Livefood UK Ltd. Reviews 

519
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

After the debacle with my usual supplier I turned to Livefood UK. It's early days but from what I have seen so far I am delighted with their service and the quality of the product.

Company replied

Rated 5 out of 5 stars

Absolutely fantastic experience . Have used livefoodtamworth for a while now , tried other companies before and none of them compare . My bugs are always delivered fast , I think the most dead bugs I’... See more

Rated 5 out of 5 stars

Cheaper and better - been using them for a few months now to buy bulk as it is cheaper than feeding from pet stores but no compromise on quality. Website is easy, phoned for help regarding a hot weath... See more

Company replied

Rated 3 out of 5 stars

Ordered the product and received it within 2 days which was better than my expectation. However although it was wrapped in copious amounts of bubble-wrap the packaging had slightly split inside, leaki... See more

Company details

  1. Pet Store

Information provided by various external sources

We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd. Because we are a small close knit company with just 10 employees we are able to really concentrate on customer care which has been the driving force behind our continued growth despite the harsh economic climate. Mail order livefood supplies for reptiles birds monkeys spiders lizards snakes frogs toads newts. Also full range of reptile accessories and vivarium supplies.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

519 reviews

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4.6

All reviews

(519)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% bloody brilliant

Well i have had a bearded dragon for just over 2 years now and as he was my first ever reptile, it was abit daunting looking at all the live food types and the suppliers. I joined the RFUK and heard of Livefood UK ltd and have used them ever since, i have not had a single problem with them. Their prices and products are just amazing i would recommend them 100%.

November 20, 2013
Unprompted review
Rated 4 out of 5 stars

Good product, very fast

I will use again and would recommend - good quality mealworms, lively, and arrived fast. Only issue was that the inner packaging wasn't entirely secure so some had managed to wriggle their way into the outer bag before the postman delivered the package to us - which I don't think he was entirely impressed about!

October 23, 2013
Unprompted review
Rated 5 out of 5 stars

Absolutely perfect every time.

They're pretty brilliant! The food always arrives clean, non smelly, fresh and neat. The price is proper for the value too.

The 1/2 day postage actually comes within the time stated.

October 20, 2013
Unprompted review
Rated 5 out of 5 stars

No need to shop elsewhere

Been using livefood uk for at least 4 years and never had a problem. Iv'e never sampled the product myself but I can tell its good by the way my beardie scoffs it down every time.

October 19, 2013
Unprompted review
Rated 5 out of 5 stars

Healthy live food.

Aways very pleased with the live food I order, I prefer ordering in this way as the shop bought food never seems as fresh.

October 17, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

I used Livefood UK Ltd for the first time this week and am impressed with the service and product. I will definitely be using them again.

October 17, 2013
Unprompted review
Rated 5 out of 5 stars

THE BEST LIVEFOOD SUPPLIER I HAVE FOUND N 20 YEARS

I have been keeping amphibians for over 20 years and have used lots of live food suppliers. I have purchased from specialist shops, garden centres, actual breeders etc. If you buy from a garden centre, firstly the choice is limited secondly the quantity of food animals will be small and thirdly unless you are very lucky 10/20% of the animals will be dead! If you buy from a specialist reptile dealer the same applies. Both the previous methods provide small quantities of food animals at inflated prices. Livefood UK Ltd is brilliant. Firstly good quantity, secondly live food in excellent health, thirdly a great price, even better if you buy in bulk. Any problems and their customers services are brilliant. USE THEM

October 17, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent stock all in one place

I've found it really hard to find locust hatchling for my baby rankin dragon. This place has been great value and excellent product, will be setting up regular orders! Missed the delivery and had to wait a couple of days to pick it up and still had no dead locusts :) really impressed. Excited to order a wider variety of insects from the site when Mushu is big enough!

October 16, 2013
Unprompted review
Rated 4 out of 5 stars

good service with very good communication

I did order livestock that arrived a week after dispatch and were all dead however I believe this is due to the delivery service. After sending an email with my discontentment, they responded quickly and replaced the livestock and dispatched rapidly. Although I didnt get the crickets in good time, the communication was excellent and they rectified the problem asap

October 15, 2013
Unprompted review

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