Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... See more
Company replied
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Review summary
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Solar Power Light – ⭐⭐⭐⭐⭐ Excellent quality solar light. It was easy to install, charges well even on cloudy days, and gives a bright, warm light at night. It has really improved the look and saf... See more
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Great advice and support from Salim at the Leeds store and equally so from Sarah when purchasing online and had a query about delivery and returns. Much better dealing with experts than blindly buying... See more
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Fast delivery, full expected a flatpack product but arrived in well- cushioned, sturdy box with only the tail needed fixing in place and ears tweaked. Strong warm light and decent length of cord. Exce... See more
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Company details
About Litecraft
Written by the company
At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!
When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.
Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.
Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights
Litecraft Group Ltd Details
Written by the company
- Our customer service staff are on hand 7 days a week to help with any of your queries.
Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.
Contact info
Gorse Mill, OL9 9RJ, Chadderton, United Kingdom
- 0161 359 4777
- customerservice@litecraft.co.uk
- www.litecraft.co.uk
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Very quick delivery
Very quick delivery. Goods top class and as described. Good communication too
January 4, 2026
Reply from Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Good range of products
Good range of products. Speedy delivery. Would definitely order from this company again.
January 10, 2026
Reply from Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good evening, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Great product
Great product and looks lovely and modern.
Easy to order
Delivered on time
January 10, 2026
Reply from Litecraft
Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Disappointing info about delivery
The goods look great but ordering on the internet is unclear when delivery would be. The site says pre order but when completing the order it says delivery in 24 to 48 hours. After waiting a week or so I rang to ask about delivery and was told it would be another 3-4 weeks.
January 7, 2026
Reply from Litecraft
Good morning, and thank you for your honest feedback. We can only apologise that you were disappointed with your delivery time. We do aim to update our pre-order status’ as soon as possible once we confirm the product’s due date. We are sorry to hear that during this pre-order status change, your delivery date was later than your initial email suggested. If we can assist you any further, please do not hesitate to get in touch. Assuring you of our best attention at all times.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good evening, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Exactly what we wanted.
Great product at a great price, really pleased, would use again.
January 6, 2026
Reply from Litecraft
Good afternoon, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Easy ordering and delivery very quick
Easy ordering and delivery very quick. Well done
January 7, 2026
Reply from Litecraft
Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Nice lamp, prompt service
Lamp came well packaged & looks good, Also looks like it would cost more than we paid .And…..arrived ahead of time.
January 7, 2026
Reply from Litecraft
Good afternoon, and thank you for your 5-star review. We are pleased to hear that you love your new light and we hope to see you again soon.
Kind Regards,
The Litecraft Team.
The product is of good quality and the…
The product is of good quality and the shipping was very fast.
January 6, 2026
Reply from Litecraft
Good morning, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
I love the lights and the price was…
I love the lights and the price was unbelievable. Excellent quality and value for money. Highly recommended.
January 6, 2026
Reply from Litecraft
Good evening, and thank you for your lovely 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Adjustable lamp post lamp
Adjustable lamp post lamp. Delivered within 2 days and just what I wanted.
January 6, 2026
Reply from Litecraft
Good afternoon, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Lovely floor lamp.
Lovely floor lamp.
Could be a bit better communication-wise, but otherwise a good experience.
January 6, 2026
Reply from Litecraft
Good morning, and thank you for your positive feedback. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
I had a very good experience with…
I had a very good experience with Litecraft.
The ordering process was simple, delivery was quick, and the products were exactly as described. The lighting quality is excellent and looks great once installed.
Customer service was helpful and professional, and overall I am very satisfied with my purchase. I would definitely recommend Litecraft to others and would use them again in the future.
December 30, 2025
Reply from Litecraft
Good evening, and thank you for your wonderful feedback! We look forward to seeing you again soon.
Kind Regards,
The Litecraft Team.
Customer service very helpful you…
Customer service very helpful you actually get to speak to a person.
January 5, 2026
Reply from Litecraft
Good morning, and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Decreasing discount within a day after showing interest
Looked online on Saturday for bathroom lights for our son's Xmass present. Took screen shots of lights so our son could make sure they were what he wanted at a price of £19.69 x 3 because of a 44% discount totalling £59.07. He responded next day so went back online and the discount had changed to 25% so had to pay £26.25 x 3 totalling £78.75. Our email promoting Litecraft said it was a January sale not just for one day. Contacted shop but we're not interested saying it is the online teams fault. A £19.68 overcharge not very happy.
January 3, 2026
Reply from Litecraft
Good afternoon and thank you for your honest feedback. We can only apologise for this error. Our website experienced a technical error over the weekend when the sale began and we rectified it as soon as we saw it. The discount of up to 25% was the only discount that should have been shown but unfortunately due to the technical error, it applied the discount twice to some items. We can only apologise that this error occurred when you were going to purchase your lights.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good afternoon, and thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Reply from Litecraft
Good evening and thank you for your great 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
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