Unethical. They don't warn when your subscription renewal is due. I wanted to cancel, the only way was to phone. I phoned and the line was dead. In frustration I tried sending a message to Sales,... See more
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Average provider and when you try and get out even though you pay a early termination fee, they still bill you. Takes forever to talk to someone and they just bounce you around. Avoid
The remote link from any computer or phone allows me to monitor my weather station, cameras, and even my freezer two hundred miles away. It’s almost like having someone there. It also lets me know if... See more
We were long time customers for Logmein and it worked great. We were able to remote into computers instead of driving 45 minutes to trouble shoot issues. However, our business closed 6 months ago,... See more
Company details
About LogMeIn
Written by the company
About LogMeIn
LogMeIn delivers the reliability and visibility modern IT teams demand, drawing on over two decades of expertise, more than five billion remote sessions, and an industry-leading 99.9% uptime. LogMeIn’s products are built for organizations of all sizes, with advanced endpoint management and remote support platforms. By consolidating IT functions into a unified solution, LogMeIn simplifies IT operations while seamlessly integrating with leading platforms, such as ServiceNow, Microsoft Teams, and more, so IT can stay agile and effective in even the most complex environments.
Our core solutions, LogMeIn Resolve and LogMeIn Rescue, are purpose-built to proactively empower IT & MSPs to minimize risk and enhance user experiences, with always-on visibility, practical AI, and zero trust security across every endpoint and workflow.
With a global presence supporting organizations of all sizes and industries, LogMeIn provides VIP-level customer success and dedicated in-house 24×7 support to ensure your critical operations are backed by real people and real expertise when failure is not an option. For more information about our solutions and how LogMeIn can help your IT team excel, visit www.logmein.com.
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Contact info
United States
- www.logmein.com
2.3
Poor
243 reviews
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Transmission is very slow but the…
Transmission is very slow but the service itself is very expensive. We are considering to terminate our usage of logmein.
August 22, 2024
Reply from LogMeIn
Hi there - sorry to hear about the speed issue. We'd encourage you to submit a ticket at https://support.logmeininc.com/pro/contact with more information so we can try to help however we can. We hope to hear more from you soon!
LMI works and has worked for years
LMI works and has worked for years. I service two remote seasonal offices and over 1200 clients during the off season using Log Me In. As long as the remote computers remain powered I work as if I were present in that office.
October 7, 2024
Great software to remote login
Great software to remote login. Fast, too!
Only downside is the cost! It’s so expensive!
October 7, 2024
never have a problem with logmein
never have a problem with logmein. have used this service for many many years and highly recommend
October 4, 2024
Remote Alaska Villages Benefited from LogMeIn…
We support a prepay electric metering systems in 40 remote Alaska villages. LogMeIn worked evern with slow internet service & has been very useful in our providing training & technical support to our customers.
October 7, 2024
Dependable & User Friendly
We do not ever seem to have any trouble logging in, using the software and logging out. One of the easiest software programs we have used. Thank you.
October 7, 2024
Almost imposible to find a telephone…
Almost imposible to find a telephone number on your web site, even with instructions.
October 7, 2024
JAS2024
I get what I need, no more no less at a reasonable price: remote desktop sharing and file transfer.
October 7, 2024
Best tech support and reliability.
I've been using Logmein Pro for many years and it has been and remains to be very reliable. I work remotely from many locations and Logmein allows me to do that 24/7. I love that I can logon at any time of day without having to have clients on the other end "let" me in with a code or such...and that I can print locally or remotely. I've only needed tech support 2 or 3 times and they are always just the best! Knowledgeable, kind, and go above and beyond to solve my issues.
September 20, 2024
Away from Office
While I am away from home on trips, I can still communicate with my desktop at work. This helps me keep up and stay on track with my business.
October 1, 2024
Ever since we switched to Microsoft…
Ever since we switched to Microsoft 365, I can not access my work computer through LogMein
August 9, 2024
I wanted to know if I could temporarily…
I wanted to know if I could temporarily disable logmein from the main station. Could not get an answer
October 7, 2024
The price is high for the value
The price is high for the value. There should also be better tiers for the number of machines under management.
GoTo is constantly introducing new features as modules you have to pay for rather than feature enhancements.
The Rescue product should be rolled into Central given the price.
October 7, 2024
Reliable & easy to use
Always works as expected, very reliable, easy to use and administer.
October 7, 2024
My problem was dealt with quickly and…
My problem was dealt with quickly and professionally.
September 26, 2024
Long time user
We have used LogMein for more than 8 years and have found it to be very reliable and easy to use.
August 30, 2024
The remote link from any computer or…
The remote link from any computer or phone allows me to monitor my weather station, cameras, and even my freezer two hundred miles away. It’s almost like having someone there. It also lets me know if the power has gone out that I may prevent food spoilage. It’s not a business use however and I wish it were less expensive.
October 7, 2024
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