Hi there today 12th May 26 I had Lee and Deavon visit my home for I'm greatful. Well I must say hat's off to both of them for being very polite and well mannered, for keeping me upto date with t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
London Drainage Facilities is a trusted, customer-focused drainage and plumbing company offering expert services across London and the South East. With over 17 years of experience in the industry, we specialize in providing reliable, fast, and cost-effective solutions to both domestic and commercial clients. Whether it’s an emergency drain clearance, pipe renewal, or a plumbing issue, we are on hand 24/7 to ensure your needs are met. Our team of highly trained engineers, equipped with state-of-the-art technology, work efficiently to provide first-time fixes for a wide range of drainage and plumbing problems. We take pride in offering transparent communication, ensuring that you’re always informed every step of the way. From initial call to project completion, our team is committed to delivering exceptional service with minimal disruption to your property. At London Drainage Facilities, we understand the importance of a swift response in emergencies, which is why we offer rapid call-out times and a comprehensive range of services, including drainage cleaning, CCTV surveys, pipe repairs, and more. No job is too big or small, and customer satisfaction is at the heart of everything we do.
Contact info
11 Hallsford Bridge Industrial Estate, Ongar Road, CM5 9RB, Ongar, United Kingdom
- 08006122179
- danny@london-drainage.com
- www.london-drainage.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Philip Gorman from London drainage has…
Philip Gorman from London drainage has done a great job clearing our outside drain and cleaned it all down after .
Totally recommend this company.
Efficient
Cheerful, efficient and professional…not much more to add …thank you Philip gorman
I working St Mary hospital in…
I working St Mary hospital in Paddington we call the London drainage company Engineer Glenn was fantastic opening very hard stack pipe
Really good service
Taylor Knight was super professional
Taylor Knight was super professional, very friendly, and importantly, brought us back the use of the kitchen sink, dishwasher, and washing machine. Thank you Taylor
Phillip was very professional
Phillip was very professional, lovely and sorted our blockage quickly. Would highly recommend!
Jimmy and Adam were magnificent I…
Jimmy and Adam were magnificent I highly recommend them for hard jobs and any other plumbing jobs required.
Very very happy.
Well thank heavens for the operative…
Well thank heavens for the operative you sent out to us. Myself and my wife were in despair. It doesn't seem much but a kitchen sink that does not empty, except very very slowly becomes huge. Your operatve knocked and identified himself. Then listened patiently to my wife and myself before methodically clearing the work area and identifying the problem. The problem was inside and also outside. He tackled both of these professionally and did not cut any corners. His repair for us was thorough. Belts and braces as we used to say. And his excellent communication skills meant we knew exactly what was wrong, what needed to be done and how. He has not been the first operative to attend to this problem. What they started He finished. He left his work areas cleaner than it originally was. He is a great ambassador for your company.
5 star service from Josh
Ongoing drain issue in our flat that left water stuck in our sink overnight. Luckily Joshua Sharkey came to the rescue on a Sunday evening and didn’t leave until the job had been solved! Blockage was coming from another flat but that didn’t stop Josh exploring all avenues to resolve the issue - and despite the late hour - all with a friendly smile on his face! Josh was also super courteous and left the place totally clean before he left. Cannot recommend enough!
Phillip Gourman came around and sorted…
Phillip Gourman came around and sorted out a blocked drain that was affecting the whole flat in about five minutes. Lovely chap and very efficient!
I had a blocked sink and Phillip Gorman…
I had a blocked sink and Phillip Gorman arrived promptly quickly identified the issue and cleared the blockage efficiently very professional knowledgeable and left everything clean and tidy i would highly recommended great service
Mason & jack came to fix my blocked…
Mason & jack came to fix my blocked toilet and was absolutely fantastic! They were very polite professional and didn’t leave until the problem was completed and sorted. Highly recommended. The service is reliable, efficient and friendly.
Five-year issue resolved in just ten minutes!
A huge thank you to Ricci and James for their outstanding work. I had been dealing with rising damp in my property for five years, and despite several contractors attending over that time, no one had been able to identify the cause.
Within just ten minutes, James and Ricci pinpointed the issue, which now enables my landlord to carry out the correct works to finally resolve the problem. I’m incredibly grateful not only for their expertise, but also for the care and respect they showed in my home- even down to the blue shoe covers.
Professional, efficient, and genuinely considerate.
Highly recommended.
Stellar job
We called London Drainage Facilities and they arrived promptly and Phillip Gorman did a stellar job and sorted everything out in a matter of minutes. Super professional, knowledgeable and friendly. Highly recommended service.
Great service
Phillip Gorman came out and soon fixed the problem. He was friendly, courteous and professional. Would recommend highly this company
Bryon was very polite and professional
Bryon was very polite and professional
Checked all areas for blockages very thorough 10/10
Great service
Great service, very efficient & Phillip Gorman has such great customer service!
My engineer was phillip gorman he…
My engineer was phillip gorman he arrived and unblocked my sink did an amazing job highly recommended
Amazing service
We had your engineer Philip Gotman attending today, super professional, completed the job with dedication to make sure all the drains were clear… thank you for the great service
Service was fast and quick
Service was fast and quick
Phillip was extremely friendly and provided fantastic service
Quick & efficient job.
Philip was very polite and courteous. He came with all the correct tools to carry out the job. Philip cleared the blockage in the bath, quickly and efficiently.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








