Lone Rengoring Reviews 

Cleaning OK - but customer service is outrageously poor. We have been using Lone Rengøring for more than 3 years. But now it is over! We cancelled our cleaning 6 hours before scheduled appointment as I was sick with the flu. Did not want the cleaning assistant to be exposed. Two weeks later we received an invoice including the cancelled appointment. We tried to reason with the owner - but we were asked to pay anyway. They argued that they two years ago sent us their cancellation policy. Not the first thing that you think about when you cancel due to sickness. And we were not informed of the cancellation policy when we cancelled. Bad company policy!

Cleaning is done by hungarian employees not speaking danish. communication is done via mail or tlf of the owner.
The quality of the performed work is outrageously poor. Hardly any cleaning substances are used for the whole house, only a couple of mops used for both kitchen, bathrooms and rooms. The main focus is vacuumcleaning everything from top to down,which in the end scratches the surfaces of shelfes. The floors are wetted,but dust in the corners is not removed. Dust on the furniture is only swept a little, no corners are properly dusted. Very superficial cleaning, and highly unhygienic. Not recommended at all.