I went in last Wednesday to get my phone fixed however Shah the wonderful individual he is tried to do all he could to fix it. Sadly he could not fix my phone but had tried for over 2 hours and so... See more
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Superb customer service. Visited twice this week and sold my Samsung S20 FE 5G. On both occasions they were brilliant to deal with. Super helpful and very knowledgeable. They gave a fair price and as... See more
I had the BEST experience a month ago at York Phone Doctor! Just went in the shop randomly with a friend. Shah noticed that the glass covering my phone's camera lens was cracked and offered to fix i... See more
I had a warning coming up before I did anything ,I couldn't delete it.My phone was unusable . They fixed it in 15 minutes ,very cheap too .Excellent service ,I would definitly recommend !!
Company details
Written by the company
We are committed to providing fast, affordable, and reliable phone repair services in York and Horsham. Our team of expert technicians uses only the highest quality parts to fix cracked screens, replace batteries, repair water damage, and more. We offer a hassle-free experience with free quotes, walk-in repairs, and a friendly, professional team.
Contact info
28 Parliament St, YO1 8RS, York, United Kingdom
- +44 7407 090108
- repair@phone-doctor
- phone-doctor.co.uk
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Hasn’t replied to negative reviews
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Thank you Amar for the amazing service
Thank you Amar for the amazing service.
Everyone should come here, you won’t regret it.
Polite and helpful customer service
Polite and helpful customer service. I bought a charger plug but also needed help with my new mobile. The person I spoke to was very kind; solved my issue without rushing and didn't charge me extra.
Would recommend.
The guys at phone doctor are the most…
The guys at phone doctor are the most helpful and lovely people. Always welcoming and friendly. Couldn’t recommend them enough
Excellent customer service
Excellent customer service. Fixed all issues
Best shop and always received best…
Best shop and always received best service
Fantastic Service in Horsham Store
A big thank you to Singh at the Horsham Branch of Phone Doctor. I was having issues transferring information from my old phone onto a new one. He was very patient and sorted it all out for me in a very friendly and professional manner. I would recommend Phone Doctor and definitely would use them again.
Amazing place to go fixed my phone what…
Amazing place to go fixed my phone what was completely broken and cheap go to this please
Good customer service
Amazing service with my Flip 4 screen…
Amazing service with my Flip 4 screen protector 🙏 ...will absolutely come back again
Really quick fix of my charging port
Wizards at fixing.
Very helpful people. Came in because my screen wasn't working and luckily it didn't take much to get it fixed. Quick and efficient. Saved £95 😅
I took my google pixel 6pro into the…
I took my google pixel 6pro into the york store on Friday morning 21st march.The ringtone wasn’t working.Man with beard checked all the settings and updated the phone (half hour)said it’s a good phone but he couldn’t get it to work and said I would need another phone.I bought it 13months ago for £200 refurbished.At home,my wife (76) and no expert,went online and had it all working in about 15 minutes.VERY SUSPICIOUS!!
Great....supportive, efficient & friendly
Great....
My daughters school ipad screen broken with other parts also not working. I was very stressed. Staff friendly, supportive & reassuring offering refund if not repaired. Will be recommending to other parents.
If i have to give 10 stars i would have…
If i have to give 10 stars i would have given
Shahbaz is one of the nicest guy you have in your york branch i visited almost 10 shops to repair my phone which is gifeted by my partner but no one seems to be helpful but Shah went out of his way to help me thank you mate
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