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Lookers - plc Reviews 1

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TrustScore 3 out of 5

3.2

Motor Vehicle Dealer
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Location

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Leopard House, Business Park, Asama Court, NE4 7YD Newcastle upon Tyne, Newcastle upon Tyne, GB

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0191 298 1400

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Company details

  1. Motor Vehicle Dealer
  2. Car Dealer
  3. Car Repair and Maintenance
  4. Truck Dealer
  5. Used Car Dealer
  6. Used Truck Dealer

About Lookers - plc

Written by the company

As one of the top three motor vehicle retailers in the UK, Lookers represents some of the world's leading new and used car and van manufacturers for sale within our dealerships and online. With hundreds of dealerships and showrooms throughout the UK covering a wide variety of franchises, our dealerships really do offer the widest choice of new and used vehicles.

Our new and used car dealers are located throughout England and Scotland, and with helpful staff at all our showrooms we will be happy to answer any questions regarding buying a new car, used car,or van and can even demonstrate the various features of each model as well as arrange test drives, or find you the latest offers and deals available.

At Lookers car dealerships and accident repair centres we believe in exceptional customer service whether you are a first-time car buyer, or a client looking for a fleet of cars or commercial vans for sale, we consider customer satisfaction to be paramount.

At Lookers you can get whatever you want, however you want it. Choose from 32 manufacturers and over 5,000 new and used vehicles.

Buy online with Click and Drive or in person with our transparent pricing and 14 day money back guarantee. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.

Written by the company

The success of The Lookers Group has always relied on the satisfaction of our customers and this continues to be the driving force behind our business today.
Lookers is one of the UK’s most established automotive retailers which has been operating for over 100 years. We are proud to represent more than 30 leading car manufacturers, offering our customers a wide variety of new, nearly new and used cars and vans. Our dealerships are located throughout the UK and Ireland.

Contact info

  • Leopard House, Business Park, Asama Court, NE4 7YD, Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom

  • 0191 298 1400

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Rip off part exchange prices avoid at…

Rip off part exchange prices avoid at all costs

January 4, 2023
Unprompted review
Lookers - plc logo

Reply from Lookers - plc

Hi,

Thank you for taking the time to rate the experience you have had with Lookers. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated.

Lookers Customer Service & Resolution Team

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