Simon was really helpful on the phone. Understood what we needed and made the whole process of ordering easy. The product is brilliant - we would definitely recommend this company.
Company replied
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See what reviewers are saying
Excellent customer service. I am planning a complete steam room in my home so phoned for advice and spoke with Simon who was incredibly helpful, answered all my questions with fantastic technical know... See more
Company replied
Ordered two brushed stainless steel radiators with valves and pipe sleeves. I contacted the company before I ordered with some questions, they couldn't have been more helpful. Also had to contact agai... See more
Company replied
I like your products but think you should quote prices including the VAT to provide easier comparison with other retailers. Also, when making the booking I specifically asked for the item to be left a... See more
Company replied
Company details
Information provided by various external sources
Luxury designer bathrooms accessories and furniture online at Livinghouse! We offer latest designer modern taps, Italian bathroom suites, baths & contemporary radiators.
Contact info
SP2 7HL, Salisbury, United Kingdom
- www.livinghouse.co.uk
4.5
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Superb product
Superb product, fantastic customer service.
Couldn’t recommend this company enough
February 22, 2020
Unprompted review
Reply from Livinghouse.co.uk
Hi Steven,
Thanks for your review. We're glad to hear you're pleased with your bespoke towel rail. Please don't hesitate to contact us if you need any further assistance.
Ordering from the start was easy and I…
Ordering from the start was easy and I received an email the same day to advise of the delivery time for my glass. Day before delivery I had a call from the courier just to double check everything was still ok for them to deliver and the glass turned up well packed and in one piece! Now all working well and looking great in our wet room bathroom.
February 22, 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your review. Glad to hear the delivery went as planned and we hope you enjoy your wet room!
Top quality manufacturing
Top quality manufacturing, very good service and delivered when expected.
Would use them again
February 21, 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your review - we're so glad you're pleased with your products! Please don't hesitate to contact us if we can be of further assistance.
All on time happy with product and…
All on time happy with product and service
February 21, 2020
Unprompted review
Reply from Livinghouse.co.uk
Hi Mark,
Thanks for the review. We're glad the toilet met your expectations. Hope to deal with you again soon!
Very nice product but very poor…
Very nice product but very poor customer service
February 21, 2020
Unprompted review
Reply from Livinghouse.co.uk
Hi Jacek,
Thanks for your feedback. Sorry to hear you're unhappy with the service you received.
Please feel free to drop us an email to sales@livinghouse.co.uk if you'd like to discuss in more detail. We're glad to hear you're happy with the towel rail, and apologies again for any inconvenience.
Helpful and efficient
Communication (with Simon Hayter) was efficient, helpful in selection/suggestions and timely informative. Very reliable.
February 19, 2020
Unprompted review
Reply from Livinghouse.co.uk
Hi Fitim,
Thanks for the review. It's a pleasure dealing with you and your colleagues. We hope to work with you again on future projects!
Very well made, beautiful sockets.
Very well made sockets that look absolutely fantastic on our picture wallpaper wall. Very very happy with the service, shipping speed, communication and the product. Just what I had wished for when I googled transparent sockets.
February 6, 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your review! We hope you enjoy your transparent plug sockets - please don't hesitate to contact us for any further assistance.
Helpful and friendly service & the…
Helpful and friendly service & the product Was exactly what I wanted; delivered within a few days. Would highly recommend
February 4, 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for the great review - we're glad we could meet your expectations!
LivingHouse provided a beautiful…
LivingHouse provided a beautiful product and were extremely helpful when I messed up the payment.
January 30, 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your review, Sarah - - We're so glad we could be of help and happy to hear the tap met your expectations!
Thrilled from start to finish
Ordered Coco range for new bathroom. Absolutely delighted with the products. Fast efficient delivery. Will definitely use again and would highly recommend.
January 29, 2020
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your review! We're so glad you're happy with the Coco taps and we look forward to dealing with you again in future.
Perfect transaction
Perfect transaction. Sales team polite and helpful. Goods arrived in timely manner as illustrated.
January 17, 2020
Unprompted review
Reply from Livinghouse.co.uk
Hi Gearóid,
Thanks for your review! Pleasure dealing with you - hope to work with you again in the future.
WimTec Automatic Flushing and Wall Hung Toilet System
Livinghouse provided immediate quotes and delivery times (more than reasonable - 2 weeks!) for the (Austrian) WimTec wall-hung toilet system and also the WimTec electronic automatic flushing detector and actuating system (Flush Plate). Simon Hayter kept me informed throughout the ordering and delivery. Although I thought that I only needed the Flush Plate, Simon pointed out that I needed a matching power supply and provided it; very helpful. The goods arrived well-packaged and complete. With WimTec being less than helpful, I can confidently recommend Livinghouse totally.
November 28, 2019
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your review! We're so glad to have been of help to you - please don't hesitate to contact us if you need any technical assistance with the products.
Many thanks
Many thanks. Quick delivery. Will definitely be purchasing more goods from you in the future
Kind Regards
Peter Langstaff
October 24, 2019
Unprompted review
Reply from Livinghouse.co.uk
Hi Peter,
Thanks for your review! We look forward to dealing with you again in the future - please don't hesitate to contact us for any technical assistance in the meantime.
Best Company
More thanks to livinghouse company for take care my order , excellent service they have , and very kind people , also they sale perfect Products .
Morshed .
October 22, 2019
Unprompted review
Reply from Livinghouse.co.uk
Hi Morshed,
Thanks for your review! Glad we could help you with your order. Please don't hesitate to contact us if you need any further assistance.
Very obliging staff.
October 10, 2019
Unprompted review
Reply from Livinghouse.co.uk
Thanks for the positive review, Patricia! Pleasure dealing with you.
Excellent freestanding bath
Excellent freestanding bath from Livinghouse. Delivered on my nominated delivery day. Can't fault them!
August 31, 2019
Unprompted review
Reply from Livinghouse.co.uk
Thanks so much for your review. We're glad to hear you're pleased with the bath!
Beautiful radiator thrilled ti buts as…
Beautiful radiator thrilled ti buts as described and quick delivery
August 29, 2019
Unprompted review
Reply from Livinghouse.co.uk
Thank you for your review. We're so glad to hear you're happy with the radiator!
Very poor communication compared to…
Very poor communication compared to other products I have bought online
August 29, 2019
Unprompted review
Reply from Livinghouse.co.uk
Thank you for your review. We're sorry to hear you weren't satisfied with the communications from us. We aim to keep all customers informed of their order progress via email updates, and your order was successfully delivered within the quoted lead times. Please don't hesitate to drop us an email if there was anything you found particularly concerning as we'd love to use your feedback to help inform our future procedures.
Marvelous brass taps with a great…
Marvelous brass taps with a great design. Delivered to south of France with ease and very reasonable overseas shipping charge (its free delivery to UK anyway). Love the taps!
August 21, 2019
Unprompted review
Reply from Livinghouse.co.uk
Thanks for your lovely review. Glad to hear you're pleased with your Moca brass taps!
I like your products but think you…
I like your products but think you should quote prices including the VAT to provide easier comparison with other retailers. Also, when making the booking I specifically asked for the item to be left at reception when delivered. Your delivery team just left the package on the street by the door instead.
August 13, 2019
Unprompted review
Reply from Livinghouse.co.uk
Thanks for this valuable feedback.
We're sorry to hear of your experience with the delivery. We use a third-party courier company to deliver the goods, and they were instructed to deliver to reception as per your request, so we have passed your comments onto them to investigate and ensure this doesn't happen again.
Thanks again for your repeated custom, and we hope to deal with you again in the future!
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