Little Nation Reviews 

209
•
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, most reviewers were unhappy with their experience overall. Consumers frequently reported that customer service was terrible, citing prolonged communication delays, unhelpful automated replies, and a complete lack of responses to their urgent help requests. Reviewers also highlighted severe issues with orders, noting that packages frequently arrived incomplete, damaged, or entirely incorrect, leaving buyers without proper resolution or refunds. Some people were satisfied with the prompt and helpful customer support experienced when resolving specific ordering errors or seeking additional product information. Others noted that certain items like bikes and trampolines were lightweight, surprisingly easy to handle, and thoroughly enjoyed by their children.

What people talk about most

Product

Customers had mixed experiences with product quality, with some reviewers praising lightweight and affordable... See more

Order

Reviewers highlight negative aspects of ordering, frequently reporting severe delays, missing items, and a... See more

Response time

Consumers find response time to be a major source of frustration due to prolonged delays. Many reviewers... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting ignored emails, delayed... See more

Quality

People report negative experiences with quality, stating that items fall apart quickly, arrive damaged, or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Bike arrived quickly The quality is shockingly bad in my opinion I’ve built loads from bikes to slides to climbers and the balance bike from little nations was by far the worst I’ve ever built. Clam... See more

Rated 1 out of 5 stars

The customer service is terrible. We ordered a trampoline, where the sides don't stay up. Raised a ticket with them and got an automated response saying ten day response time. Its now been a month and... See more

Rated 1 out of 5 stars

Customer service is terrible. They labelled our order incorrectly so that it has still not been delivered when ordered 10 days ago. Yesterday after many tries to contact them, online chat never had an... See more

Rated 1 out of 5 stars

Bike that I purchased for my son’s birthday fell apart 2 months later and it was all parts that came preassembled. They refuse to honour any warranty, they’ve also stopped responding. Poor products an... See more


Company details

  1. Children's Toys Store

Written by the company

Discover Little Nation: Your One-Stop Shop for All Things Kids! From Toys to Clothing, Find Everything to Spark Joy and Imagination in Your Little Ones' Lives.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(209)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hard to fault

Website was very easy to navigate and the balance bike arrived very quickly. The designs on the helmet are super fun as well which means the little one is always happy to wear it. The quality of the bike is fantastic and I love how light it is.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Joyful experience

Our little one loves the bike we ordered from you guys. There’s such a little happy face every time she runs towards it. Great product, would recommend!

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Bike

It arrived on time in good condition .Instructions where easy to read and bike went together easily
And my granddaughter loved it

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome bike

Wow - we purchased the Little Nation bike for toddlers for our grandson. It was delivered so quickly and the process was easy and efficient. The quality of the bike is excellent and it was easy to assemble as well. Very happy

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great first balance bike

Absolutely love the little nation balance bike, was delivered fast and was super easy to put together. The bike itself is incredibly light and easy for little people to use. It’s a touch too big for my 20 month old still on the lowest seat setting, but soon he will be able to fit this.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing timely customer service

Amazing timely customer service.
Great communication and nothing was too hard. I don’t think I have ever had a better interaction with a company. Thank you so much for supplying an amazing quality product and your assistance with the after care.

I will certainly purchase from little nation again and would highly recommend anyone considering making a purchase to do so.

Thank you!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great bike

Great bike, quick shipping. Bought the mini and toddler balance bikes, light weight and super cute

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing bike

My 4 children love these bikes!
It was delivered from Little Nation quickly and was very easy to assemble.
I would recommend this bike for anyone with small children :)

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and well designed products

Excellent and well designed products, trike, balance bike x2 and scooter purchased. No issues at all. High quality products compared to competitors. Also well priced. Have recommended to other parents.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Nice, compact and sturdy.

I have been searching for a compact and quality looking learning tower for my 16month old son for use in our kitchen. My boy is quite petite so I was concerned that it would be a little low for him to comfortably be at the counter top, but it is absolutely perfect in height. It tucks neatly in between the counter and the fridge, and is very sturdy. After a few practices my son is managing to get up and down quite easily (his new favourite thing). Assembly was fairly straightforward, only hindered by the toddler 'helping' as I put it together haha. Shipping and delivery was extremely quick as well. Really, really happy with this product, I would definitely recommend.

August 19, 2024
Unprompted review

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