LockSub Reviews 549

Marian was really quick efficient and friendly thank you for a great job

Locked out of front door
Marian arrived promptly and opened our front door within just a few minutes. He was very polite, friendly and informative. We wouldn’t hesitate to recommend him. Thank you

Arrived punctually, Marian repaired garage handle without have to buy a new one, highly skilled & efficient intelligent worker. I was a bit dismayed at the price of the job for an hour’s work, top-end of locksmith rates, but he was invaluable in discovering the garage locking system was misaligned and he then went about fixing it ! Well done Marian !

The lock on my kitchen door jammed and I couldn't lock it. Called Locksub, and was dealt with efficiently. Within seconds of the call I received an email to say that Andy would be in touch with an ETA. Andy rang a minute later and was at my house in 20 minutes. Diagnosed and fixed the problem with the door and serviced it. As this hadn't taken up an hour's callout, he asked if there were any other problems with doors. He then proceeded to adjust and service my garden door. Throughout he was giving hints and tips on how to keep the doors in good fettle. A very pleasant and helpful operative. Thank you Andy 😊

When pottering around In my garden I popped back into the house but when closing the door behind me it wouldn't close, the latch was jammed. There is a well known locksmith in my area which was my first choice, but to my surprise he wouldn't come out that day, which was obviously of no use to me.
After a quick Google search I came across LockSub and decided to give them a call.
The Lady I spoke was sympathetic and polite, she informed me there was a locksmith in the area and that he would contact me shortly.
Within 5 minutes I was contacted by Marian who informed me he would be with me within 20 minutes and sure enough he was.
Marian quickly diagnosed an issue with the gearing within the door lock mechanism and assured me he would rectify the issue in no time.
Marian stripped the mechanism and showed me the defective parts, he explained in full the costs involved and me great advice in how best to avoid the situation reoccurring.
I thoroughly recommend LockSub as I could not fault the service I received from both LockSub and Marian the friendly Locksmith.

Marian arrived on time as estimated and carried out the work efficiently. Professional and polite. Thank you!

From first ringing Locksub, to the lock being changed by George two hours later, I was impressed by their courtesy and professionalism. I would definitely recommend Locksub.

Excellent and speedy service. Professional young man. I would definitely use again.

Marian quickly solved our lock problem, was polite and helpful, would highly recommend.

Marion Arrived very quickly, and carried out the work efficiently and promptly. He also carried out further works on our locks after educating us about the different types and security they offer. Definitely recommend!

Answered my inquiry really fast, engineer arrived on time and was very courteous and professional, completed the job quickly and cleanly.

Richard came within 15 minutes very friendly and honest . Thank you again. Xxx

Adam C came to replace door mechanism today. Very professional, polite and took time to explain things. Very pleased with workmanship, would use Adam again

Absolutely amazing service from Adam - above and beyond what I asked for. I now feel safe and secure. I will definitely refer and recommend. Thank you so much.

Thomas was punctual and did a good job. It was a bit more expensive than I would have liked but Thomas had to leave the job to get parts from over twenty miles away. Thanks Thomas.

Great service .Explains fully all the job. Got to us 25 mins after calling. Would recommend this company. Reasonable charges.

Contacted company and was quoted £59 for call out and £20 if replacement lock was required. Locksmith did not have correct tools with him, had to leave site, returning hours later to complete job. Door was left damaged and with wood shavings mess on floor. Locksmith did not give any indication that job would cost more than quote but then demanded payment of £358 before he would leave.

Polite and quick work from professionals.
I could only recommend Marian's great work.

Quick, professional and you pay by touch on a machine at the end!! Perfect!

Really impressed with their service. Marian kept us informed of his eta and what needed to be done. Really helpful.
Would recommend.