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Litecraft Reviews 7,396

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 447 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, noting that items often look more expensive than their actual price and are well-made. The delivery service is consistently highlighted for its speed and efficiency, with many orders arriving within 24-48 hours and being well-packaged. Consumers also appreciate the competitive pricing and the ease of navigating the website to place orders. However, some customers also noted issues with delivery, including items being left in inappropriate places or with incorrect recipients, and delays in dispatch or communication about order status. A few other people also felt that some products had design flaws, such as difficulty fitting bulbs or issues with fixings.

What people talk about most

Product

People report positive experiences with product quality, often describing items as stunning, well-made, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and prompt... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with their purchases,... See more

Price

Customers consistently note positive experiences with price, often finding products to be competitively... See more

Order

Reviewers mention positive feedback about the ordering process, often describing it as easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... See more

Company replied

Rated 5 out of 5 stars

Solar Power Light – ⭐⭐⭐⭐⭐ Excellent quality solar light. It was easy to install, charges well even on cloudy days, and gives a bright, warm light at night. It has really improved the look and saf... See more

Company replied

Rated 5 out of 5 stars

Great advice and support from Salim at the Leeds store and equally so from Sarah when purchasing online and had a query about delivery and returns. Much better dealing with experts than blindly buying... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, full expected a flatpack product but arrived in well- cushioned, sturdy box with only the tail needed fixing in place and ears tweaked. Strong warm light and decent length of cord. Exce... See more

Company replied


Company details

  1. Lighting Store
  2. Decoration and Interior Design Store
  3. Lamp Shade Supplier
  4. Light Bulb Supplier

About Litecraft

Written by the company

At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!

When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.

Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.

Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights

Litecraft Group Ltd Details

Written by the company

Our customer service staff are on hand 7 days a week to help with any of your queries.

Fast and Free UK Delivery on all Lighting!

Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great price swift delivery

Great price swift delivery

January 11, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Goods top class and as described. Good communication too

January 4, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Good range of products

Good range of products. Speedy delivery. Would definitely order from this company again.

January 10, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great product

Great product and looks lovely and modern.
Easy to order
Delivered on time

January 10, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 3 out of 5 stars

Disappointing info about delivery

The goods look great but ordering on the internet is unclear when delivery would be. The site says pre order but when completing the order it says delivery in 24 to 48 hours. After waiting a week or so I rang to ask about delivery and was told it would be another 3-4 weeks.

January 7, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your honest feedback. We can only apologise that you were disappointed with your delivery time. We do aim to update our pre-order status’ as soon as possible once we confirm the product’s due date. We are sorry to hear that during this pre-order status change, your delivery date was later than your initial email suggested. If we can assist you any further, please do not hesitate to get in touch. Assuring you of our best attention at all times.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great service

Great service, prompt delivery and perfect product.

December 28, 2025
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Great service,fast delivery

Great service,fast delivery

January 7, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Exactly what we wanted.

Great product at a great price, really pleased, would use again.

January 6, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Nice lamp, prompt service

Lamp came well packaged & looks good, Also looks like it would cost more than we paid .And…..arrived ahead of time.

January 7, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your 5-star review. We are pleased to hear that you love your new light and we hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

I love the lights and the price was…

I love the lights and the price was unbelievable. Excellent quality and value for money. Highly recommended.

January 6, 2026
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your lovely 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Adjustable lamp post lamp

Adjustable lamp post lamp. Delivered within 2 days and just what I wanted.

January 6, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 4 out of 5 stars

Lovely floor lamp.

Lovely floor lamp.
Could be a bit better communication-wise, but otherwise a good experience.

January 6, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your positive feedback. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

I had a very good experience with…

I had a very good experience with Litecraft.
The ordering process was simple, delivery was quick, and the products were exactly as described. The lighting quality is excellent and looks great once installed.
Customer service was helpful and professional, and overall I am very satisfied with my purchase. I would definitely recommend Litecraft to others and would use them again in the future.

December 30, 2025
Litecraft logo

Reply from Litecraft

Good evening, and thank you for your wonderful feedback! We look forward to seeing you again soon.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Customer service very helpful you…

Customer service very helpful you actually get to speak to a person.

January 5, 2026
Litecraft logo

Reply from Litecraft

Good morning, and thank you for your great 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

Rated 1 out of 5 stars

Decreasing discount within a day after showing interest

Looked online on Saturday for bathroom lights for our son's Xmass present. Took screen shots of lights so our son could make sure they were what he wanted at a price of £19.69 x 3 because of a 44% discount totalling £59.07. He responded next day so went back online and the discount had changed to 25% so had to pay £26.25 x 3 totalling £78.75. Our email promoting Litecraft said it was a January sale not just for one day. Contacted shop but we're not interested saying it is the online teams fault. A £19.68 overcharge not very happy.

January 3, 2026
Litecraft logo

Reply from Litecraft

Good afternoon and thank you for your honest feedback. We can only apologise for this error. Our website experienced a technical error over the weekend when the sale began and we rectified it as soon as we saw it. The discount of up to 25% was the only discount that should have been shown but unfortunately due to the technical error, it applied the discount twice to some items. We can only apologise that this error occurred when you were going to purchase your lights.

Kind Regards,
The Litecraft Team.

Rated 5 out of 5 stars

Pir outside light

Good price, arrived on time, easy to install

January 10, 2026
Litecraft logo

Reply from Litecraft

Good afternoon, and thank you for your 5-star review. We hope to see you again soon.

Kind Regards,
The Litecraft Team.

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