LMC Truck Reviews 

349
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced major issues with the delivery and order processing, noting severe shipping delays, lost packages, and very long waits for their refunds. Consumers also struggled with unhelpful customer service representatives who argued, failed to resolve problems, and could not provide accurate assistance with parts. Though some customers experienced problems, a small group of people were satisfied with their purchases and received undamaged items. Some reviewers were happy with specific components, mentioning great fit and timely deliveries for their restored vehicles. However, others noted that several parts required significant modifications or did not fit correctly during installation.

What people talk about most

Product

Consumers find product experiences to be highly mixed and inconsistent. While reviewers appreciate the wide... See more

Order

Reviewers express widespread dissatisfaction and frustration with their order experiences. Consumers... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting rude responses and a... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement regarding parts and... See more

Delivery service

People report negative experiences with delivery service, highlighting prolonged shipping delays and slow... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered over $1200 in square body parts, cowl induction hood both front fenders, gas tank, tank straps and window seals last fall. They have two different qualities of front fender I ordered the bet... See more

Company replied

Rated 2 out of 5 stars

Quality of window felts seal kit should embarrass LMC. The contour isn't even close the clips which only have to align with slots not holes were not placed well. Not likely to order from LMC again.

Rated 2 out of 5 stars

I ordered parts for my truck. The page is not clear on what you need or not. I ended up ordering double the hardware needed. When asked for a return on the extra parts I was treated like a problem and... See more

Company replied

Rated 2 out of 5 stars

Bought a carpet for 1993 chevy s10. Came folded up in box. This was a molded carpet. It can not be folded. I had to trash it and bought one from another company. Their prices are high and shipping cos... See more

Company replied


Company details

  1. Truck Parts Supplier

Information provided by various external sources

Come to LMCTruck.com for all your truck parts and accessories needs. We carry truck parts for Chevy, GMC, Ford, Dodge trucks and more!


Contact info

1.8

Poor

TrustScore 2 out of 5

349 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 24 hours

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1.8

All reviews

(349)

62 reviews in the last 12 months

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Rated 2 out of 5 stars

I ordered over $1200 in square body…

I ordered over $1200 in square body parts, cowl induction hood both front fenders, gas tank, tank straps and window seals last fall. They have two different qualities of front fender I ordered the better. I had to modify both to have the side maker lights to be even close to fitting. The inner fender on the right side was welded incorrectly giving a huge hood gap on the right side. The angle at the top of the left fender meeting the door post was was way off. What does the lesser quality look like? They have gone to crap. How do you add pictures here?

September 30, 2024
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thank you for reaching out and sharing your experience. We appreciate your business and the time you took to provide this feedback.

We understand your concerns regarding the fitment issues you experienced with the parts you ordered. We’re sorry to hear about the challenges with the fenders and the inner fender alignment. This is not the experience we want our customers to have.

As we mentioned during our call, if we’re not made aware of an issue, we’re unable to address it, so we truly appreciate you bringing this to our attention now. Moving forward, please don’t hesitate to contact us right away if something isn’t right—we want to make it right as quickly as possible.

Rated 1 out of 5 stars

Slow shipping/ poor customer service

First order cheap window handle didn't fit. Contacted them and they said ( after I had to supply them with pictures) they would send me another. They never sent one. Second order window seals. The catalog showed the seals. I received them and two were missing. After going back and forth and a few weeks I finally got them. Third ( and probably last) order has not been shipped yet. 3 to 5 buisness days to ship some lenses and trim? Snarky reply from customer service. When I order with summit I get it in a few days. I ordered last Friday morning, it is now Wednesday and it shows no sign of shipping. I will buy the low quality cheap Chinese junk from a different company next time.
Update: I have heard nothing from lmc. I received the order, I ordered grill trim for a 1968 c10. These are flimsy crap, the clips are worse. Parts not so cheap in price but poor in quality.

August 21, 2025
Unprompted review
LMC Truck logo

Reply from LMC Truck

Keith, thanks for sharing you’re experience and allowing us to make it right.

Rated 5 out of 5 stars

This is the third time I have purchased…

This is the third time I have purchased from LMC,and got what I was looking for.All seems to be good,received everything undamaged within the time they quoted. I will definitely order from them again. I live in Canada where parts are very hard to find.

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

The online payment

The online payment, zonos automatically makes purchase on its own and charged my card. And as per usual half the parts were useless to me. And there’s no point in shipping it back because that would cost more money. Tried to cancel order. Didn’t work. Clown show!!

Quite the scam they have going these days. Don’t order online.

Call to place orders.

Even then they manage to send the wrong parts.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Lmc has all the parts I need to restore…

Lmc has all the parts I need to restore my project vehicle. Parts are so affordable with great ship]shipping costs. Parts are reliable and built great. Sales has been great taking my orders. Parts usually show up at my place under 4 days which is awesome. I will continue my business with lmc and will definitely recommend them to my friends, family and others. I love LMC

July 24, 2025
Unprompted review
LMC Truck logo

Reply from LMC Truck

Awesome to hear! We’re really glad LMC has been able to help with your project and that the parts, pricing, and shipping have all hit the mark. We appreciate you sticking with us and spreading the word to friends and family. We're excited to be part of the journey!

Rated 1 out of 5 stars

Very disappointed

I recently ordered some chrome windshield trim for a 51 Chevy 3100, not alot of money but still expected it to arrive undamaged. The parts were so poorly packaged in a two piece box that slid together, no padding or anything and not even secured together, the trim was bent. I have done business with them in the past with no issues, but this was just over the top bad business. What has happened to this company to have sunk to this level of incompentence. I don't think I will risk my hard earned money with them again. It's a shame.

July 21, 2025
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thank you for your feedback regarding your recent order. We’re sorry to hear that the parts arrived damaged. However, after reviewing your order history, we don’t show that you ever contacted us to report the issue.

Had we been made aware, we would have gladly looked into the matter and worked toward a resolution—whether through a replacement, refund, or return. We stand behind our products and want to make things right when given the opportunity. Our contact information is customercare@longmotor.net or 800-562-8782.

Rated 1 out of 5 stars

I ordered a fuel sending unit on June…

I ordered a fuel sending unit on June 30 it is July 12 no part yet. $28.75 to ship a package that weighs a little over a pound. Said it would be delivered today Saturday ? Tracking it and it has not moved in a few days? Pretty bad service.

July 12, 2025
Unprompted review
Rated 1 out of 5 stars

Charged $15.00 to send a small part to…

Charged $15.00 to send a small part to AK. Said it would ship Fed Ex! The put in the US Mail on the 6/25/25 & it won’t be Delivered until 7/11/25!! What a scam! Dennis Carpenter used to be good but they have gone down hill also

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

I ordered flares for c 10 snd when i got them it was a box n of n hard rubber.
No brackets for installation only small screws with only s 1/2 inch shoulder for the screws. Sorry piece pf crap. I was charged $18 for delivery and they wouldn’t send me s prepaid return and then it cost me $21 to return.

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

My husband has ordered from this company for years. The last order he received the part did not fit. He called them and they informed him they would split half the cost. Several days later the email to for the QR code still had not come in. He called again and was informed that it would be sent to him in a couple more days. Today a person from the company called him and said we are not paying for half of it. You can pay the whole thing. I don't like businesses that do not follow through with what they say. He called them back and informed them he will not be doing business with them again. It's too bad because honestly, they weren't willing to pay $25 and will end up losing hundreds and thousands. Anyhow, the customer service is horrible. Do not believe what they say.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Changing My Mind

I gave a bad review recently on a bad part I had received from them. I received a call from their customer service and they have shipped a new part to me. If the new part is fine, I will have to raise their rating to a 5 stars. They replaced the part and I have received it. Thank you for the great service!

June 7, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Service

They sent the wrong defective not to spec product but wanted me to pay to return it. The agent was very rude and pay no attention to my request.

Beware buying anything from this company.

Today I got a nice email from the company and a refund. Much better service than yesterday. This is appreciated.

June 9, 2025
Unprompted review
LMC Truck logo

Reply from LMC Truck

Thank you for reaching out. We're very sorry to hear about the experience you had with your order and interaction with our team — that’s certainly not the service we strive to provide.

We’ve left you a voicemail and also sent an email to let you know that we’re issuing a refund for the two parts in question, as well as the two $20 oversize fees. You will see this refund reflected on your original form of payment shortly.

We truly appreciate your patience and the opportunity to make this right. If you have any further questions or concerns, please don’t hesitate to reach out.

Rated 1 out of 5 stars

BBB has no idea…

I have spent more than enough time trying to return a defective part. (A steering idler arm with a threaded shaft that spins in its socket and therefore the nut cannot be tightened.) I keep getting requests for photos, they don't understand the issue, etc., waiting for the "Quality Control Team" to review the issue. But you know what? Their Better Business Bureau rating is A+!

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

Part never arrived

Part never arrived, refuse refund,no way to know if the part will ever arrive it's went from KC to Indiana where I am, and is now circling FL. Time matters in auto repair and LMC seems to not care about customer satisfaction, or how much it costs by being irresponsible to said customers. Sad as they were once a good parts company. This is my last time trying to use them for anything.

May 2, 2025
Unprompted review
Rated 3 out of 5 stars

Not the greatest experience

I bought some front bumper brackets for 1998 Chevy trick. LMC website claims they are OEM spec. They are not. LMC is simply reselling cheap knockoff products. I haven't had the brackets 24 hours since delivery. I tried to initiate a return with LMC and was told "we have no complaints on this item from anyone else". I was then told that I would have to pay for return shipping. If this was noted before the time of purchase I would have never purchased from LMC. This company is terrible to deal with. Read other reviews before dealing with them. I'll just take the hit, but I will never deal with LMC again. These guys are crooks. The CSR rep did everything she possibly could to try and convince me this was an isolated problem. In reading others reviews, it clearly is not, in my opinion.

Update - I was contacted the same day of leaving my review by a customer service manager from LMC. The way she handled my issue is the way it should have been handled at the initial call. I have moved my review from 1 to 3 stars because of the resolution that was reached on this matter.

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

Bought square body fenders and doors

Bought square body fenders and doors, left side I managed to MAKE WORK, right side door is made wrong,I have to trim 1/4 inch from the top curve to make it close, fender will not align because where the lower inside bolt goes the fender can not be moved up to align body crease because fender is made 3/4 inch too short,, sent in pictures to them,, waiting to hear back from them,, going on. 2 weeks now, body panels are junk

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Order a set of bumper brackets from…

Order a set of bumper brackets from these company inspite of the negative reviews and I got exactly what i deserved! Shipping was pretty fast as it was the ONLY plus with this order.. I got the parts and straight out the door i noticed that area where the bolts were to mount were horribly tacked Welded and the bracket seemed identical and were marked LH and RH after installing and trying to mount the bumper I realized as suspected that the parts were indeed identical and the tack welded did break off! I reached out to customer service and was told to take a picture and email to the Quality department and they would reach out to me with solution within 48 hrs it has now been 4 days and still do response or resolution! Parts suck and so do does the customer service save yourself the trouble and try to go to a scrap yard or well known and reputable company

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

poor customer service

tried to call and get some help for our account info and i was told i needed the owner to call very poor service and acted like they didnt need our buisness

April 17, 2025
Unprompted review

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