London & Kent Surveyors Reviews 

360
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 155 reviews, reviewers overwhelmingly had a great experience with this company, noting that the knowledgeable professionals consistently go above and beyond expectations. Customers frequently mention that booking a property survey online is exceptionally simple, quick, and efficient throughout the entire process. The final survey reports are described as extremely thorough, detailed, and accompanied by helpful photographs that bring complete clarity. Some people were satisfied with the dedicated follow-up consultations that effectively answer questions and alleviate any potential purchasing concerns. Consumers also deeply appreciate the approachable staff who coordinate smoothly with estate agents to ensure a completely seamless and stress-free journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting efficient communication, fast turnaround... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, thoroughness, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the smooth, seamless process... See more

Booking process

People report positive experiences with the booking process, describing it as quick, seamless, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service was super Quick to book online. Very simple portal to make payment. Survey completed throughly and in a great level of detail. Report was very clear with colour grading and numeri... See more

Rated 5 out of 5 stars

We are very happy customers. The survey report was thorough but also easy to understand. Especially their inspection using the drone is great. They found an issue with the roof tiles which can be diff... See more

Rated 5 out of 5 stars

L&K are very good at what they do. This is the 2nd time I’ve used them and I’ve been extremely pleased on both occasions with their knowledge and professional attitude. They are well worth waiting for... See more

Rated 5 out of 5 stars

The process from start to finish was simple and stress free. They took care of arranging a date with the estate agents so we didn't have to. The survey was done within weeks of booking it and the repo... See more


Company details

  1. Chartered Surveyor

Written by the company

London & Kent Surveyors are a family-run business with a team of experienced, qualified and insured surveyors. We are proud members of the Royal Institution of Chartered Surveyors (RICS) and have been providing built environment services in London and Kent for over 10 years. Our highly trained team specialise in residential surveying and are here to provide you with the professional advice and services you need. We take pride in delivering accurate and reliable reports so you can make the best decisions for your property. As a company, we believe it is our responsibility to give back to our community, and that is why we are committed to donating 1% of our fees to Centrepoint, a charity that provides support to young people who are experiencing homelessness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

360 reviews

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4.9

All reviews

(360)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Higham Kent Level 2

Very detailed and constructive comments which were published shortly after survey. Were able to undertake a Level 2 when another firm insisted a two storey extension on a 60’s house required Level 3!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and detailed report

The level 3 survey conducted for the property we planned to buy was very detailed and covered all aspects. Specially the report was easy to understand as associated with pictures from different angles. The post survey meeting with surveyor was very helpful as we received several valuable suggestions.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Really positive experience

Really positive experience! The most affordable quote out of a lot of searching and the whole process was so quick. My surveyor was very friendly, I had to have some amendments to my survey which were completed quickly without any issues. Overall a great company I would definitely recommend!

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Company

Amazing company and went the extra mile with the survey, providing in depth and usual recommendations.

Highly recommend for first time buyers who are unsure of the survey process.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend London & Kent Surveyors

Myself and my partner used London & Kent Surveyors for a level 2 survey of the house we are hoping to purchase. The process was simple and quick, they arranged everything and we were kept updated throughout. The report following the survey was provided quickly and was excellent.

October 20, 2025
Rated 5 out of 5 stars

Detailed survey at a great price!

I recently used London & Kent Surveyors for my home purchase and was extremely impressed with their service from start to finish.

​Their communication and efficiency were top notch they made the entire process feel seamless and stress free. In addition to being so responsive, I found their pricing to be highly competitive compared to other quotes I received, offering genuine value for money.

​The actual survey and report were delivered very quickly, which was a huge help in keeping the purchase moving. The report itself was incredibly thorough and professional, providing clear, detailed commentary on all the key aspects of the house. The clarity of the findings honestly made the most complicated part of the home buying experience feel easy.

​I would highly recommend London & Kent Surveyors for their professionalism, speed, and great value.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

Me and my partner can not praise London and Kent surveyors enough. They are professional and thorough and take one of the most important decisions in your life and provide you with full clarity on the situation. They offer a range of services and we will be using them again most definitely!

October 26, 2025
Unprompted review
Rated 5 out of 5 stars

The process from start to finish was…

The process from start to finish was simple and stress free. They took care of arranging a date with the estate agents so we didn't have to. The survey was done within weeks of booking it and the report was sent to us on the date they specified. The survey itself was extremely thorough and easy to understand. Would 100% recommend to anyone needed a surveyors report.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend

Great comprehensive report for a very good price. Detailed analysis of the property and speedy action taken to get the survey done. Responsive and friendly!

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Level 2 RICs Survey

I recently used London & Kent Surveyors for my property purchase. I was very impressed by their professional communication when providing their initial quote. I was unsure whether to get a Level 2 or Level 3 survey for my property, but Alex talked me through the key differences and made a recommendation based on the information I had given. The survey report was very thorough and was shared promptly so as to not cause any delays to my purchase. The recommendations were balanced, fair and insightful. This encouraged me to investigate repair costs for some of the areas requiring attention. I would definitely recommend to anyone thinking of using London & Kent Surveyors.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Had a level 2 survey done for a house we intended to buy. The lady on the phone was very helpful when it came to booking a survey. The guy who came out gave a very comprehensive report that put our minds at ease when purchasing the house.

The drone footage of the roof was especially helpful and not all companies do this. Would highly recommend.

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

5 star throughout! Can’t recommend enough!

We were recommended London & Kent Surveyors by our estate agent, and we couldn’t be more pleased with the results.

Even before the survey took place, we received a Desktop Research Report which included useful information such as estimated broadband speeds, EPC certificate details, and a summary of local property sales — a great value-add we didn’t expect.

After reaching out, we were given a detailed quote the same day, outlining prices for different survey levels and any optional extras. A member of the team then called to confirm the property details and ask if there were any specific areas we wanted them to focus on.

The survey was promptly scheduled, and we were kept informed throughout. Ours took place on a Tuesday, and we had the full report by Friday lunchtime — much faster than expected! They also offer an express 24-hour turnaround option, which we didn’t need, but it’s good to know it’s available.

One standout feature was their use of drone technology, which allowed them to inspect and capture detailed images of hard-to-reach areas. These high-quality visuals were included in the report and added a level of detail we haven’t seen with other surveyors.

After receiving the report, we were invited to book a follow-up call with the surveyor. Kieran was professional, knowledgeable, and took the time to walk us through the findings, highlighting any key issues clearly and thoroughly.

Overall, we are incredibly impressed with the quality of service, speed, and value for money. We’ve already recommended London & Kent Surveyors to friends and family and will continue to do so.

Thank you to the whole team for the excellent service and support!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and very thorough

Very good service.responded and Answered any questions and queries I had quickly and I was very happy with the surveyor and his findings. The drone to look at the roof was an excellent addition to see any problems with the roof, gutters ect.
I would highly recommend London and kent surveyors and I will definitely use them again in the future

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent serbice

Everything from the first point of contact to the follow up phone call at the end was so easy to arrange. The report was very concise and the follow up phone call provided the opportunity to ask anything that I was unsure of. Nothing was too much bother and I didn’t feel silly asking questions

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Professional Service

I was very impressed by how thorough the report was and the free call with the surveyor afterwards was extremely helpful to zero in on particular areas of importance. It gave me the confidence to proceed with the purchase and renegotiate with the vendor.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Detailed and thorough report

The report I received was detailed and incredibly clear, making a potentially dry document simple to read and fully understand. The use of photos so @i could actually see hat was happening especially on the roof and chimney was fantastic. The ability to book a follow-up call for free is a standout feature of their service. While I haven't scheduled mine yet, it’s a brilliant safety net to have for any final follow-up questions I have.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great survey

Great survey, helped us to figure out what needed to be done by the sellers of the property before we finalized everything and essentially took on a few preventable problems

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

London and Kent Surveyors

London and Kent Surveyors provided exceptional value with their Level 2 Building Survey. The surveyor was professional, answering all our post-survey questions clearly. A truly fantastic and comprehensive service that we would certainly use again

September 15, 2025
Unprompted review

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