Livenation Reviews 

Bunch of thieves. Bought 2 Liverpool v Everton tickets. But due to Liverpool not being able to go to full capacity due to stadium work my tickets got cancelled. And these thieving scum bags gave me back my money for the tickets minus the service fee. Maybe they should give the customer their service fee back and go to LFC to recoup service fee. Its not the fans fault that the stadium isn't ready. I wouldn't give them one star if it was possible

No refunds. No customer service number. No email ticket sent. Avoid.

Sold tickets for Aew: All In at wemberly at £198 each, I was in the pre-pre sale so had total availability of the stadium. Thought I bought the best tickets for my price range, right in the front row of the tier one seats opposite the entrance.

The day of the show; there was a huge camera rig set up right in front of us and it was impossible to see the ring past it. Our area should of been tarped off but wasn't.

Livenations response to this was essentially " too bad." I've contacted them several times via the complaints process and X (twitter) they simply don't care.

Disgusting company.

Dreadful.

Miss sold tickets. They sell them as unrestricted when in reality you cannot even see the stage. Two expensive seats for the weeknd show with a huge lighting rig in front of them, couldnt see anything.

Basically customer services say tough ####. Refuse to refund argued they provide diagrams of seats which is a complete and utter lie. Small claims court in progress.

The Download festival this year was a shambles. My son and daughter came home the morning after arrival after a shocking 12 hour car journey which should have beeb 3. Only to get a 1 and a half hour walk to the nearest campsite where they were abused by other campers for being too close. My daughter is adhd with a diagnosis in progress of autism. Her anxiety levels meant she had to come home missing the concert completely. Live Nation
and Download showed a total disregard for my complaint and do not cater for people with a disability. They oversold the tickets knowing the venue could not cater for that amount of people and I think they should be made more accountable. An abysmal Company who only care about profit.

I saw thé weeknd the 12th july Unfortunately the scene was on one side so the view wasn’t good enough and the immersion wasnt hard enough because I thought it will be in the middle

Roger Waters VIP Ticket Mis-selling.
Paid a significant premium to get VIP tickets that promised a 'Collection' (eg 3 or more items) of Themed Merchandise and crowd free merchandise shopping. The 'Crowd Free' shopping didn't exist and the 'Collection' was 1 item. Contacted company who were unwilling to resolve the issue. Will also contact the Management Company of the artist - companies like this need to be held to account and stopped from profiteering from mis-selling.

This company is simply Ticketmaster by another name.
Be aware that once you buy through this lot, you cannot sell or transfer tickets to someone else, even when bought as a gift. Need to download on the Ticketmaster app which only works on some smartphones. Useless getting any kind of response from this shower, or Ticketmaster. Never again!!!

Registered for pre-sale in early December to get good seats for Highways at Royal Albert Hall in May. Then had to register with Ticketmaster, which took 2 goes due to time limit. This seems to be an artificial construct to increase FOMO; I bet few people actually give up at this point.

Only VIP hot tickets offered, bought 2 silver at £180 each. Many weeks before show date, seats originally designated VIP were being sold at much reduced prices. Seats 2 rows ahead of ours were going for half the price I paid.

Contrary to Livenation email, there was no ID check, no designated VIP check in or onsite staff. The much-touted VIP merch comprised a tote bag, tea towel, programme, Highways badge and lanyard. Why a lanyard? Perhaps I should have worn it to be recognised by the VIP onsite staff.

I did actually get good seats, but paid way too much and could have got better and cheaper seats nearer the time. This pre-sale just took advantage of eager fans, keen to see the show but finished up paying way over the odds.

Was going to book tickets but with the additional service charge, facility charge, handling fee, and even a box for an optional donation, I changed my mind. Total Greed

Horrible experience with them they don't care about customers.

Customer support does not exist. 10 emails, and several weeks, still no reply. NEVER USING AGAIN!!!!

Exploiting fans is LOW!

I tried to book Chris Brown and The Weekend tickets but was met with this:

dailymail.co.uk/ news/article-11037313/amp/Tickermasters-new-Dynamic-Pricing-forced-Bruce-Springsteen-prices-high-4-5k html

“VIP and Platinum tickets”? Misrepresentation. Have you sat in those bleachers during a concert where fans stand up and obstruct the views of those still sitting?

Manchester Arena venue has already been marred with safety issues (the bomb, narrow cramped restricted view(s) seating, lidless drinks, poor stage monitor placements, steep steps without railings and poor ticket insurance). How could you have your authorised resellers broker bots buy out tickets (sell out the venue) to resell them at extortionate prices?

I’ve been to this arena multiple times and so £85 seats (high enough) now being sold at £250+ (prices keep fluctuating) due to “demand” — is questionable, unacceptable, unjustified and unethical.

The snack, food, beverage and merch is already additional extortion! You have so many American artists visiting the UK — where are the authentic American snack, food and beverage options? I would like to support my favourite artists (including Beyoncé and Usher’s UK return) without feeling disrespectfully ripped off!

Bought 2 tickets for Ricky Gervais Armageddon and paid £266 for the pair.. wouldn’t of minded this if he actually did 70 minutes of stand up as advertised instead of 45! And to make matters worse the tickets were being sold for £27 each from the venue however they increased the price to over £100 each! Absolutely shocking!

They literally have no way of contacting them what so ever. Once you click the contact us button it takes you to a forbidden site

Ordered Coldplay merch on the 17th August. Items still not yet dispatched. All you get is excuse after excuse as to why it hasn’t been sent. Customer services are totally useless. DO NOT BUY MERCH ONLINE FROM THEM. They are totally appalling.

Just tried to purchase Harry Styles pre-sale tickets through Live Nation. Ticketmaster decided to triple the price of tickets part way through the sale without mentioning it, just insinuating it was still face value. Live Nation should not tolerate this,..what has happened to their ethics?

Attended Bilbao Bizkaia Rock Day, 2 bands dropped out last minute. Livenation are ignoring all forms of communication, they clearly have no interest in their customers. Will be avoiding them from now on if I fail to receive a response from them.

Was incorrectly charged 40£ for chicken and chips that were priced at 12.50£ at a festival.

The person at the till at first tried to charge me 15£ but said the transaction didn’t go through. Then charged me again and said it didn’t go through despite the machine saying Approved.

She made me pay again. Low and behold all the payments had gone through and I have essentially been robbed 40£ for one portion of chicken and chips.

Disgraceful

Had a ticket to tonight’s Twenty One Pilots show at the Camden Assembly and not being let in because Livenation UK thinks it’s OK to oversell a venue of 200 capacity!!