The bracelet I bought had an opal stone unfortunately it fell out after 1 hours wear. I emailed Lisa Angel I have to say they were fantastic. Rose was very helpful I sent photos and Rose immediately... See more
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Lisa Angel has been trading for more than 20 years, through our shops in Norwich, Southwold, Bury St Edmunds and online at lisaangel.co.uk. We offer a huge range of jewellery, homeware, gifts and accessories. As well as personalised items from our team in Rackheath, Norfolk.
Contact info
17 Wendover Road, Rackheath, NR13 6LH, NORWICH, United Kingdom
- 01603859111
- cs@lisaangel.co.uk
- www.lisaangel.co.uk
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Another beautiful delivery with exceptional service!
My second purchase just a week later - the combination of beautifully crafted jewellery, exceptional customer service and speedy delivery has made Lisa Angel my new go-to giftshop. Sophia went above and beyond to ensure my specifications were met smoothly, providing such peace of mind with very clear and quick communication. Very happy once again!
Great company, beautiful product
Wonderful company.
The royal mail let us down and it looked like the package was not going to arrive for the recipients birthday but one email and a replacement was on the way. It arrived in time and was stunningly beautiful. Thankful for both the wonderful service and beautiful product.
Very good customer service
I ordered a piece of jewellery & was disappointed with the size of it when it came. I contacted Lisa Angel about it & they arranged a return with no problem & I have been refunded. Excellent customer service.
Excellent customer service
Excellent customer service
Speedy and professional response
I would not hesitate to recommend Lisa angel
Really lovely designs at great prices
Really lovely designs at great prices, backed up by excellent customer service and nice people. Stuff is so nice, I challenge you not to impulse buy something!
Well it all worked out in thee end I…
Well it all worked out in thee end I had to return my item but it was corrected swiftly so I'm a happy bunny cheers guys
I ordered a personalised toiletry bag…
I ordered a personalised toiletry bag for my partner for Christmas. The zip broke recently, so I contacted the Lisa Angel team - they replied very quickly and once they confirmed the broken zip with photos, they ordered a replacement. We ordered it yesterday and it turned up this morning at 7am, fully personalised! Thank you for your help Rose, I am very impressed with the efficiency and helpfulness of the company
Great customer service
I had an issue with my order when it arrived. I email customer services and the issue was rectified straight away. I am very thankful for this quick turnaround as I needed the items quite quickly for a present.
EXCELLENT COMPANY
Having order a bracelet engraved for the birth of my sons twin sons, unfortunately, I ordered the wrong size. Having emailed Lisa Angel to explain this they had no problems with me sending the bracelet back and re-issuing me with the correct size bracelet.
I found their customer service to be excellent and extremely professional. I would not hesitate to use them again and I highly recommend.
Great all round
So, I ordered a vegan faux leather bracelet with engraving. I actually made an error in the instructions - totally my bad - but Lisa Angel sorted everything and it has arrived - and I love it.
Great product Great little business
5 stars!!
I ordered a gift for Mothers Day…
I ordered a gift for Mothers Day however there was a problem with delivery. I contacted Lisa Angel by email and they replied very quickly and sorted everything straight away with no messing about. Gift arrived in time for Mothers Day. I would recommend using as customer service is important.
Fantastic Customer Service (& Products!)
I've bought many gifts from Lisa Angel over the years, but last week, when I found a hamper for my sister's birthday had gone missing, the customer service response was beyond what I could have expected. The team re-sent a new hamper immediately, at zero cost, and even refunded the small difference on an item that was no longer available - despite not knowing yet whether the lost package would make its way back. Thank you so much!
Had a slight issue with the necklace I…
Had a slight issue with the necklace I ordered but it was resolved very quickly and professionally. The replacement was also fast tracked to make the original date it was required by so I am really pleased with the outcome and the service. Particular thanks to Emily and Sophia.
Many thanks for getting my order here…
Many thanks for getting my order here on time, after being let down by another company, I was getting frustrated after doing a lot of searching on line, I found you, you went above and beyond in getting my order delivered in very quick time. Definitely use your company again in the future.
Thank you
Fabulous gifts
Gorgeous, unusual items. Perfect, thoughtful gifts that arrive quickly and well packaged. The customer service is amazing. Such helpful, kind people.
Finally - truly hypoallergenic products!
The hypoallergenic earrings are absolutely amazing. I have struggled for years to wear pretty earrings that are affordable - anything high street or budget friendly ALWAYS make my ears sore, itchy and red. I now have about 7 pairs of from the hypoallergenic range and they are a game changer! I can wear them all day long and can sleep in the smaller ones without any issues at all. I'm absolutely delighted with the quality of the products and will definitely be placing more orders as the range increases. Packaging is beautiful and delivery was super fast as well. All round great customer experience. Thank you!
Mother's Day Gift
I ordered a pot planter for Mother's Day. Unfortunately, it became out of stock but the team found me an alternative for a similar value and delivery was quick. Great service
What an amazing find these you won’t be disappointed guys could…
What an amazing find these guys could not of been more helpful when ordering and I absolutely love the st. Christopher bought for my sons 30th birthday
Highly recommend
Snapped Bracelet
I purchased a bracelet as a Christmas present and unfortunately it snapped recently, I contacted the company and they sent out a new bracelet immediately!
Great, hassle free customer service. Thank You!
Excellent customer service from Rose
Excellent customer service from Rose. I had an issue with my order and received a quick response. Rose sorted out the problem quickly and kept me up to date along the way. Thank you Rose!!
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