I have been using Lookers at Dunston, Gateshead for a few years now. In this time I have purchased 3 works transit vans and my personal car. The reason I keep returning to Lookers is mainly because of... See more
Company replied
Location
Switch locationPortland Road, NE2 1AR Newcastle Upon Tyne, Newcastle Upon Tyne, GB
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I recently (29/02/24) purchased a BMW from Nissan Newcastle part of the Lookers group ,I was served by two SUPER GUYS Jack and Thomas who spent a good deal of time on my enquiries by email and by p... See more
The staff where perfect and very helpful and it was all hassle free and very helpful I would definitely use them again thanks again.
Company replied
95% of the cars I have bought over the last 10 or so years have been from BMW dealers and although they are good, I have to say that Kieran and Thomas at Lookers Premium blew them out of the water.... See more
Company details
- Motor Vehicle Dealer
- Car Dealer
- Car Repair and Maintenance
- Truck Dealer
- Used Car Dealer
- Used Truck Dealer
About Lookers - Premium
Written by the company
As one of the top three motor vehicle retailers in the UK, Lookers represents some of the world's leading new and used car and van manufacturers for sale within our dealerships and online. With hundreds of dealerships and showrooms throughout the UK covering a wide variety of franchises, our dealerships really do offer the widest choice of new and used vehicles.
Our new and used car dealers are located throughout England and Scotland, and with helpful staff at all our showrooms we will be happy to answer any questions regarding buying a new car, used car,or van and can even demonstrate the various features of each model as well as arrange test drives, or find you the latest offers and deals available.
At Lookers car dealerships and accident repair centres we believe in exceptional customer service whether you are a first-time car buyer, or a client looking for a fleet of cars or commercial vans for sale, we consider customer satisfaction to be paramount.
At Lookers you can get whatever you want, however you want it. Choose from 32 manufacturers and over 5,000 new and used vehicles.
Buy online with Click and Drive or in person with our transparent pricing and 14 day money back guarantee. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.
Our new and used car dealers are located throughout England and Scotland, and with helpful staff at all our showrooms we will be happy to answer any questions regarding buying a new car, used car,or van and can even demonstrate the various features of each model as well as arrange test drives, or find you the latest offers and deals available.
At Lookers car dealerships and accident repair centres we believe in exceptional customer service whether you are a first-time car buyer, or a client looking for a fleet of cars or commercial vans for sale, we consider customer satisfaction to be paramount.
At Lookers you can get whatever you want, however you want it. Choose from 32 manufacturers and over 5,000 new and used vehicles.
Buy online with Click and Drive or in person with our transparent pricing and 14 day money back guarantee. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.
Written by the company
- The success of The Lookers Group has always relied on the satisfaction of our customers and this continues to be the driving force behind our business today.
- Lookers is one of the UK’s most established automotive retailers which has been operating for over 100 years. We are proud to represent more than 30 leading car manufacturers, offering our customers a wide variety of new, nearly new and used cars and vans. Our dealerships are located throughout the UK and Ireland.
Contact info
Portland Road, NE2 1AR, Newcastle Upon Tyne, Newcastle Upon Tyne, United Kingdom
- 0191 260 4100
4.2
Great
6 reviews
No history of asking for reviews
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I have been using Lookers at Dunston
I have been using Lookers at Dunston, Gateshead for a few years now. In this time I have purchased 3 works transit vans and my personal car. The reason I keep returning to Lookers is mainly because of the service provided. From first viewing the vehicles on sale to completing the deal, it is a complete breeze. Myself personally I go to Kris Trout. Kris and I have become quite good friends through our dealings. I find him very knowledgable and patient and is always on the end of the phone if I have any queries. Well worth the five star rating.
June 17, 2026
Unprompted review
Reply from Lookers - Premium
We're truly happy to hear about your positive experiences with us over the years. It's wonderful to know that our service, from viewing to completing deals, has consistently been a breeze for you. We appreciate your continued loyalty and kind words.
The staff where perfect and very…
The staff where perfect and very helpful and it was all hassle free and very helpful I would definitely use them again thanks again.
March 22, 2025
Unprompted review
Reply from Lookers - Premium
Hi Carl, Thank you for your kind words! We're so glad to hear you had a positive experience. We appreciate your business and look forward to seeing you again.
Kind regards
Lookers Customer Service & Resolution Team
Quality
Great choice off cars and Thomas and Jack are great to deal with no hassle
November 30, 2024
Unprompted review
Reply from Lookers - Premium
Thank you for taking the time to leave this review, Thomas and Jack will be delighted with the feedback. Your support to Lookers is much appreciated.
Lookers Customer Service & Resolution Team
I recently purchased a BMW 630d from Lookers .
I recently (29/02/24) purchased a BMW from Nissan Newcastle part of the Lookers group ,I was served by two SUPER GUYS Jack and Thomas who spent a good deal of time on my enquiries by email and by phone .
I was told the vehicle I was purchasing was absolutely tip top & in perfect condition with zero dents scratches etc .I was sent an excellent video by Jack Carr for my perusal as I live circa 300 miles away I had to make a decision on trust as they did with my part exchange . We cemented a deal and the vehicle was brought to my house as agreed . So seeing it in the real I was very much " Gob Smacked" ,it was not just good it was quite fantastic ,the interior and exterior was as if the vehicle had been purchased a week ago !! I can honestly say this was as good as it can possibly get -no if's no buts . In conclusion to say I am delighted is very
much an understatement !!!!!! These gentlemen are so helpful, reliable & honest as the day is long .OH did I mention Professional ??? My sincere thanks to Jack and Thomas for the way they conducted business and I am most grateful . Stewart Rolfe .
February 29, 2024
Unprompted review
Superb Service
Superb Service. Had a small issue which was annoying until Rikki Ledger got involved & sorted it instantly. More than pleased. Would definitely purchase again.
December 3, 2022
Unprompted review
Outstanding customer service
95% of the cars I have bought over the last 10 or so years have been from BMW dealers and although they are good, I have to say that Kieran and Thomas at Lookers Premium blew them out of the water.
Their professionalism and communications was fantastic
November 14, 2022
Unprompted review
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