Loadedwaters Reviews 

I ordered 1 time and was set up on a subscription. I cancelled the subscription, and was billed again. I did receive their product but it was not what I ordered. Said they were out of the one i ordered.Just want to say call your bank and have them blocked from withdrawing from you account. Yes it can be done. Jassica is not helpful at all. This company is a big SCAM.

I really enjoy being able to switch between caffeinated and caffeine free options. Both taste goodand my subscription makes it easy to keep them available every month for work mornings or late afternoons when I want something flavored.

There is no giant container on my counter and no scoop to wash. The sticks taste greatand subscription makes them more convenient than drink powders I used.

What I ordered
1 Hydro Vibes
1 Ocean Sides
1 Firefly Island
1 Aqua
What I received
1 Backyard Creek
1 Hydro Vibes
2 Ocean Side.
I really wanted to like this product but I havent been able to try it yet. I have been waiting to open the product until I got word on how to resolve the issue. I have been emailing them for a week now with no response on how to handle the discrepancy between what products I ordered and what I actually received. I gave them a week to respond and when I didn't hear anything I then went to my bank to dispute the transaction. Makes me sad because as I said I wanted to like the product but the customer service left a bad taste in my mouth before I got a chance to try the product.

I would also give DOUBLE NEGATIVE stars. The worst company to ever try from. DO NOT RISK YOUR PEACE OF MIND on this piece of trash company. Customer service completely SUCKS. You can uncheck the subscribe button as many times as your fingers will allow, type as many cancellation emails as your fingers can type or attempt to call the "no longer in service" number to cancel via a real person that does not exist, as your heart desires and they will STILL charge your card over and over!!!

If I could give them a negative # I would. Ordered 1 time, made sure I unchecked the subscription box they hid at the bottom. Took a screenshot of the order. I do this with all online orders with companies I haven't dealt with before. I got 6 flavors I DIDN'T order. Reached out, they said they would forward it to the correct dept. . Next thing I know they charged me again and sent the same wrong order. I called their customer # and surprise surprise-it's disconnected. Through emails they offered me 25% refund. Do NOT order from them. It's a scam.

They did not send me the item I ordered. When I questioned them, I was told they were out of the one I wanted so they sent something else.
I have been trying to get a refund and just get a run around.
All contact has been through email and it takes about a week for them to respond.

Do yourself a favor, DO NOT order from this shop. Has not answered any emails, sent the wrong items in the order. There delivery method gives you no updates or even details. 90 day money back ya right! I should never ordered from them. Thinking I tried the same thing for less $, was a big mistake! You get what you pay for, this place proved that!

Not only did this product come from China, which I will not even put in my body because who knows what it’s made with. They will not return any of my emails as I got three different flavors from what I actually ordered. And I’m pretty sure that they signed me up with a subscription because my bank account is showing this is a subscription bill. I did not sign up for a subscription. I have emailed about. I can’t even tell you how many times I’ve gotten no responses . RUN!!!! do not order from this company.!

Update: as you can see below, they responded with no contact information. The only email on the site is to a person named "JAssica" who never reponds. I had to cancel my credit card. Original review: This company has not returned any emails. It does not come from the U.S as advertised. I have yet to hear anything about my order aside from a China 17 track which gives no information. additionally, they charged a subscription fee of 24.95 a month which was NEVER approved.

I ordered 1 of each flavor. I ended up with only 2 different flavors. Very disappointed. I wanted to like it!

I ordered 2 packs, and received two entirely different flavors that what I ordered. Their website says 100% guaranteed, so I emailed the company for a refund or replacement of product and they offered 5% refund. I emailed them back and they offered 10%, I emailed them back and forth and they got up to 90% refund then quit responding. I believe I was emailing a bot because none of my questions were ever answered and all responses were the same every time. I never did receive a refund or replacement.

CAN'T CONTACT OR CANCEL ANY SHIPMENTS. 2 ORDERS PLACED WITHOUT CONSENT. Order #4610.

Tast great, I orderd back in Aug and it worth every single penny.

This company sucks in shipping, customer service and taste. DO NOT BUY!!! You also have to fight them to cancel the subscription you didn’t know you automatically got signed up for. I told them that I didn’t want to get any other shipments from them and within 2 days I had another charge on my bank account and now they will not refund my money. Run from this shady company!

I bought 3 flavors, when they arrived, 2 of those 3 were incorrect with one of the incorrect ones being one I’m allergic to(backyard creek) I contacted them, after 2 weeks they had gone back and forth with me multiple times, but did nothing to fix the issue. I even sent them their own 90 day guarantee screen shot from multiple places in their website, they refused to refund. I was going to have my bank reverse the charge but then I got a notice that something had shipped again. Upon arrival, they had resent the same wrong flavors, with the one I was allergic to again. Upon looking at my bank account I realized that they had charged me for a subscription without my knowledge. I contacted them again. They offered a 10% refund for orders that were 66% wrong. I said no, they offered a 30% refund, I said no. They said “final offer 50% refund” I sent back a screenshot of their guarantee and explained I’d need to contact ftc and bbb they said they’d refund it. I got back one of the 2 charges. This is literally after 45 days and 20-ish emails. Horrible customer service. Do NOT buy.

I placed an order on May 2, 2026 and STILL have not received it… I have sent NUMEROUS emails to a “Jassica”who responds the same way every time apologizing and and saying the “revenant” team is looking into it but can’t refund my money because the order is stuck in limbo (which is bullcrap) It is now September 13 2026 and nothing has been resolved… Obviously something is wrong if you don’t get your order in over 4 months and this is no way to take care of customers especially if you want returning ones….this company gladly takes your money but doesn’t fulfill your order or take care of its customers..

My order 2369 was the wrong flavors. I contacted them when I opened it. I sent pictures of my product and the package it shipped in. I was told they would review my issue and get back with me within 2 days. I have followed up with them repeatedly and no resolution was offered. They just say the proper department will get back with me. It's been a month, considerably longer than 2 days. Stick with loaded teas. This place has awful customer service!

Update! I forgot to cancel the subscription in time and this order 3485 is wrong too!! Are you Freaking kidding me? Apparently wrong is how they do things!!

I had fully intended to come back and update that this was resolved. However, after canceling future orders and being told they would make sure, I received another charge! I did receive the refund for the original error but they keep coming.

I Have a string of e-mails requesting to Cancel my subscription. First it was can we pause it , then I said just cancel it, Ok we will request the cancellation , they just Refuse basically, so now I will have to go to the bank show the long stream of e-mails,and ask them what to do usually cancelling subscriptions is a fairly quick process RIDICULOUS
Since I posted this Review I was personally taken care of , and my subscription WAS cancelled, so I am adding this to my review to be fair
I spoke to the company through an email exchange and my problem was solved for my satisfaction.
I feel confident that whomever has this problem in the future it will be resolved quickly as they are aware of the problem and corrected it in a personal manner

If I could leave a review with no stars, that is the score I would award.
Each inquiry want to know where my order was was met with the general, sorry for the delay, your order is on the way to yiu, we appreiciate your patience. I ordered beginning of May 2026, it is now end of August beginning of September 2026. Still they are sorry about the delay and assure me it is on it's way. I do not believe them.
Save your money, save your frustration, save your time and order from LOADED TEA instead. Each order from the Loaded Tea has arrived in a timely manner, has all items ordered are in the package and is neatly packaged.
EDIT: September 4, 2026
I copied and pasted the address in the company reply. The email bounced, no deliverable address. Am I surprised? Not any more. So I stand on my initial review. Save your frustration on all points, and order from LOADED TEAS. The product delivers on time, the product works, the flavors are great and are new flavor drops, coupon codes and great sales!