Long Tall Sally continues to provide stylish clothing for women over 5'8". They offer a wide selection of sizes, and my being a US size 16, I often struggle to find cute, pretty and feminine clothing... See more
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Update, my sincere apologies to LTS, they have refunded both my returns in time. It was just not visible in my bank account that refund was from LTS, also I did not receive any email communications... See more
Company replied
I never knew about this site until I was told about it. Im 5ft11, long legs and long arms so I find it difficult to get good fitting clothes. I ordered 4 pairs of jeans, the sizing is a bit off, im a... See more
Poor delivery service, parcel left in rain inside gate so was covered in mud and wet. Return process blocked on line, had to ring customer services to get returns label ( that went well but I should h... See more
Company replied
Company details
About Long Tall Sally
Written by the company
- Since 1976 we’ve made it our mission to be the destination of choice for tall women worldwide.
- We NEVER just add inches. We construct each and every garment positioning hips, hems, pockets and plackets exactly where they should be. We champion tall women everywhere.
- Shop online for tall women's clothes in sizes 8-24. Fashion clothes for tall women: long dresses, tall tops, tall jeans & large shoes 7-13
Contact info
Bakewell Road, PE2 6XU, Peterborough, United Kingdom
- customerservices@longtallsally.com
- www.longtallsally.com
3.6
Average
57K reviews
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Replied to 86% of negative reviews
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Cute clothing for tall ladies of all sizes
Long Tall Sally continues to provide stylish clothing for women over 5'8". They offer a wide selection of sizes, and my being a US size 16, I often struggle to find cute, pretty and feminine clothing in US retailers as I'm considered "plus" and the selection is very limited, and there are almost no tall sizes in coats, shirts, swimsuits, etc. Which makes shopping very frustrating. Long Tall Sally has become my Go-To for clothing, because I can find cute, stylish, feminine clothing here that fits great and looks good. I especially love the longer shirts and blouses. Typically, Long Tall Sally offers the exact same clothing in all sizes, which is great. My only complaint is that the photographs online are heavily edited and don't reflect what the clothing really looks like. It's very disappointing to purchase a blouse and then get it at your home and realize it's completely sheer, or that the color is not what it looked like in the photo. It's making me second guess LTS clothing. Otherwise, this is a great place to shop.
January 3, 2026
Unprompted review
Always happy ...quick delivery and very…
Always happy ...quick delivery and very happy with my purchase Thankyou LTS
December 19, 2025
I have returned two packages and one of…
Update, my sincere apologies to LTS, they have refunded both my returns in time. It was just not visible in my bank account that refund was from LTS, also I did not receive any email communications that they had received and refunded my return. So I hope LTS will improve this process. Also it was very hard to get a shipping label, because customer service is very hard to reach. But my trust in LTS is restored and I dare to order again.
returned two packages and one of them is from 4 november 2025. After a couple of times trying to reach customer services and providing them with all the necessary information I still got no reply. There is no other way to contact them. I get emails from them every day to buy their stuff but once you return items,you hear nothing and don't know how to get my money back (total of around 160€).
January 3, 2026
Unprompted review
Reply from Long Tall Sally
We’re very sorry for the delay and frustration you’ve experienced with your returns. We completely understand how upsetting it is not to have received a response, especially after providing all the necessary information.
We’ll escalate this issue to our customer service team so they can resolve your refund of €160 as quickly as possible. Your feedback about communication is important, and we’ll use it to improve our processes.
Fantastic!
Fantastic such a relief to wear a pair of tights that I’m not constantly adjusting all day because they’re not long enough!! Have put my mum on to these too! Great product for us long legged ladies!
December 5, 2025
Still waiting for my refund from December 2024! Why have I not got back yet?
I paid for an order of 2 winter coats for my daughter which were unfortunately too long on sleeves and too big all round. I paid £147 for them on 5th December 2025. They were collected by Evri and as of yet have still not received my refund and its now Saturday 3rd January 2026! If it was any other company I would have received my refund within a week of return. Unfortunately not this company, Long Tall Sally. I will continue to chase this up and take the matter further if I don't receive my refund soon. I would not recommend this company to anyone and wish I had read reviews then I wouldn't even have made the mistake of ordering in the first place. My advice is to stay clear.
December 5, 2025
Reply from Long Tall Sally
Thank you for your feedback. We’re very sorry for the delay in processing your refund and understand how frustrating this has been, especially given the value of your order and the time you’ve waited. This is not the level of service we aim to provide.
Please rest assured that we are looking into your return and refund as a priority. If you haven’t already, please contact our customer service team with your order details so we can ensure your refund is processed as quickly as possible. We sincerely apologise for the inconvenience caused and appreciate your patience.
Lovely shoes
December 19, 2025
My tall friend is delighted to have a dressing gown that fits
I bought this for my tall friend and she was delighted. She’s never had a dressing gown that reached below her knees and sleeves that reached her hands before.
And this one was so soft and cosy as well.
December 4, 2025
Your courier has not delivered my shoes…
Your courier has not delivered my shoes despite an Email saying that they were left in my porch almost three weeks ago. I do not appreciate being lied to or being almost £50 out of pocket. Great shame up until now I have enjoyed shopping with you.
December 18, 2025
Reply from Long Tall Sally
Thank you for sharing your experience. We’re very sorry to hear that your shoes were not delivered as expected and understand how frustrating this must be, especially given the delay and the communication from the courier. This is not the service we aim to provide.
Please contact our customer service team with your order details so we can investigate this urgently and work to resolve the issue. We sincerely apologise for the inconvenience and disappointment caused.
It is very hard to return things it was…
It is very hard to return things it was so much better when you return labels in the carry bags
December 19, 2025
Reply from Long Tall Sally
Thank you for your feedback. We’re sorry to hear that you found the returns process difficult. We appreciate your suggestion about including return labels in the carry bags and will share this with our team for consideration. Your comments help us improve the experience for our customers.
Reply from Long Tall Sally
Thank you for your feedback. We’re very sorry that the incorrect size was sent. If you haven’t already, please contact our customer service team so we can arrange a replacement or refund as quickly as possible. We apologise for the inconvenience caused.
I love the top and have already worn it…
I love the top and have already worn it lots!
December 19, 2025
Nice and long legged
As described, nice and long legged. Soft flannels. And arrived quick.
December 18, 2025
Ordered jumper paid £5-99 for next day…
Ordered jumper paid £5-99 for next day delivery which it allowed. Item didn’t arrive until day after. Rang customer complaints only to be told they don’t deliver Sundays. Also the ten showed white jumper when it arrived it was a mushroom colour. Disabled so not able to return the item easily.
December 4, 2025
Reply from Long Tall Sally
We appreciate you bringing this to our attention. We're sorry the delivery was late and the color wasn't as expected. We'll review our delivery policy and product descriptions to prevent this from happening again.
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