I recently used LMV for a small home move, and I’m really happy with the service. The car was clean and comfortable, and the driver was extremely polite, punctual and helpful with all my bags and boxe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service from Bill- he couldn't have been more helpful. Prompt arrival and brilliant at getting everything into the van. Stayed in touch throughout trip and then was wonderful as he unloaded... See more
Company replied
I used London Man Van (LMV Transport LTD) to move the contents of a storage unit back to my home. Ali and Martin were quick, efficient and very courteous. They took particular care of some valuable pi... See more
Company replied
Fantastic timely service; removed a heavy three-seater sofa downstairs from the second floor, plus large TV, heavy rug, and various other items. They checked with us for everything. No complaints from... See more
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Company details
Written by the company
LMV Transport / London Man Van offers professional Man with a Van, Removals Services in London. We provide Local and Nationwide Moves from or to London. GET Instant Quote and Book Online. Use PromoCode - SALE-TRUST
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 020 7060 4743
- info@london-man-van.com
- www.london-man-van.com
4.4
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 1 month
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Best movers in London!!
Had an excellent experience start to finish! The team (Chris & Che) were communicative, friendly, professional and super efficient which made the whole moving process as pain/ stress free as possible! Highly recommend for any removal services.
April 29, 2022
Unprompted review
Thank you so much for your help you…
Thank you so much for your help you were amazing Che and Christoph! On time, professional and a smooth delivery.
April 29, 2022
Unprompted review
Punctual and Helpful
Punctual, courteous and helpful. Would definitely recommend and use again.
April 29, 2022
Unprompted review
A good job from beginning to end
An excellent service - punctual and professional. The removal team was efficient and pleasant. They were most helpful throughout.
April 13, 2022
Unprompted review
Great service
Great service, very efficient team.
Manuel & Howell were extremely helpful, and went the extra mile to finish the job in record time.
Highly recommended.
March 19, 2022
Unprompted review
Reply from London Man Van | LMV TRANSPORT LTD
Really appreciate your review, Just wanted to say thank you for choosing us. It’s always pleasure to provide services to customers like you!
Chris & Kevin where simply Brilliant
Chris & Kevin where simply Brilliant, Highly reccommed to use them. Thank you guys
March 16, 2022
Unprompted review
Reply from London Man Van | LMV TRANSPORT LTD
Thank you so much for your kind words! It was a pleasure to provide service for you.
Super helpful and cheerful guys helped…
Super helpful and cheerful guys helped move some really heavy stuff today. Would definitely recommend and will use again for sure! Ask for CJ, Howell, Billy & Kevin 👍 Massive thanks guys
March 14, 2022
Unprompted review
Reply from London Man Van | LMV TRANSPORT LTD
Thank you so much for taking the time to leave us a review. We are glad to hear that our team was able to help you with your move and that we were able to provide such a great service.
Excellent service. Great people.
Excellent service. The removal men were really attentive and kind. They were very efficient and more than willing to do whatever they could for us. I will definitely be using them again.
March 1, 2022
Unprompted review
Happy with the service I received
Happy with the service I received. Easy to book, driver called me when about to arrive and did everything within the time we discussed. Would recommend.
February 28, 2022
Unprompted review
Movers themselves were great
Movers themselves were great, professional, respectful and careful with the moving. However they were 4 hours late due to an issue with the van I had ordered. They did give me regular updates though which I was appreciative off, and offered to pay for my lunch but didn’t hear anything further about that!
January 23, 2022
Unprompted review
Cancelled our booking
They cancelled our booking the day before the move. Wish we booked elsewhere
June 30, 2021
Unprompted review
Reply from London Man Van | LMV TRANSPORT LTD
Dear Customer,
We’re very sorry that your booking was cancelled at short notice. We understand how stressful it can be to have moving plans disrupted, especially so close to the scheduled date. Unfortunately, cancellations can occasionally occur due to unforeseen circumstances, but we recognise that better communication should have been provided in your case.
Please accept our sincere apologies for the inconvenience caused. We appreciate your feedback and will use it to improve our scheduling and communication processes to prevent similar issues in the future.
— The London Man Van Team
Very patient and polite
Very patient and polite. Ali Rasa and his partner were extremely helpful in sorting a quite chaotic move from London to the far Nort of England. Far distance and long hours (above 10h) did not put a slight dent in the quality of service. The unloading was quick and easy as they took care of everything whilst I could catch some rest after an exhausting drive.
Well done, guys!
The only minus was the website miscalculated the cost, so I had to pay almost double the amount. I kind of expected that from the begging, but it's just taking from the overall smoothness of the entire already stressful process.
June 11, 2021
Unprompted review
Ion- East London to Sidcup
Our driver Ion was fantastic. He arrived early, was friendly, professional and got us loaded, delivered to and unloaded at our new property in good time.
It was a really hot day and conditions were challenging, but he made the day👍
June 9, 2021
Unprompted review
Great service.
June 8, 2021
Unprompted review
I booked LMV for a repeat job
I booked LMV for a repeat job. Their first one went smoothly and staff were great (18 May). I re-booked for 3 June having had 3 quotes (3 different reference numbers) for the same job. Within minutes, I had a booking refusal. Believing my booking to have been cancelled, I booked a few days later for the same job to be done on 1/6. This job was done without too much ado though the driver left the job just before it was finished. Luckily I had 2 friends to help finish and get the piece of furniture in the house. To my surprise I was then called this morning by one that same driver (Gregor) saying he was doing what I thought was the cancelled job for 3 June. I have just had a long and horrible conversation with ‘Marek’ from LMV HQ, saying that I have made the mistake of not reading my emails correctly or noticing different numbers relating to quote & booking references. For a job I believed was refused by them, they have now taken a deposit of £58.30 and will not refund this to me. I tried to explain that a customer should be allowed to choose options for a quote before it going to ‘booking’ on their system. Arik said there is nothing wrong with their ‘system’. I beg to differ. In the meantime, no refund for me. I will be taking this to the Trading Standards Authority.
June 3, 2021
Unprompted review
Reply from London Man Van | LMV TRANSPORT LTD
Dear Madeline,
We’re very sorry to hear about the confusion and frustration caused by your recent experience. We understand how disappointing it must have been to deal with overlapping bookings and communication issues after previously having a smooth move with us.
We apologise for any misunderstanding regarding the booking and quoting process. Our system generates unique reference numbers for each quote and confirmed booking, which can sometimes cause confusion when multiple quotes are made for the same service. However, we recognise that this process could have been explained more clearly, and we regret that it led to unnecessary stress and frustration.
We’re also sorry for any inconvenience caused by the driver not completing the job as expected and by the handling of your refund request. Your feedback has been shared with our management team for review, and we’ll ensure improvements are made to our communication and booking procedures.
Thank you for bringing this to our attention — we value your previous trust in our service and regret that this experience did not reflect our usual standards.
— The London Man Van Team
Unresponsive to messages
Unresponsive to messages. Didn't provide reciept despite promising one. They completed the move ok.
February 3, 2021
Unprompted review
Reply from London Man Van | LMV TRANSPORT LTD
Dear Dominic,
Thank you for your feedback. We’re glad to hear that your move was completed successfully, but we apologise for the lack of communication and for not providing your receipt as promised. This is not the level of service we strive to maintain, and we regret the inconvenience it caused.
Your comment has been passed to our administrative team to ensure that receipts and follow-ups are always handled promptly in the future. We appreciate you bringing this to our attention and thank you for choosing London Man Van.
— The London Man Van Team
Great service, good communication and quick!
Great service, good communication, quick packing and transparent pricing! We had Grzegorz come and help us, he was such a superstar! Will defo use again!
January 17, 2021
Unprompted review
Good work guys 💪🏽
January 17, 2021
Unprompted review
Really efficient
Really efficient, arrived on time and moved everything carefully and safely.
January 12, 2021
Unprompted review
Very good experience overall
November 7, 2020
Unprompted review
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