For all the English speakers. WARNING!!! DO NOT INSURE YOUR HOME WITH L'OLIVIER. This company is a scam. Even the debt collectors called them scammers!!! I had a terrible experience with them, shockin... See more
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See what reviewers are saying
even though their operator wasnt speaking english too well, instead of backing off, he went through all the process with me. we ve managed to understand each other, cracking a couple of jokes on... See more
I received prompt support when I took contact with them, the assistant was also very polite ! I chose this insurance to insure my very first vehicle after obtaining my driver's license because it cost... See more
They are absolutely the best. Their customer service is top and multilingual. Even when they don't know other languages they put a real effort to help. They hire intelligent people and it shows. Spec... See more
Company details
Written by the company
L’olivier Assurance est un assureur 100 % en ligne spécialisé en auto et habitation. Notre combat ? Permettre à chaque Français d'être bien protégé, avec des garanties solides au juste prix. Notre modèle direct et sans intermédiaire nous permet de réduire nos coûts pour vous proposer des tarifs compétitifs, sans jamais compromettre votre couverture. Et ça marche : 96% de nos clients auto nous restent fidèles après un sinistre. Preuve que si nos prix sont réduits, nos exigences ne le sont pas. Un engagement salué par les experts, qui nous ont décerné le label « Meilleure Assurance Auto 2026 » (L’Institut de la Qualité / Le Figaro).
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4.1
Great
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Easily accessible
The websit is clear and easy to understand.i did not face any complication.
December 9, 2025
Great price, great support, easy setup
They have the lowest prices, great support from their site and the online portal is very easy to use. Everything is simplified.
December 9, 2025
Unprompted review
excellente réaction du service client
November 6, 2025
Unprompted review
L’ Olivier Assurance rocks!
L’ Olivier is a good insurance company. I’ve done my research and they are very good.
October 30, 2025
Unprompted review
Facile et super interlocutrice
Facile et super interlocutrice. Merci de rendre ca easy.
August 8, 2025
Amazing advices and super pro
September 2, 2025
Unprompted review
Good advices
Good advices, efficiency , rapidity to subscribe an insurance !
August 23, 2025
Unprompted review
comprpitif, clair, efficace
site simple et ergonomique ..calculs avec options ..reception des devis rapide. contact humain hexagonal efficace et patient.
August 4, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible customer service!!
Terrible customer service!!! You can't resolve anything online everything has to be over phone where the agents constantly hang up on you. It's a nightmare.
July 15, 2025
Unprompted review
Reply from L'olivier Assurance
Bonjour Alena,
Je suis sincèrement navré de lire votre avis.
Afin de pouvoir au mieux répondre à votre avis, nous avons besoin de plus d'informations.
Pour cela, vous allez recevoir un mail de Trustpilot nous permettant de récupérer vos informations, si vous le souhaitez.
Dès la réception de vos informations, nous ferons le point sur votre dossier.
Arnaud, L'olivier Assurance.
Too many interlocutors
Too many interlocutors. We have to start from scratch with each one as a result a lot of errors !!!
May I suggest you send a form to the prospective client to fill online and then review on the telephone if any information or questions are needed.
July 12, 2025
Reply from L'olivier Assurance
Bonjour JANAK DATWANI,
Nous sommes navrés des difficultés que vous rencontrez.
Sachez qu'un formulaire de contact est déjà disponible sur notre site.
Nos équipes restent à votre disposition pour toute information complémentaire.
Excellente journée,
Arnaud, L'olivier Assurance.
Super bien assurances
July 10, 2025
Easy to set up policy
Easy to set up policy. Great discount for 2 cars. Recently had a broken window, got it replaced without any problems under the policy. Would recommend as an insurer.
February 28, 2025
Default sur site de validation par internet
Bonne reactivite et prestation satisfaisante ...
Défaut dans le service de signature électronique et validation de l espace personnel ...
May 16, 2025
Assurance tres reactive quand on tombe…
Assurance tres reactive quand on tombe en panne et garage associé serviable et honnete
May 19, 2024
Unprompted review
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