I’ve had nothing but the best banking experiences with Live Oak Bank over many years beginning with their Founders Savings Account. Transfers in and out are accomplished smoothly and in a timely m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Live Oak Bank is consistently offers one of the highest rates available on savings accounts. I rarely need assistance, as their website offers enough functionality to meet my needs. However, when I... See more
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Very Satisfied with Live Oak Bank. I have been a customer for numerous years, mostly purchasing CD's and now have opened a savings account. Everyone I have dealt with has always been exceptionally fri... See more
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Live Oak's online application was very easy to use. I was able to transfer funds easily from another bank. The interest on the savings account is very competitive with other high yield savings account... See more
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Company details
About Live Oak Bank
Written by the company
Live Oak Bank has had the privilege of helping thousands of passionate, driven people turn their dreams into reality. These everyday heroes aren’t in it for the fortune or the fame. They’re in it to make a difference, just like we are. As one of the last banks to get a charter before the start of the Great Recession, Live Oak emerged out of the rubble of 2008 as the first bank to keep the customer at the center of the business model. We put a groundbreaking spin on what banking could be, focused on service and technology to redefine banking. Live Oak is a digital, cloud-based bank serving small business owners in all 50 states. We are America's premier SBA lender and our mission is to be America’s small business bank. We aim to fulfill that mission through banking products that help business owners buy, build and expand, along with FDIC-insured high-yield savings and CDs to grow their hard-earned money. Our family of companies under the holding and parent company Live Oak Bancshares (NYSE: LOB), and our subsidiaries, partner with businesses who share a groundbreaking focus on service and technology to redefine banking. Our mantra is to treat every customer like the only customer and our mission is to be America’s small business bank.
Contact info
1741 Tiburon Drive, 28403, Wilmington, United States
- 866.518.0286
- social@liveoak.bank
- www.liveoak.bank
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
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Service good
March 10, 2026
Reply from Live Oak Bank
Karen, thanks for sharing your experience. We’re grateful to have you as part of the Live Oak community!
Dawn Onishi, you're a true gem in this world!
I had an excellent experience working with Dawn Onishi at Live Oak Bank. From the very beginning, she was incredibly proactive, responsive, and supportive throughout the entire process of acquiring my business.
Dawn played a key role in helping move things forward efficiently and made sure everything stayed on track, even when timelines were tight. She consistently went above and beyond to expedite processes when needed, which made a huge difference.
What truly stood out was her willingness to build a genuine relationship and ensure I felt confident and informed every step of the way. Her professionalism, knowledge, and dedication made what could have been a stressful and daunting process feel smooth and manageable.
I'm very grateful for her support and would highly recommend working with Dawn and the Live Oak Bank team.
March 12, 2026
Unprompted review
Reply from Live Oak Bank
Mandeep, thanks for sharing your positive experience. We’ll pass your feedback along to the team - it means a lot!
Professional assistance
The assistance my husband and I received to establish our account was friendly, informative, and very helpful.
March 7, 2026
Reply from Live Oak Bank
Annis, thank you for being a Live Oak customer! We’re so glad our team could make your experience a great one.
Whenever I have dealings all has been…
Whenever I have dealings all has been done smoothly and efficiently.
March 7, 2026
Reply from Live Oak Bank
Dan, thanks for sharing your experience. We’ll pass your feedback along to the team - it means a lot.
Reply from Live Oak Bank
DJ, we appreciate your support and are glad to hear things went well. Thanks for banking with Live Oak!
Great rates
March 12, 2026
Reply from Live Oak Bank
Jennifer, thanks for sharing your experience. We’ll pass your feedback along to the team - it means a lot.
I like the monthly statements that are…
I like the monthly statements that are available on your website.
March 12, 2026
Reply from Live Oak Bank
Charlene, thanks for sharing your experience. We’re grateful to have you as part of the Live Oak community!
Reply from Live Oak Bank
John, thanks for sharing your experience. We’re grateful to have you as part of the Live Oak community!
Love the rates and love my interest…
Love the rates and love my interest accrual at the end of every month. I feel like a bonus is given to me every month and i'm loved always. Thanks Live Oak. You're the best!!!!
March 11, 2026
Reply from Live Oak Bank
Thanks for the kind words! We’re proud to be your banking partner and excited to support your journey ahead.
Reply from Live Oak Bank
Thanks for the kind words, William! We’re proud to be your banking partner and excited to support your journey ahead.
Every thing
March 7, 2026
Reply from Live Oak Bank
Anthony, we appreciate your support and are glad to hear things went well. Thanks for banking with Live Oak!
That is very scary
That is very scary, I couldn't access my account for a few days. Since repairs were being done to the website. It makes me want to leave to a different online banking system.
March 7, 2026
Reply from Live Oak Bank
Casey, we’re sorry your experience didn’t meet expectations. We’ve tried reaching you by phone and email and haven’t heard back. Our Customer Success Team is ready to help at 866.518.0286, Monday to Friday, 8:00 a.m. to 11:00 p.m. ET.
Reply from Live Oak Bank
Clyde, thank you for being a Live Oak customer! We’re so glad our team could make your experience a great one.
Pleased with my experience
I did have difficulty initially, but with help from several very knowledgeable, friendly, and professional representatives it was much easier and I could not be more pleased with the results!
March 2, 2026
Reply from Live Oak Bank
JM, thank you for being a Live Oak customer! We’re so glad our team could make your experience a great one.
High Yield Savings Account
I’ve been banking with LiveOak now for a few years and I really enjoy their high yield savings account.
March 3, 2026
Reply from Live Oak Bank
Forrest, we’re thrilled to hear you had a great experience with your savings account. Thanks for choosing Live Oak—we’re here to help you keep growing.
Live Oak provides great services and…
Live Oak provides great services and supports, can’t complain!!!
March 9, 2026
Reply from Live Oak Bank
Thanks for the kind words, Audrey! We’re proud to be your banking partner and excited to support your journey ahead.
The team help me with transfer a cd to…
The team help me with transfer a cd to my bank they were great thanks
February 23, 2026
Reply from Live Oak Bank
Billy, thank you for being a Live Oak customer! We’re so glad our team could make your experience a great one.
So far so good
So far so good. Will be happy to give a final review when I receive my cash bonus next month.
March 1, 2026
Reply from Live Oak Bank
Susan, thanks for sharing your experience. We’re grateful to have you as part of the Live Oak community!
The relative easy access to a human…
The relative easy access to a human being is very important to me
March 1, 2026
Reply from Live Oak Bank
Samuel, thank you for being a Live Oak customer! We’re so glad our U.S.-based customer service team could make your experience a great one.
Great rate and the $200 bonus made me…
Great rate and the $200 bonus made me comfortable with opening my new account!
March 7, 2026
Reply from Live Oak Bank
Thanks for the kind words, Andy! We’re proud to be your banking partner and excited to support your journey ahead.
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