Little Wings Factory Reviews 552

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Had to tick box agreeing to credit or exchange only before I could order. Sized up as advised, to largest size available but it was tiny. Refused refund due to ‘policy’, but neither exchange or cred... See more

Rated 3 out of 5 stars

Measurements good, but legs too short. Great detail such as the side zip and button. Unfortunately on only the second wear, the dungaree strap came undone, can't actually see any stitches, whereas th... See more

Rated 5 out of 5 stars

The dress I bought is absolutely beautiful and I love it so much, this is my favourite dress brand 😍

Rated 5 out of 5 stars

Absolutely beautiful dress, very well made, good quality material and lined. Definitely order one size bigger than your usual size 👌 xx

Company details

  1. Women's Clothing Store
  2. Dress Store
  3. Vintage Clothing Store

Written by the company

Vintage clothing collections including Fifties Dresses, the Swing Dress, Floral Tea Dress and more vintage fashion dresses in the UK.


Contact info

3.5

Average

TrustScore 3.5 out of 5

552 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Lovely Dress

I love this dress but unfortunately the quality of the stitching is not good. The zip could do with being more substantial. The dresses are not cheap, and the quality really does let them down.

March 20, 2023
Rated 5 out of 5 stars

Lovely dress.

Following placing the order for my dress I was kept up to date regarding the delivery process. My dress arrived on the day I was informed it would be delivered. The dress is lovely and really good quality. Can’t wait to wear it for it an upcoming wedding.

March 20, 2023
Rated 5 out of 5 stars

I have a few of Little Wings dresses

I have a few of Little Wings dresses. I love the Liana design. I am attending a wedding and the cost of the item really is low compared to the high quality. I admit I have bought second hand dresses too, because they say in excellent condition after washing and wearing.
The company were great when I made a mistake with my order and immediately asked if they could change it and it was no problem.
The sizes are consistent.

March 20, 2023
Rated 5 out of 5 stars

Lovely products

Lovely products, delivered in good time and look really good. Second purchase and delighted with both.

February 21, 2023
Rated 3 out of 5 stars

Disappointed.…

Disappointed that the dress was too small, despite a previous dress in an almost identical style and size fitting me.
Had to pay to return it too so that’s not the best experience.

February 24, 2023
Rated 1 out of 5 stars

Still haven’t received my purchase…

Still haven’t received my purchase which I ordered 12 days ago. Numerous emails sent took days for someone to respond. On the 12 day got an email saying they will look at sending a replacement. So wonder how many more days I’ll have to wait

February 24, 2023
Rated 5 out of 5 stars

My first experience with Little Wings Factory

Some confusion navigating their sight but after that service has been first class. They kept me informed of when the dress left their factory right through to delivery by Royal Mail. I bought the flower white, pink Liana dress which is beautiful and it fits very well.
Thank you.

March 3, 2023
Unprompted review
Rated 3 out of 5 stars

Returned the dress on the day I…

Returned the dress on the day I received it and filled in the form asking for a smaller size .
I received an email 5 days latter asking if I was happy with my purchase which I replied to saying it had been returned giving the recorded delivery details following this I received an email saying the dress was out of stock, And I would receive a refund.

January 26, 2023
Rated 5 out of 5 stars

First class customer service and then…

First class customer service and then some.
I didn’t have my glasses on when I ordered, but realised when the confirmation came through.
Tanz, in Customer Care sorted everything for me and I still received the order within 3 days.
Big companies could learn from you!!!

January 29, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look