Loft Ins Space Limited Reviews 182

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, noting the efficiency and professionalism from the initial inquiry to the completed work. Many people highlight the staff's professionalism, courtesy, and hard work, emphasizing their tidiness and commitment to leaving no mess behind. Reviewers frequently mention the team's ability to complete jobs quickly and efficiently, often exceeding expectations. The clear communication, helpful advice, and overall positive attitude of the staff are also recurrent themes, contributing to a highly satisfactory experience for consumers.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole process was very efficient and quick, from Michael coming out to quote to Carl and Scott installing the hatch and ladder only a couple of days later. Very professional, immediately protecte... See more

Rated 5 out of 5 stars

The team from Lofts in Space were excellent throughout. Michael came to the house to explain both the options and the process. The fitting team were faultless in terms of preparing and ensuring there... See more

Rated 5 out of 5 stars

We had a loft ladder installed and the process was really good from start to finish. I sought three quotes on the work and while it wasn't the cheapest of all of the quotes, it wasn't the most exp... See more

Rated 5 out of 5 stars

Exceptional service from start to finish. I had quotes from various other companies and did much research, I decided to proceed with Loft-Ins Space due to their non pushy, honest/genuine advice and af... See more


Company details

  1. Contractor

Written by the company

We are South Wales leading home improvements company delivering loft boarding solutions to every type of home. What are Loft Boarding Benefits? 1. Better Energy Efficiency 2. Maximise Storage Space 3. Increase Home Value 4. Loft Conversion Ready Flooring Why Choose Loft Ins Space? 1. Lifetime Guarantee 2. 1 Day Average Lead Time 3. Electrical Services Available Energy Efficiency Protection When loft insulation is compressed, it loses its thermal qualities. This is why our Award Winning Systems not only protect your homes We pride ourselves on delivering top quality services to our local communities. We have built strong relationships with our customers and continue to grow our business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

182 reviews

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Rated 5 out of 5 stars

Exceptional service from start to finish - Attic space boarded, new hatch an ladder installation.

Exceptional service from start to finish! Excellent first meeting with thorough and comprehensive explanations of the service and possible options. No pressure to commit, very balanced, experienced and supportive advice. I felt very comfortable that I would be recieving a first class service and the team didn't disappoint! The work was carried out efficiently, expertly and cleanly. I was left with a beautifully boarded, functional, safe and bright atic space with no trace of mess left behind. An incredibly professional job carried out by a great team! Thank you very much/diolch yn fawr! I would highly recommend Loft Ins Space and will definitely go back to them if we decided to have any further work completed.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

Excellent, thoroughly professional service right from the initial survey to the completed work. Michael talked us through the various options and was proactive in finding useful solutions for our property. Scott and the installation team were very hard working and always polite and friendly. I would definitively recommend to anyone thinking of turning your loft space into a fantastic upgrade to your home.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Loft Boarding & Truss Storage Team

🌟🌟🌟🌟🌟 Exceptional Loft Boarding & Truss Storage – A Flawless Experience with Lofts Ins Space Ltd

We recently had loft boarding and truss storage installed by Lofts Ins Space Ltd, and the entire experience was nothing short of outstanding.

From our first contact with Michael, the owner, we knew we were in the best hands. He was incredibly knowledgeable, transparent, and kind—answering all our questions with patience and clarity. His professionalism and genuine care for the project set the tone for everything that followed.

The work itself was carried out by Scott and Carl, and we honestly can't praise them enough. Working on two of the hottest days of the year, a Sauna would have felt cooler!
With my preferring a wood ladder, Scott went out of his way to ensure that they could safely install and went and brought back a slightly slimmer (mm) not that you can notice, that ticked all the boxes. Nothing was too much trouble. Their craftsmanship was exceptional—everything was installed with precision, care, and attention to detail. They worked quickly, efficiently, and with the utmost respect for our home. It’s rare to see such a perfect balance of technical skill and warm, friendly service.

Beyond the technical excellence, what really stood out was the ethics and attitude of the entire team. They were courteous, punctual, tidy, and an absolute pleasure to have around. There was a clear sense of pride in their work and a commitment to doing things properly.

Thanks to Lofts Ins Space Ltd, we now have a beautifully finished loft space and a reliable, safe storage solution that’s transformed our home. We’re genuinely thrilled with the results.

If you're looking for impeccable workmanship, honest advice, and lovely people, look no further. Michael, Scott, Carl and all are a dream team.

100% recommend – a five-star service in every way.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, courteous and clean

The team from Lofts in Space were excellent throughout. Michael came to the house to explain both the options and the process. The fitting team were faultless in terms of preparing and ensuring there would be no mess, communicating what they were doing throughout the day, showing what they had done and then clearing away. They left zero mess and could not have been more courteous.
I would 100% recommend Lofts Ins Space every time.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Loft storage

Fantastic communication, flexible with dates, really professional company that finished the job to a high standard. Made a massive difference to our loft. Thanks

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Quality!

I recently had an installation done, and I couldn't be more pleased with the whole experience. Getting the quote was incredibly easy and transparent, with all costs laid out up front, which I really appreciated.

On the day of installation, the team arrived on time and took the time to explain exactly what they would be doing. The quality of their work surpassed my expectations – it was better than I could have imagined. Additionally, the installation team was polite and accommodating throughout the process.

I would have no hesitation in recommending their services to friends and family. They did a great job, and it was well worth it! Thank you for a fantastic experience!

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional in every way!

We are beyond impressed with LoftInsSpace and would recommend to anybody. We have recently downsized considerably, losing a garage and a home office and were looking for a storage solution. We can now use the loft every day, it is as easy as popping out to the garage.

The service was second to none. Michael was exceptionally polite, helpful and accomodating. He arrived on time and made many helpful suggestions about the space. He was able to show us an extensive catalogue of past work to model examples of suggested work. We recieved a quote during the initial visit and were shocked at the value for money. Michael was transparent about the price breakdown and detailed it all for us to consider over the next couple of days. There was absolutely no pressure to purchase. On the contrary, Mike insisted that we think it over before committing. He expected no money before the work was completed and insisted on complete customer satisfaction before sending the invoice. On the day of installation, we were so impressed with Mike's team. They were friendly, clean and tidy and we hardly knew they were here. Their craftsmanship was exceptional and the loft looks absolutely amazing. The quality is evident and it feels solid underfoot. Mike called to check in regularly before and after the work was completed and we felt really taken care of. I rarely write reviews but Mike and the team absolutely deserve recognition for their truly exceptional service and product quality. We have had many trades people in over the years and none have come close. Thank you so much to Mike and the team, if we move house we will have you back immediately to do the next loft!

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from Lofts Ins Space…

I’m so impressed with Lofts Ins Space ltd, from my initial contact via the website to having my loft boarded, it was a smooth and easy process.
The installers Adam and Elliot were a fab team. Adam explained the process and order of work, he was confident and knew what he was doing.
I am so pleased with standard of the installation, and the increase in my loft storage is wonderful. The flooring feels safe and sturdy and I can now organise the storage space in my loft

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, would recommend to anyone

We had Michael visit for a free quote. He was extremely knowledgeable and discussed a few different options for our dreadful loft. He explained thoroughly what options we have and he didn't push us to spend more for the sake of it. He gave his honest opinion of boarding the main area first and then gave us ideas on how we can expand our storage further down the line when we're ready.
No deposits, no faff, we had an appointment booked and had excellent communication all the way through the process.

We had Scott and Carl carry out the work. They were exceptional and extremely friendly. They protected our stairs and carpet during the install. It was all done in remarkable time as they boarded, insulated, installed a new hatch and ladder, installed vents and installed a ladder in one day. We had a new hatch installed for easier access into the loft and their patching of the old hatch was very clean which means a little filler and paint means it'll look perfect.

We're extremely pleased with the work and will suggest them to anyone looking for any work done in their loft. Thanks again guys!

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing work, great professionals

Thank you Michael and team you all did an amazing job.

After an initial inspection, they set out a plan and explained everything in detail. My loft was finished in a day from start to finish.

I highly recommend Loft Ins Space.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Experienced Workers

Arrived promptly on time. Did an excellent job, were very clean, tidy and professional.
I was happy to have them in my house and would recommend them 100%.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Quick, very professional and did a great job of cleaning up afterwards. By far the most polite contractors I have ever had work done by. They even sorted all my boxes onto the new shelves for me. Would definitely recommend them.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service!

Couldn't be happier with the work completed by Loft Ins Space! I had a negative experience with another firm (Just Lofts) who were rude and threatening so was worried that all companies would be like that. However, Michael was the complete opposite and immediately put me at ease.

Michael was professional and thorough. He met with me to measure the attic and determine what I wanted. Then he explained our options in detail before making a bespoke option that suited our needs so that we had the best of both. At no point did Michael try to upsell us anything we didn't need which I really respected.

We received emails and text messages reminding us of the day we had been booked in for the work to be carried out which was really helpful. We even had a calendar invite which was a nice touch!

On the day, a team of four workers were sent to ensure that the work was completed quickly. They arrived promptly and laid coverings on the floor to ensure that everything was protected. They even made sure to keep the door shut so that or cats were safe! On the whole couldn't fault this team. They went above and beyond to do a brilliant job and cleaned up so well after themselves that you wouldn't even know they had been!

I would not hesitate to recommend this company to anyone who is looking to get work done in their attic. Absolute pleasure to deal with from start to end 🌟 🌟 🌟 🌟 🌟

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

After Sales Service

I needed to ask Loft In Space to return to look at the fixings of my loft hatch. I messaged them on Sunday and it was completed Tuesday afternoon. The service, care and professionalism is second to none. Thank you so much.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent job

Excellent. Michael gave us a very clear and helpful quotation. They were able to undertake the work within a short time scale. Scott and his team cleared a filthy loft of all the old insulation and installed new insulation, a loft floor, and new loft ladder all within a day. Lovely chaps and very pleased with the job.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Couldn't be happier with the finished results, amazing job all around. Michael (the owner) came to do the survey himself, and rather than trying to upsell us, offered insightful comments about what would actually be needed, resulting in the job costing less while also providing what we needed. Also gave us a discount for being NHS workers too, so that was very much appreciated. The team that did the install were all professional and clearly knew their trade well. Was done in a much quicker time that I expected too.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality and service

Really pleased with the service and quality from Loft Ins Space.

Noticed they were doing some work locally and thought I’d try them for a quote as well as the usual national suspects when I was considering boarding the loft.

In the past I’ve boarded my own loft and whilst that is an option, the quality would be nowhere near what Scott and Carl from Loft Ins Space did. From Michael visiting for the initial quote there was never any pressure. He was able to fine tune the quote and installation to match what we needed and didn’t oversell extra storage that we wouldn’t use.

Work was carried out in around half a day and given we’ve just bought a new house with new carpets etc, I can’t rate Scott and Carl highly enough for the cleanliness and attention to detail.

We had a new loft hatch and ladder fitted, two lights and then a service area for safety and raised boarding. Joins are all neat and it looks really good. Almost a shame to fill it with all our “stuff”.

Thanks for the professional and quality service.

August 21, 2024
Unprompted review

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