lizengo.co.uk Reviews 

53
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I had some issues with making a bootsble USB, which was solved remotely by the support team, as well as an issue with my pc which didn’t come up with bootable device. But I found the company very resp... See more

Rated 5 out of 5 stars

First time I have used this company. I requested a download of WINDOWS 10 easy communication and immediate download. I had difficulty installing it (my pc would not accept it) I informed the... See more

Rated 5 out of 5 stars

It was a little more expensive than some other web sites, but unlike the others my activation key simply worked and didn't waste half a day of my time. (Some other web sites resell the same key to m... See more

Rated 5 out of 5 stars

LIZENGO.CO.UK I have been working as a mech designer for over 50years and started using pc in the 80,s and now i have found lizengo who have all the software you would require at good prices and e... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

lizengo is a young online shop which is open to the world and internationally positioned that specialises in the sale of download software by prominent manufacturers. Our aim is to always offer our customers quality products at great prices. We cater to both individual and business customers alike. We are always available to offer you expert advice by phone, live-chat or email - furthermore, we also offer assistance to help you install your software. While focusing on Microsoft products, we don't shy away from also obtaining more complex niche products for our customers to ensure they always enjoy the best possible buying experience. Our versatile range of products is continually being expanded so we can always offer you up-to-date software products at attractive prices. The experience of over 2,000,000 satisfied international customers speaks for itself.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.6

All reviews

(53)

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Rated 4 out of 5 stars

I recently bought Office 2019

I recently bought Office 2019 Home and Student from Lizengo. Although there were initial problems, when I got through to one of their operatives on Chat he was very helpful and took me all the way through to resolution of my problems and functioning Office at a reasonable one-off price.
I wasn't able to get through on the telephone but the online chat worked well.

January 21, 2020
Unprompted review
Rated 5 out of 5 stars

Purchased Norton 360 and Office 2016

Purchased Norton 360 and Office 2016, a little nervous as I am not computer savy and always been use to a disc to install programmes. Followed the instructions and liased with Wesley and had no problems. Would highly recommend and very competitive on price.

December 17, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent after sales service on Word package

I bought Word package
I bought Word package, and just could not get it to download on to my computer. I contacted Lizengo and remotely Wesley worked on it. Because my computer is 6 years old, it was incredibly slow, and it took him hours to clear stuff off, to enable Word to download. I can not ever think of any purchase I have ever had before,on line or off line, where the after sales service has been so thorough, and so good. He was polite, helpful, patient, kind, and thoughtful.
Many companies would do well to take a leaf out of their book. Perhaps I was just lucky, in getting Wesley, but I can not praise Lizengo enough.....thank you

August 29, 2019
Unprompted review
lizengo.co.uk logo

Reply from lizengo.co.uk

Dear Maggie,

Thank you very much for your feedback! We are so glad to hear that you were satisfied with the service you received. We hope you enjoy your new software.

Best regards,
lizengo UK

Rated 5 out of 5 stars

Service from Lizengo was absolutely…

Service from Lizengo was absolutely first rate. Had a problem with installation (nothing to do with Lizengo) which was resolved by the support team quickly and effectively.

August 23, 2019
Unprompted review
lizengo.co.uk logo

Reply from lizengo.co.uk

Dear Mr MacWhirter,

We are glad to hear of your satisfaction. Thank you kindly for your feedback.

Best regards,
Lizengo UK

Rated 5 out of 5 stars

Office 10 Pro Plus

The service I received was second to none. Minor problem with software download (needed 32bit version, not 64bit) and this was resolved in a matter of minutes. Installed perfectly and licence activated without a hitch. I highly recommend and will purchase from Lizengo in the future. Excellent!!! - TG

July 5, 2019
Unprompted review
lizengo.co.uk logo

Reply from lizengo.co.uk

Dear Mr Gray,

Thank you very much for your feedback. We hope you enjoy your new software!

Best regards,
Lizengo UK

Rated 5 out of 5 stars

Lizengo has gone above and beyond to…

Lizengo has gone above and beyond to help me with a large licensing issue I was having. Very fast and efficient customer service provided by Wesley. Would highly recommend them for cost effective licenses and brilliant customer service

July 3, 2019
Unprompted review
lizengo.co.uk logo

Reply from lizengo.co.uk

Dear Mr Bentley,

We are very pleased to hear of your satisfaction. Thank you very much for your feedback.

Best regards,
Lizengo UK

Rated 5 out of 5 stars

Excellent Service

Excellent Service. Just purchased Publisher 2019 and had a few problems with the download, all superbly dealt with by Wesley Reid UK Customer Service Agent.

Jonathan (Jack)

June 25, 2019
Unprompted review
lizengo.co.uk logo

Reply from lizengo.co.uk

Dear Jonathan,

We are very pleased to hear that you are satisfied with our service. Thank you very much for your feedback.

Best regards,
Lizengo UK

Rated 5 out of 5 stars

I also purchased Windows 7

I also purchased Windows 7, product key didn't arrive, but as the info said I was able to install the system without the key. I emailed customer service and received an immediate reply followed next day by the product key which Wesley assured me had already been sent, this was followed by an email to check that I had received this copy annd was everything working ok and to ring them if I needed any more help. I was also sent the software for office 2010, no charge.
My opinion, wonderful customer service. Thank you all at Lizengo.
A very happy customer. Ron Collette

June 6, 2019
Unprompted review
lizengo.co.uk logo

Reply from lizengo.co.uk

Dear Mr Collette,

We are very pleased to hear that you are satisfied with our service. Thank you very much for your feedback.

Best regards,
Lizengo UK

Rated 4 out of 5 stars

Good helpdesk support, but website confusing.

I bought Outlook 2019 from the website, and downloaded it. I then received an email with an activation code.The email also had a loink to download Outlook 2019, which (I thought) I didn't need. The activation code failed. I sent a message to Lizengo, and received good support from Wesley, who told me I should not have downloaded from the website, but waited for the link in the email.
In the end everything works, and the support was efficient and helpful. However, the website could be clearer on the download procedure: it appears to invite a direct download from the site, when it should say to wait for the email.

June 3, 2019
Unprompted review
lizengo.co.uk logo

Reply from lizengo.co.uk

Dear Mr Gillies,

Thank you very much for your feedback. Whilst we strive for perfection, it is sometimes the case that we make a mistake. We have since identified the problem and replaced the incorrect download link with the correct one, so that now when this product is ordered, the correct download is instantly available. Thanks for your help in resolving the matter.

Best regards,
Lizengo UK

Rated 1 out of 5 stars

Do not use this company

Do not use this company. Bought Windows 7 Professional which was supposed to include a key. Received Windows 7 Professional as an ISO and was informed that key 'usually arrives within 24 hrs' but after 5 days nothing has appeared. Tried ringing number stated, no pickup or ability to leave message. Sent email, no response. ISO downloaded has not been tried yet and I have no faith in it to be honest. Without an activation key it's useless anyway.

February 13, 2018
Unprompted review

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