LIQUIPROOF LABS Reviews 

109
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Amazing customer service , fast postage and was v easy to deal with issue I had with damaged parcel. V quick to resolve and great product highly reccomend ! Thankyou !

Rated 2 out of 5 stars

Very hit and miss. I've used this in the past on some suede shoes and it's worked fairly well, not perfect but definitely made some difference when caught in rain but recently I've used it on 2 new pa... See more

Rated 5 out of 5 stars

Fast delivery. Product very easy to use by following instructions. No nasty smell that you get with most aerosol spray shoe protectors. Haven't tested shoes in the wet yet as weather has been really d... See more

Rated 4 out of 5 stars

LIQUIPROOF LABS offers a fantastic product that really works if used correctly. I've been impressed with how well it protects my shoes, keeping my feet dry. The range of options and the good pricing m... See more

Company details

  1. Cleaning Products Supplier
  2. also in
  3. Fashion Accessories Store

Written by the company

The planet’s most trusted shoe and apparel care range. 🧪 Backed by science 🌱 Eco, non-toxic + sustainable 🌍 Prolongs the life of sneakers + clothes


Contact info

4.1

Great

TrustScore 4 out of 5

109 reviews

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4.1

All reviews

(109)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommended!

Easy transaction, good communication and nicely packaged. Great product too!

April 24, 2022
LIQUIPROOF LABS logo

Reply from LIQUIPROOF LABS

Thanks for the 5* review Richard, much appreciated.

Rated 5 out of 5 stars

Excellent

Excellent!!!

April 21, 2022
LIQUIPROOF LABS logo

Reply from LIQUIPROOF LABS

Thanks for the 5* review Jamie

Rated 1 out of 5 stars

Product never turned up

I ordered the product and the courier delivered to the wrong address. They said I had to contact Liquiproof, which I did but no one replied so I never received the product. Very unsatisfactory

April 20, 2022
LIQUIPROOF LABS logo

Reply from LIQUIPROOF LABS

Thanks for letting us know about the mis-delivery. Our courier is normally super reliable. Our customer care team are happy to help if you have any CS issues, please contact customercare@liquiproof.co.uk.

Rated 1 out of 5 stars

Doesn't work

This item does not work, my daughter's expensive trainers have been ruined.

April 20, 2022
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Reply from LIQUIPROOF LABS

Hi Emily. So sorry to hear you have had issues using our product. Please contact our customer care team at customercare@liquiproof.co.uk as they can resolve any product application issues you have be experiencing.

Rated 5 out of 5 stars

Products were superb

Products were superb, throughly recommended using the Leather Nourisher prior to using the Premium Protector.

April 20, 2022
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Reply from LIQUIPROOF LABS

Great tip! Our leather nourisher cleans and conditions leather and is the perfect prep prior to protecting previously used leather goods.

Rated 2 out of 5 stars

Hit and miss.

Very hit and miss. I've used this in the past on some suede shoes and it's worked fairly well, not perfect but definitely made some difference when caught in rain but recently I've used it on 2 new pairs that feature Ripstop on the toebox and even after giving it one extra coating its till makes absolutely no difference and just let's water seep through even in very light rain. Having spoke to other people they seem to have had the same experiences. Buy at your owk risk.

June 15, 2021
Unprompted review
Rated 2 out of 5 stars

Purchased for my new suede boots off…

Purchased for my new suede boots off Amazon , followed the instructions , poured water to test and it speckled a tiny bit and then parts of my boot was wet.I’m very disappointed and I’m confused as everyone I know has said it works ! I’ve used the entire 17 pounds worth of spray and left it again and it’s the same . Could it be a faulty batch ??

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Skeptical at the beginning

Found this company when I was looking for some protection against water for my shoes.
I was skeptical about it, first timeI saw it, but gave it a try.
After few days, everything was fine and Protector worked as expected. So far, works perfectly and it keep my feet dry. Already used it on my hat with same result.
Do not expect it to work on every single type of fabric - really not going to work on perforated mesh.
Products are more expensive, but the chemicals are eco friendly and biodegradable, which is nice.
After all everything is OK.
Thank you.

August 23, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely top class product

Absolutely top class product - I have worn shoes for many years and tried all of the proprietary protectors out there with a few off piste versions.

Despite other less than complimentary reviews I find the protector to be bombproof, last ell and be very reasonably priced.

Their delivery time is spectacular.

Well done liquiproof, I am safe in the knowledge that my footwear is protected.

June 23, 2020
Unprompted review
Rated 2 out of 5 stars

Does not last

Have to say, I have been very disappointed in the product. I treated a pair of leather gloves as per the instructions but they were soaked through first time I wore them in the rain.
Proofed a tweed shooting jacket and cap, again followed the instructions. The proofing appeared to work when I sprayed the jacket with water to test it, however, after wearing the jacket in the field a couple of times, the coating appears to have worn off. The cap was soaked through after being out for a few hours on a drizzly day.
The best results were on a pair of suede boots but again, the waterproofing did not last. I get the impression this product works in the lab but sadly in the real world, where there is wear, tear and movement, this product does not appear very durable. I expected a lot better for the price.

November 29, 2019
Unprompted review
Rated 3 out of 5 stars

Tbh I didn't notice any waterproofing…

Tbh I didn't notice any waterproofing after using this product, perhaps my application technique was not sufficient but I will be trying to apply it again to a pair of trainers (leather) and be a little more generous when applying.

July 11, 2019
Unprompted review
LIQUIPROOF LABS logo

Reply from LIQUIPROOF LABS

Hi Jagmohan,

Thanks for the feedback and sorry that you didn't get the full benefit of the waterproofing. We have a section on our website with 'How To' videos which will show you the best way to apply. If you are still not noticing the waterproofing after following these instructions please don't hesitate to get in contact with us so we can look into this further for you.

Thanks,
The Liquiproof LABS Team

Rated 1 out of 5 stars

It never worked on my walking trainers…

It never worked on my walking trainers I did them 2 times I would definitely not buy it again

July 2, 2019
Unprompted review
LIQUIPROOF LABS logo

Reply from LIQUIPROOF LABS

Hi Michael, we are very sorry to hear the product didn't work for you - this absolutely shouldn't be the case and we take this information very seriously so thank you for brining it to our attention. Are you able to send us an email at info@liquiproof.co.uk with further details so we can conduct a full review on why this happened? Thanks so much for your understanding and we look forward to hearing from you.

Thanks,
The Liquiproof LABS Team

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