Linenbundle Reviews 9,264

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 265 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, particularly the bedding, describing it as soft, comfortable, and durable. Many appreciate the excellent customer service, noting prompt and efficient handling of issues like order mistakes. The delivery service is frequently highlighted as quick and reliable, with many items arriving as promised. However, some people were dissatisfied with aspects of their order and delivery. There were instances of missing items, incorrect orders, and a lack of communication regarding shipping and tracking. A few customers also expressed concerns about the perceived decline in product quality compared to previous purchases, and some felt the prices were high, especially for items not on sale.

What people talk about most

Product

People report positive experiences with product, often praising the superb quality of bedding, duvet sets,... See more

Quality

Clients share positive opinions on quality, with many praising the superb quality of duvet sets, sheets, and... See more

Order

Customers had ambiguous experiences with order. While some reviewers found the ordering process easy and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the quick and... See more

Price

Users describe ambiguous interactions with price. While some customers praise the great quality at an... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time purchases from Linen Bundle, duvet, pillows and some pillowcases to try the material out for quality. Very impressive, all the products are beautiful and when I have chance I am going to or... See more

Rated 5 out of 5 stars

The website was easy to navigate with clear information given. The product was top quality, exactly as described (including an amusing as well as useful care label). My new sheets are SO comfortable... See more

Rated 5 out of 5 stars

Have bought from Linenbundle before and have been satisfied with their products and delivery service. Their duvets are excellent eco and soft. Got the two one for cold times and one for warmer times a... See more

Rated 5 out of 5 stars

Good to see them back under new ownership. Usual products and good offers available. Lacked in communication since the order was made. It arrived before I got a dispatch email! Took maybe 4/5 busines... See more


Company details

  1. Bedding Store
  2. Bedroom Furniture Store

Written by the company

Luxury bed linen delivered direct to your door at a fair price. 100% cotton 500 thread count duvet covers, flat sheets, fitted sheets & pillowcases.


Contact info

4.1

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
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1-star

Replied to 22% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

I always love your stuff

I always love your stuff. But you didn't have the same colour pillowcases as the sheet and duvet colour. (it was for a gift) So that was a bit disappointing. But not the end of the world, but that's why I've given it 4 stars. It would have been 5 otherwise. Thank yo for making beautiful products. ❣️🙏❣️

January 18, 2026
Rated 5 out of 5 stars

High quality bed linen

The quality of bed linen is superb and feels so soft and comfortable - really beautiful. There was a good selection of colours and the goods arrived in excellent condition and well packed. I was able to track my parcel and it arrived within a couple of days which was really fast. I would highly recommend percale.

January 15, 2026
Rated 3 out of 5 stars

Soft medium or firm!

More than dissapointed. I chose medium but they are soo soft, my head was wrapped in the pillow, it was like there was no pillow at all.
In my opinion not fit for purpose..for me. Even using 2 it made no difference.
Money down the drain. The fabric and bag, excellent quality.
I'll pop them on a Facebook free site.

March 9, 2026
Unprompted review
Rated 3 out of 5 stars

Sadly the bed linen was not of great…

Sadly the bed linen was not of great quality. I have had bed linen from you in the past which was super, but these sheets were thin and see through. I was very disappointed in them. Service was very good

February 28, 2026
Linenbundle logo

Reply from Linenbundle

Hi Jane,

Sorry to hear this. I have just checked your order and the difference is that your most recent order was for the Percale sheets (Your original order a few years back was our Sateen range).

These sheets will feel very different to one another with the Sateen being a smoother and softer sheet compared to the Percale you purchased from our clearance sale.

I hope this helps explain the difference and why your recent order was so much cheaper than before. If you need anything else, please reach out to us at customerhelp@linenbundle.com

Thank you,

Ana

Rated 5 out of 5 stars

Superb bedding!

Quality of Linenbundle bedding is superb! Soft and “ like sleeping in a cloud” as they claim! I have ordered several times, all bedding is now from this fabulous company. Delivery super quick too, 10/10!

March 9, 2026

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