard. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to then!
Thanks again and take care,
Lily
Mike and Richard completed a fantastic…
Mike and Richard completed a fantastic job at getting us all connected on new Fibre broadband within our home they were very efficient
June 9, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello Roxi,
We're delighted to hear you're pleased with the service provided by Mike & Richard!
Thanks for leaving your review,
Lily
Jason the Engineer
Jason - the engineer that came to site was fantastic. He arrived early to set everything up, was knowledgeable and personable. Was happy to set up how we wanted - even accommodating a few last minute changes!
We have been left with a working solution thanks to Jason! He was good fun as well which always helps for a Friday afternoon!
June 5, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Daniel,
Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.
We will make sure to pass along your appreciation to Jason!
Thanks again and take care,
Lily
Nothing Is too Much Trouble For The Lilly Team
I have dealt with Lily Comms for several years, new phone systems, wifi, mobiles etc, and found the company excellent, WHY? because there is always someone available to talk to, should i have any problems, however to stand out members of staff Mathew Hawkins and Andrew Ayre are off the scale with regards help so a big thankyou, also there I.T. department whenever i have an issue are always on hand. Are Lilly the cheapest? or most expensive? i have no idea, time is money, problems need solving, answers are needed. That's why i keep my business with the Lilly Team 5 stars from us here at HP Fabric
June 2, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Lloyd,
Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.
Thanks again and take care,
Lily
Richard was fantastic
Richard was fantastic , great service and very helpful
June 1, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello My Moto,
We're delighted to hear you're pleased with the service provided by Richard!
Thanks for leaving your review,
Lily
Jack resolved issue very quickly
Jack resolved issue very quickly, he was also friendly :)
May 28, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Nicola,
Thank you for taking the time to leave us a 5-star review and your comments regarding Jack!
Lily
Outstanding Customer Service!
I recently acquired another business and decided to switch our telephony service from the current provider to Lily Comms. The service I received throughout the entire process was outstanding.
From the outset, Euan, my account manager, handled all the arrangements seamlessly and made the transition incredibly straightforward. The engineer, Jason, was professional, knowledgeable, and extremely helpful during the installation.
The aftercare support was equally impressive. Benny went above and beyond to ensure that every change I required was completed before ending the call, which was greatly appreciated.
Well done to everyone at Lily Comms - it’s refreshing to see a company where excellent customer service is clearly at the heart of everything they do.
May 28, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi,
Thank you for your wonderful review! We're thrilled you received excellent service during your installation.
Please reach out if you need any further assistance, and thanks again for choosing Lily!
Great quick experience
I had a great experience with the IT support team- Jacob in particular was extremely helpful. He was quick to respond, knowledgeable, and resolved my issue efficiently.
May 27, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hi Imogen,
Thank you for taking the time to leave us a 5-star review and your comments regarding Jacob!
Lily
Brilliant service from Richard and all…
Brilliant service from Richard and all at Lilly comms
May 27, 2026
Unprompted review
Reply from Lily Comms - Business Communications and IT Solutions
Hello Anthony,
We're delighted to hear you're pleased with the service provided by Richard!
Thanks for leaving your review,
Lily
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