Also known as The Ariel...
I went to the Marigold /Ariel Apartment complex on 5/13 this year (my birthday by the way ) to view an apartment. The rep “Shakia” presented herself as helpful & nice. I informed her that even though I’m not looking to move until the end of July or 1st week of August, I would like to go ahead and apply and pay all fees to hold an apartment in advance ( I needed to plan ahead due to personal and professional reasons). She advised she understood and encouraged me to go ahead and apply since she knew she would have the specific style apartment (3rd floor only) I was looking to secure by that time. I applied the “same day” paid application and admin fees . After weeks going by trying to reach Shakia (voice mails, emails and messages on their online website) I heard NOTHING from their office until 6/12/26. At this point, I had already applied elsewhere, paying their application & admin fee… however , a lady from Marigold called me on 6/12/26 and ensured me that they had an apartment available now (the style I requested) and that I could even come in the next day to view it. I viewed the apartment and was told they would work on my lease right away once I paid the additional fee to “Cosign” regarding my credit (ok my credit not even that bad, but ok , I paid it). I was told my move it date would be 7/15. I paid the high fee the SAME DAY to Cosign… and since that day 6/12/26 NOTHING WAS DONE!!! No more phone calls from Marigold. I call the office and obviously my number is now “flagged” because NO ONE ANSWERS MY CALL. I leave several messages, emails etc. This is RIDICULOUS. In my 49 years of age, I have never been treated so poorly and disrespectfully. And I don’t even know WHY they are treating me this way. I am nothing but respectful, I’m older so I’m not about to act foolish and I am a child of the Most High God. So this foolishness they are doing is wild to me. Thank God, I have secured another place elsewhere (all praises to Jesus). Now I am STILL waiting for them to let Cosign know that I canceled my application with them (since having no communication from them at all on this matter) so that I can be refunded for the high payment I had to make due to credit. I have seen their other reviews, looks like they do well for some people and others… they don’t. Why is this? Everyone should be treated with respect. God don’t like ugly and how you treat others will come back to you!!! I am going to file a complaint very soon as well. Take heed to selecting this place, they are extremely unprofessional. Imagine needing a service done if something breaks in your apartment, good luck!!!
PLEASE NOTE: Under the BBB they are called "The Ariel"