After the debacle with my usual supplier I turned to Livefood UK. It's early days but from what I have seen so far I am delighted with their service and the quality of the product.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
After the debacle with my usual supplier I turned to Livefood UK. It's early days but from what I have seen so far I am delighted with their service and the quality of the product.
Company replied
Absolutely fantastic experience . Have used livefoodtamworth for a while now , tried other companies before and none of them compare . My bugs are always delivered fast , I think the most dead bugs I’... See more
Cheaper and better - been using them for a few months now to buy bulk as it is cheaper than feeding from pet stores but no compromise on quality. Website is easy, phoned for help regarding a hot weath... See more
Company replied
Ordered the product and received it within 2 days which was better than my expectation. However although it was wrapped in copious amounts of bubble-wrap the packaging had slightly split inside, leaki... See more
We are a family run business trading since 1989 first under the Name Chiltern Reptiles and then became an incorporated company in 2003 when we changed our name to Livefood UK Ltd. Because we are a small close knit company with just 10 employees we are able to really concentrate on customer care which has been the driving force behind our continued growth despite the harsh economic climate. Mail order livefood supplies for reptiles birds monkeys spiders lizards snakes frogs toads newts. Also full range of reptile accessories and vivarium supplies.
The Acres Gills Lane, BS26 2TZ, Rooks bridge
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well i have had a bearded dragon for just over 2 years now and as he was my first ever reptile, it was abit daunting looking at all the live food types and the suppliers. I joined the RFUK and heard of Livefood UK ltd and have used them ever since, i have not had a single problem with them. Their prices and products are just amazing i would recommend them 100%.
I will use again and would recommend - good quality mealworms, lively, and arrived fast. Only issue was that the inner packaging wasn't entirely secure so some had managed to wriggle their way into the outer bag before the postman delivered the package to us - which I don't think he was entirely impressed about!
I've used life food for a while now I am always pleased with the service
They're pretty brilliant! The food always arrives clean, non smelly, fresh and neat. The price is proper for the value too.
The 1/2 day postage actually comes within the time stated.
Been using livefood uk for at least 4 years and never had a problem. Iv'e never sampled the product myself but I can tell its good by the way my beardie scoffs it down every time.
Ordered a few times now and have never been disappointed.The product range and quality are second to none.Prices are competitive and despatch time is very fast.I will be back for more!
Arrived healthy and very fast will definately but again
I recommend you use this website as the quality is good for the price you pay.
Very very good every time not had any problems at all
Aways very pleased with the live food I order, I prefer ordering in this way as the shop bought food never seems as fresh.
I used Livefood UK Ltd for the first time this week and am impressed with the service and product. I will definitely be using them again.
I have been keeping amphibians for over 20 years and have used lots of live food suppliers. I have purchased from specialist shops, garden centres, actual breeders etc. If you buy from a garden centre, firstly the choice is limited secondly the quantity of food animals will be small and thirdly unless you are very lucky 10/20% of the animals will be dead! If you buy from a specialist reptile dealer the same applies. Both the previous methods provide small quantities of food animals at inflated prices. Livefood UK Ltd is brilliant. Firstly good quantity, secondly live food in excellent health, thirdly a great price, even better if you buy in bulk. Any problems and their customers services are brilliant. USE THEM
I pay about £4 for a 3-5 day amd if I want it faster its alot of money. And I dont even want to pay £4 for something only a few pounds.
I've found it really hard to find locust hatchling for my baby rankin dragon. This place has been great value and excellent product, will be setting up regular orders! Missed the delivery and had to wait a couple of days to pick it up and still had no dead locusts :) really impressed. Excited to order a wider variety of insects from the site when Mushu is big enough!
but your packaging isnt brill my order was open for all to see but i shall use you again
I usually use these for our livefoods and everythings usually good. This time tho the fruit flies were all dead, nothing growing all dead. Not happy.
I did order livestock that arrived a week after dispatch and were all dead however I believe this is due to the delivery service. After sending an email with my discontentment, they responded quickly and replaced the livestock and dispatched rapidly. Although I didnt get the crickets in good time, the communication was excellent and they rectified the problem asap
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.