Superb customer service. Visited twice this week and sold my Samsung S20 FE 5G. On both occasions they were brilliant to deal with. Super helpful and very knowledgeable. They gave a fair price and as... See more
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Shaa was very helpful in fixing a problem with my phone and didn't charge me anything.
Very helpful person. Mended Samsung phone which had died completely. Thought I'd need a new one. Only took a few hours. Working perfectly now. Reasonable price too as not straight forward. Thankyou.
If i have to give 10 stars i would have given Shahbaz is one of the nicest guy you have in your york branch i visited almost 10 shops to repair my phone which is gifeted by my partner but no one seem... See more
Company details
Written by the company
We are committed to providing fast, affordable, and reliable phone repair services in York and Horsham. Our team of expert technicians uses only the highest quality parts to fix cracked screens, replace batteries, repair water damage, and more. We offer a hassle-free experience with free quotes, walk-in repairs, and a friendly, professional team.
Contact info
28 Parliament St, YO1 8RS, York, United Kingdom
- +44 7407 090108
- repair@phone-doctor
- phone-doctor.co.uk
4.6
Excellent
49 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Shaa was very helpful in fixing a…
Shaa was very helpful in fixing a problem with my phone and didn't charge me anything.
March 27, 2026
Unprompted review
Harkirat is the nicest person and…
Harkirat is the nicest person and always is friendly and ready to help honestly the best part about this shop
March 16, 2026
Unprompted review
Superb - Highly Recommend
Superb customer service. Visited twice this week and sold my Samsung S20 FE 5G. On both occasions they were brilliant to deal with. Super helpful and very knowledgeable. They gave a fair price and assessed the phone quickly. Also gave me some excellent advice regarding a new phone and fixing my daughter's. All in all an excellent experience. Thank you so much.
(Horsham Branch)
March 13, 2026
Unprompted review
My screen was black
My screen was black, the phone was useless to me. The technician at York mended it quickly and efficiently. The phone is in perfect working order now. Only £50.00 - much cheaper than a new phone!
March 11, 2026
Unprompted review
thanks so much!
Came in for my phone- screen had suddenly stopped working and it kept turning on and off. Quoted me 110, told me to come back in an hour- they replaced the screen and only charged me 45 pounds! Fantastic job, phone is good as new
January 25, 2026
Unprompted review
Very good service and very friendly
Very good service and very friendly
Really good job done
January 11, 2026
Unprompted review
Good quality quick service no waiting…
Good quality quick service no waiting done immediately. Would definitely come back in the future
January 4, 2026
Unprompted review
Great service
Very helpful person. Mended Samsung phone which had died completely. Thought I'd need a new one. Only took a few hours. Working perfectly now. Reasonable price too as not straight forward. Thankyou.
December 8, 2025
Unprompted review
Very good experience with their…
Very good experience with their customer service and and very glad about them
December 4, 2025
Unprompted review
NOT Impressed took a old samsung phone…
NOT Impressed took a old samsung phone into horsham branch .wanted data transferred to a Doro phone from the samsung mobile .Was told it cant be done as ithe Doro works on a differnt operating platform .Looked up on line they appear to both operate on the same platform which according to info is Android so who is right ???
September 27, 2025
Unprompted review
Really fast (one hour) battery…
Really fast (one hour) battery replacement and actually seemed genuinely happy they'd been able to help me out. Really great service! Highly recommend these guys!
October 5, 2025
Unprompted review
Best phone shop in Horsham highly…
Best phone shop in Horsham highly recommended
October 2, 2025
Unprompted review
Thank you Amar for the amazing service
Thank you Amar for the amazing service.
Everyone should come here, you won’t regret it.
September 25, 2025
Unprompted review
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