Live Oak Bank is consistently offers one of the highest rates available on savings accounts. I rarely need assistance, as their website offers enough functionality to meet my needs. However, when I... See more
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1741 Tiburon Drive, 28403, Wilmington, United States
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Replied to 94% of negative reviews
Typically replies within 48 hours
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The Customer Service folks are always patient and helpful!

Reply from Live Oak Bank
Friendly web page. Products fit our needs. good interest rates. Easy completion of the transactions

Reply from Live Oak Bank
The interest rate is good, however, there are alternatives starting to challenge. Customer service is better than most, but dealing with humans instead of machines is a big advantage.

Reply from Live Oak Bank
Always responsive if I need to call. Easy on line banking system!

Reply from Live Oak Bank
Exceptional Financing Experience
Partnering with LiveOak throughout our acquisition was a standout experience from start to finish. The team—Nick Padlo, Brian King, Hagan Imorde, and Linda Huynh—brought a high level of professionalism, insight, and responsiveness that made a complex process feel manageable.
They didn’t just execute—they guided. Every step was clearly explained, options were laid out thoughtfully, and it was obvious they were invested in getting the right outcome, not just closing a deal.

Reply from Live Oak Bank
Working with LiveOak was one of the best decisions we made during the acquisition process! The entire deal team were top notch (Nick Padlo, Brian King, Hagan Imorde, and Linda Huynh). They were responsive, transparent, and incredibly knowledgeable. They took the time to walk us through different options and truly cared about our success.
What really stood out was how proactive they were by anticipating questions before we even asked and keeping everything on track so there were no surprises at closing. Even when things got time-sensitive, they stayed calm, solution-oriented, and got it done.
If you’re looking for someone who is sharp, reliable, and genuinely has your best interest in mind, I highly recommend working with them.

Reply from Live Oak Bank
I had tried several other online banks and wasn't happy. My experience with Live Oak Bank has been excellent. I feel that my money is safe and that Live Oak Bank is well run. I would definitely recommend this Bank to friends and family.

Reply from Live Oak Bank
From the time I opened this account, I have repeatedly tried to add my wife as a co-owner with no success. I have even called your support line. Ended up adding her as a beneficiary instead but I want her as a co-owner.

Reply from Live Oak Bank
Ease of access, but your interest rates are not as competitive as before. I sent a chunk of my money to another online back with better rates.

Reply from Live Oak Bank
It was difficult to activate my account and link my external account. Then when I finally got my account activated and money in it, your back did a promotion and would not include me in the promotion. Just like cable companies existing clients don't get any promotions and you drive people away. I had 45000 more dollars to deposit, but I choose a different bank to do tha because your bank would not include me in the promotion that I did not know about and missed by less than 2 weeks.

Reply from Live Oak Bank
My son told me how happy he was with Live Oak Bank and that I should join so I did. Very easy and getting cash back is a bonus.

Reply from Live Oak Bank
I love how simple it is for to save with live oak. Straight forward and easy experience. No complaints!

Reply from Live Oak Bank
Nice to have a real person help when you call and not AI robots. Everyone has been courteous, knowledgeable and very helpful when a question arises.

Reply from Live Oak Bank
Transfers to and from our Live Oak savings is so easy and convenient. Great rated too!

Reply from Live Oak Bank
Clean and clear web design combined with excellent written instructions and good processes made getting my account open and funded a breeze

Reply from Live Oak Bank
It was simple to open an account. Love your customer service accessibility online.

Reply from Live Oak Bank
I enjoy the ease of access, reviewing of accounts, ease of transferring funds, notifications, and highly competitive interest rates!

Reply from Live Oak Bank

Reply from Live Oak Bank
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