LMC Truck Reviews 

349
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced major issues with the delivery and order processing, noting severe shipping delays, lost packages, and very long waits for their refunds. Consumers also struggled with unhelpful customer service representatives who argued, failed to resolve problems, and could not provide accurate assistance with parts. Though some customers experienced problems, a small group of people were satisfied with their purchases and received undamaged items. Some reviewers were happy with specific components, mentioning great fit and timely deliveries for their restored vehicles. However, others noted that several parts required significant modifications or did not fit correctly during installation.

What people talk about most

Product

Consumers find product experiences to be highly mixed and inconsistent. While reviewers appreciate the wide... See more

Order

Reviewers express widespread dissatisfaction and frustration with their order experiences. Consumers... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting rude responses and a... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement regarding parts and... See more

Delivery service

People report negative experiences with delivery service, highlighting prolonged shipping delays and slow... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered over $1200 in square body parts, cowl induction hood both front fenders, gas tank, tank straps and window seals last fall. They have two different qualities of front fender I ordered the bet... See more

Company replied

Rated 2 out of 5 stars

Quality of window felts seal kit should embarrass LMC. The contour isn't even close the clips which only have to align with slots not holes were not placed well. Not likely to order from LMC again.

Rated 2 out of 5 stars

I ordered parts for my truck. The page is not clear on what you need or not. I ended up ordering double the hardware needed. When asked for a return on the extra parts I was treated like a problem and... See more

Company replied

Rated 2 out of 5 stars

Bought a carpet for 1993 chevy s10. Came folded up in box. This was a molded carpet. It can not be folded. I had to trash it and bought one from another company. Their prices are high and shipping cos... See more

Company replied


Company details

  1. Truck Parts Supplier

Information provided by various external sources

Come to LMCTruck.com for all your truck parts and accessories needs. We carry truck parts for Chevy, GMC, Ford, Dodge trucks and more!


Contact info

1.8

Poor

TrustScore 2 out of 5

349 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 24 hours

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1.8

All reviews

(349)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

LMC Truck is unwilling to correct…

LMC Truck is unwilling to correct issues that are brought to them. I purchase seat belts for my 1954 F100. They are selling a one size fits all belt, when in fact not every vehicle needs the same size. But the real issue is there are 2 different mounting holes, one is 1/2” and the other is 9/16” but the bolt provided is only 7/16”. Their response to me was their stock was the same and they were unwilling to go back to the manufacturer for corrections. So I guess if anyone else wants to order a seat belts, you’ll see the same issue since they will still sell them.

February 10, 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thank you for taking the time to share your experience. We’re truly sorry to hear about the challenges you encountered with the seat belts for your 1954 F 100, and we understand how frustrating it can be when a product does not meet proper fitment expectations.

At this time, the inventory we have on hand is the only stock currently available, and unfortunately, we do not have alternative options that would resolve the fitment issue you described. As mentioned in your previous conversation with our customer service representative, we are happy to provide a return label at LMC Truck’s expense. Once the parts are received, a refund will be issued.

To proceed, please contact LMC Truck Customer Service at 800 222 5664 and provide the package dimensions of the items you will be returning so that we can generate the appropriate return label for you.

Rated 1 out of 5 stars

I have been a long time customer of LMC…

I have been a long time customer of LMC Truck. Parts can be a bit inconsistant from time to time. I have spent thoasands of dollars with LMC. The last straw was i purchased offset washers for my truck bed. the sent me the wrong part as i tried to get a refund asking for LMC to send me a call tag because they sent a part that was not compatable. i was told i had to pay shipping to send the item back. On to find a new vendor.

January 21, 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thank you for taking the time to share your feedback, and for being a long-time LMC Truck customer.

We’d like to clarify this situation for accuracy. After you contacted us, we reviewed the issue and determined that it was not cost-effective to require the parts to be returned. You were emailed to let you know that a refund was issued without requiring a return, and no return shipping was necessary.

We understand this was frustrating initially, and we’re glad we were able to speak with you directly and confirm that the refund had already been processed.

If you have any future questions or need assistance, our Customer Care team is always happy to help.

Rated 1 out of 5 stars

essentially scammed by lmc

VERY DISAPPOINTED. My order was lost in transit, it took over 15 business days for LMC to refund my money, (they told me it would be 10 business days), anyway, this is what really makes me mad. They charged me for shipping! When my package was lost in transit, how crazy is that lol. Thanks to LMC TRUCK and the ignorance of usps (which should absolutely NOT be my fault) I lost $40 out of this transaction. This company has gone down hill.

January 30, 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thank you for your feedback. We understand how frustrating delivery issues can be and appreciate the opportunity to clarify.

Your order was shipped promptly; however, once a package is in USPS’s possession, delivery timelines and investigations are handled by the carrier. USPS Ground shipments can take up to 10 business days or longer in some cases.

As a courtesy, we will issue a refund in the amount $20.06 for the remaining shipping and tax.

If the original package is ultimately delivered, please contact us at customercare@longmotor.net so we can arrange either return of the parts or payment for the order.

If you have any questions, our team can be reached at 1-800-562-8782.

Rated 4 out of 5 stars

LMC has cheap Chinese parts and…

LMC has cheap Chinese parts and customer service has no desire to satisfy customers. They say they care but that’s about as far as it goes.

After writing this review LCM promptly took care of my issue. I wish it didn’t take a bad review to get results but I appreciate their efforts to make things write. Gives me faith in their commitment to customer satisfaction.

January 25, 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thank you for your feedback. The item in question was ordered incorrectly and was not returned, which is required for a refund per our policy. That said, as a courtesy, we will be issuing you a gift card for $31.90 to help resolve the situation.

We appreciate the opportunity to clarify and value all customer feedback.

— LMC Truck

Rated 1 out of 5 stars

Sorry company

Avoid this lousy company they do nothing but lie, they hold your item for weeks before shipping and the lie and blame it on usps!!!

January 23, 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thanks for the feedback. We’re sorry the delivery took longer than you expected. Your order was shipped the day after it was placed and was not delayed on our end. It was sent using USPS Ground Advantage, which can take a bit longer in transit.

Rated 1 out of 5 stars

Cheap hub caps from 89 silverado

Cheap hub caps for 89 silverado. fell off the first day.
All the hub caps are loose. The originals could be used over and over again. These are cheap plastic knock offs rattle badly and fall off at the slightest touch. I would have glued them on if I had known but now missing two on first day. I have spent over $1600 buying interior parts for my Silverado from LMC and found most of them sub-par.

January 11, 2026
Unprompted review
LMC Truck logo

Reply from LMC Truck

We’re sorry to hear about the fitment issues. We don’t see any previous contact regarding this, but we’d be happy to help make it right.

Please contact us at 1-800-562-8782 or customercare@longmotor.net.

LMC Truck Customer Care

Rated 5 out of 5 stars

i ordered a rollpan for my 2003 s10…

i ordered a rollpan for my 2003 s10 with fleetside bed part number 29-9633 the end of october to get the 13% halloween discount. it arrived on 11/3/2025 in excellent shape with zero damages. i installed it onto my truck and it fits great . very pleased with this transaction.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT buy from LMC Truck

Website and agent I spoke to confidently gave me a delivery date before I placed my order. They took my money and after the delivery date pasted I was told the product didnt even ship yet. No tracking number. No information. They said they couldn't give me a delivery date...yet they confirmed on before taking my money.

Disrespectful and useless customer service. It was a big mistake doing business with these fraudsters.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible product

I ordered a pair of cab corners for a 1949 Chevy 3100. They don’t even come close to fitting right. An absolute waste of money. I’ll never buy products from this company again.

November 17, 2025
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thank you for taking the time to share your feedback. We’re sorry to hear that you had issues with the cab corners you purchased.

After reviewing your account, we weren’t able to find any record of you reaching out to us regarding the fitment concerns. We absolutely want to help when something isn’t right, but we can only do so if we’re made aware of the issue.

If you’d like to move forward, we’d be happy to assist you with a return, replacement, or further troubleshooting. Please contact us directly at 800-562-8782.

Rated 1 out of 5 stars

They don't want to help you.

I inquired about obscure parts for a model vehicle they sell parts for, albeit a less common one. The response was a joke: they claimed they are “not licensed mechanics or technicians” and therefore couldn’t help locate part numbers or make suggestions based on their experience.

So what does that tell you? That the company has no experience with, or desire to assist, in their stated mission of “Keeping Generations on the Road.” No guidance, no forwarding to someone who actually handles legacy parts, just a generic dismissal.

It felt like the email was sent just before closing time to get it off their plate. For a parts supplier claiming to support older models, this is unacceptable. If you’re looking for actual help sourcing hard to find parts, don’t expect it here, they clearly don’t care.

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

Terrible Customer Service. I had to do their job for them. Shipping delays of over a week. Won't be buying anything else from them.

Nice try on the response. I had to send proof of the obvious reversal because CS can't do the job. Then, I was told the matter was cleared up and it still took a week to ship my order. I'm not holding my breath waiting for it to show up. Maybe less than a month this time? (11/6).

November 2, 2025
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thank you for your feedback.

Our records show that your account was temporarily placed on hold due to a chargeback notification related to a previous order. As part of our standard process, we required documentation confirming that the chargeback was not being pursued by your bank.

Once that documentation was received, your order was released and shipped accordingly.

We understand how delays can be frustrating and appreciate your patience while we worked to resolve the matter. Please let us know if you have any additional questions or need further assistance.

Rated 1 out of 5 stars

This used to be a good company

This used to be a good company. Now, they seem to play got ya games with timing of their discount promotions. Offer a veterans discount applies to little, if any, of their products. I'll use Real Truck for future purchases. Boo hiss on LMC Truck.

October 29, 2025
Unprompted review
Rated 4 out of 5 stars

Body parts don't fit.... etc

I agree with previous reviews that body panels and parts don't fit. I have purchased front fenders and both box side panels for my 84 squarebody. The front fender body lines don't even come close to matching original. Where the door post meets the fender the curve is at least 3/4" of an inch off on the passenger side and the line on the driver's side is almost opposite of what it should be. The fenders are the best fitting parts I have purchased. The box sides are worse. I bought the driver's side about a year ago. It sat around in the box until a couple of months ago when I finally got around to fixing the box. The passenger bedside was purchased a month or two ago. So, I started with light sanding and to repair a couple of of small dings in the panels. Not a huge deal as it was minor and easy to fix. I sprayed a couple of coats of epoxy primer and went to attach them to the box. Initially, the drivers side didn't fit the floor and some holes needed to be enlarged. Got it bolted on and went to the other side. It bolted on OK except for the wheel we'll holes needed to be enlarged. Tried to install the tail lights and they wouldn’t seat in the holes. Ended up bending and reshaping the inner housing on the passenger side and had to cut out parts of the housing on the drivers side. They still don't fit well but are workable. When I tried to fit my tailgate the real trouble started. Drivers side had a gap of 3/4" at the top and rubbed at the bottom. I have removed the panel twice and enlarged bolt holes and I made a little progress but not much. Also, when the tailgate is closed and seated against the box without the rubber stops on it the tailgate sticks out about 3/16" from the box side. It also sits to low where it attaches to the floor. The tailgate sits higher than the bedside. Not enough room to make those holes any larger Conclusion... the box side is to short and it can't be manipulated any further. I have had most of the same issues others have had. Slow shipping, wrong quantities, wrong part altogether. Those were not deal breakers but the body parts problem seals the deal. I'm not sure what I can do now besides warn others. Buyer beware!

Update;
One day after this review I received a call from Michael at LMC truck. He asked a few questions and offered to send me a replacement driver's side bed panel. They had switched suppliers since my order and thought the new panel might work better for me He asked me to send some pictures of the issues I had. I did send the pictures but I was a little slow and the new bedside arrived before I even sent the pictures. The replacement panel fits much better. I still had to make some of the bolt holes larger , especially around the wheel wells. That being said, the problems I encountered with the new bedside were fairly easy to overcome and I am much happier with the replacement. Honestly, I don't know of many auto parts companies who would provide this kind of customer service. I should add that most of the interactions I have had with LMC customer service have been good, Don't ask any technical questions and you'll be good. Most of the online suppliers you can't even talk to a live person. You get a single email basically saying sorry, you're SOL. I'm raising the rating for LMC to a 4 because this was a big deal for me but the other issues, especially the slow shipping, persist.

October 5, 2025
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the challenges you've experienced with your restoration project. What you’ve described is certainly not the experience we strive to provide.

We do want to note that we were not contacted regarding any of these fitment concerns at the time the parts were received or installed. Because of that, we were not given the opportunity to assist with troubleshooting, offer replacement options, or work toward a resolution. We stand behind our products and have a dedicated team available to help with any issues, but we can only help when we are made aware that something isn’t right.

While aftermarket panels may sometimes require adjustments during installation, excessive modifications should never be the norm. We would like to review your specific order and work with you to see what can be done at this point.

Please reach out to us directly at customercare@longmotor.net or 800-562-8782 with your order number.

We truly value your business and would appreciate the opportunity to make this right.

Rated 1 out of 5 stars

I know I accepted it when it shipped

I know I accepted it when it shipped. I do not have time to open every box that comes in to check for damage. I buy from LMC truck because they actually pack very well. Usually I get a pristine piece of door or fender.
Long story short I finally opened up my passenger side door for my 97 Chevy Silverado could not believe that I’m looking at a door with damage one dent and ripples near the front hinge CIRCLED with WHITE MARKER !!! You actually boxed up a door that you marked damaged? Never in my life have I seen that before and never will I get another door or fender from LMC! We’ll see if they do anything about how long it took me to open it. Point is I trusted you

October 20, 2025
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thank you for bringing this to our attention. We’re sorry to hear that the part you received was damaged. Our team has already been in touch and arranged for a replacement to be sent to you right away as soon as it comes back in stock (as discussed).

We truly appreciate the opportunity to make this right. If you ever experience any issues in the future, please feel free to contact us directly—we’re here to help and committed to ensuring you receive your parts in perfect condition.

Thank you again for your patience and for allowing us to resolve this for you.

Rated 1 out of 5 stars

Ordered set of bucket seats from LMC…

Ordered set of bucket seats from LMC and they charged my card immediately then sent email about order so I called only to be informed that in order to ship the seats they needed a copy of Drivers licenses, copy of credit card statement and other information. Now keep in mind they had already charged my card. I have never had any problems with any other business and I have purchased many large items. (Engines, rear ends, front ends, vintage air are just some of the list). This is one company I will stay clear of buying from in the future.

October 15, 2025
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thank you for taking the time to share your feedback. We understand your concern and apologize for any frustration this caused.

In certain cases, our system flags orders for additional verification as part of our fraud prevention process. When this happens, we request documentation to confirm that the purchase was authorized. This step is designed to protect both our customers and LMC Truck from potential fraudulent activity.

We recognize that providing this information can be inconvenient, but it’s a security measure we take seriously to ensure your account and payment details remain safe. Your card was only authorized—not fully charged—and no funds were processed without proper verification.

We appreciate your understanding and hope you’ll consider shopping with us again in the future.

Rated 1 out of 5 stars

BAD CUSTOMER SERVICE

I called this morning and the lady i spoke with was very rude. I was trying to buy over $600.00 worth of parts and her customer service skills were terrible. I guess LMC has plenty of money. Ill take my money some where else.

September 15, 2025
Unprompted review
LMC Truck logo

Reply from LMC Truck

Clay, thank you for providing us with your feedback, we are sorry to hear about your experience with our agent as that is not our goal. We understand deadlines can be important to meet and we do our best to get orders out as quickly as possible however, packaging can take time to avoid anything happening during transit.

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