After the debacle with my usual supplier I turned to Livefood UK. It's early days but from what I have seen so far I am delighted with their service and the quality of the product.
Company replied
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After the debacle with my usual supplier I turned to Livefood UK. It's early days but from what I have seen so far I am delighted with their service and the quality of the product.
Company replied
Absolutely fantastic experience . Have used livefoodtamworth for a while now , tried other companies before and none of them compare . My bugs are always delivered fast , I think the most dead bugs I’... See more
Cheaper and better - been using them for a few months now to buy bulk as it is cheaper than feeding from pet stores but no compromise on quality. Website is easy, phoned for help regarding a hot weath... See more
Company replied
Ordered the product and received it within 2 days which was better than my expectation. However although it was wrapped in copious amounts of bubble-wrap the packaging had slightly split inside, leaki... See more
We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd. Because we are a small close knit company with just 10 employees we are able to really concentrate on customer care which has been the driving force behind our continued growth despite the harsh economic climate. Mail order livefood supplies for reptiles birds monkeys spiders lizards snakes frogs toads newts. Also full range of reptile accessories and vivarium supplies.
The Acres Gills Lane, BS26 2TZ, Rooks bridge
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The process of ordering is easy to follow. The insects are always in good condition and last a lot longer than when I was buying from the pet shops so has saved me some money.
Great company to buy from
Very quick reliable. Produce is very good. Carnt complain at all.
I ORDER THESE FOR MY BEARDED DRAGON - THEY ARRIVE THE NEXT DAY - EVERYONE IS HEALTHY AND IN GOOD CONDITION - WHAT MORE COULD YOU ASK FOR.
EVERYTHING IS SPOT ON, QUALITY OF LIVE FOOD IS FAR SUPERIOR TO MY LOCAL STORE. FAST DELIVERY EVERY TIME.
MY ONLY CRITICISM IS YOU CAN'T PAY WITH PAYPAL ANYMORE MAKING THE PAYMENT STAGE MORE TIME CONSUMING. (SOMETHING I AM ALWAYS SHORT OF....TIME)
Goods arrived quickly, safely, well packaged. Had no problems, will use again next time.
I have been very happy while using this company to order various items. I regularly buy bugs for my lizard and they always arrive the next day despite only using standard delivery, better so than some of the huge companies that run on-line ordering. Out of the many times I have ordered only once has there been a problem in that the sack holding the crickets had a hole so they had to my surprise made it into the box it comes in which I happened to open in my room (yup some escaped). This was only a minor indecent and was clearly a one off and I'm yet to see this problem happen again. All in all a great company to purchase from, quick delivery times, some great prices and send you an e-mail every step of the way so you know when it has been processed, dispatched etc.
I have used these guys for years and will hopefully continue to do so for many more.
The website is quick and easy to use and i believe eventho i used royal mail i recieved my order the next day
Very few dead and a great fast service. Lots of locusts at least 50 in there. My only problem were the three crickets that I had to get rid of, otherwise excellent service. Easy to order with no complications also a great website layout easy to navigate.
I have ordered through Livefood UK a few times without any problem. This time there was a mix-up with one of the items but when I contacted Livefoods it was sorted straight away.
This website is great for the product that I need, there are two main sites that I buy my live insects from, and this one is the best out of the two, always has what I am looking for at reasonable prices, will shop there time and time again, many thanks :)
Found the website really easy to navigate. And was really impressed with the fact u can get mixed sizes in a bag. Really quick delivery & will def be using again for next lot
I have been ordering from Live Food for over a year and have always received fast service. The reptile food is good quality and lasts. I order every two weeks. I had a problem once where my parcel was left outside in the winter. It was replaced immediately.
Great service : )
really good firm to deal with , have dealt with them since 2008 buying live-food at least once a month sometime more
the site is great,easy to navigate,great prices and straight forward buying with no bells and whistles.
But the option to make automatic repeat orders is certainly stress free. Prices are affordable good quality items can't go wrong with them tbh...
I came back from holiday and needed to get some livefood pretty urgently, so I ordered some from this website and paid quite a bit of money for next day delivery. It still took two and half days to recieve my order. It seems as though the problem is with royal mail not with the company.

Reply from Livefood UK Ltd.
The hens love the mealworms and they realy help to hand tame the birds in no time ,excellent service and plenty of mealworms . I will be re ordering very often
I've been ordering from livefoods for a couple years now and they had been fantastic up until recently. They claim that if you order before 3pm weekdays that your food will arrive the next day (witch it had been for the past 2 years), now a days your lucky to get it in two days after order.
I will be looking for an alternative source but if I can't I will use them as their prices are good.

Reply from Livefood UK Ltd.
Crickets arrive on time, healthy and to bestvof my knowledge happy! Varying ages arrived which was handy as I had ordered too many for just 2 frogs and no doubt had they all been mature adults I'd have had most succumb before becoming frog food. Will defianately be using there services again 😊
I have used this company for years and haven't ever had an issue with them, always fast delivery and great quality, communication 1st rate.
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