Lost World Adventures Reviews 93

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I worked with Garvey to plan my dream trip to Patagonia. It was a two-week trip, we started in Buenos Aires, took the Australis cruise through the Tierra del Fuego fjords, visited Torres del Paine sta... See more

Rated 4 out of 5 stars

Amazing! Antarctica 21 tour on Hebridian Sky surpassed our expectations. Ship was beautifully designed. Room comfy. Food was out of this world in variety, taste and servings. Staff on the ship were pr... See more

Rated 1 out of 5 stars

I have the same experience as others with no returned calls or emails. We had a trip planned for October, 2020 and it was canceled. Andrew, the owner, will not refund our down payment. He won’t even b... See more

Company replied

Rated 4 out of 5 stars

It took a lot of time to plan a trip, checking on different web sites about places we wanted to see and how to get there. Andrew was helpful and professional. Tour guides were good. Big v... See more

Company details

  1. Tour Operator
  2. Travel Agency

Information provided by various external sources

Lost World Adventures crafts customized, guided trips to South and Central America and Antarctica. Utilizing our first-hand knowledge and experience, we create innovative tours that balance your interests and desire for adventure. Unearth the fascinating history of the mysterious moai on Chile's Easter Island or explore the lovely capital city of Argentina, Buenos Aires, and its coastal communities by foot, bike, horse, or canoe. Hike with us to the Incan ruins of Machu Picchu, bathe on a sunny beach in Costa Rica, or embark on a luxurious cruise of the beautiful and mystifying Galapagos Islands, immersing yourself in the exotic environments of diverse and rare wildlife. Each of our itineraries are carefully crafted after getting to know you. Our local guides are some of the best in the business and possess extensive knowledge of their culture, landscape, and area resources. Lost World Adventures strives to accommodate all of our global travelers in a socially and environmentally conscious way. Mobility or dietary considerations, honeymooners or large groups, volcano ash sledding or sophisticated gastro wine tours, whatever your needs or interests, we will tailor-make your trip to suit whatever degree of wanderlust you enjoy.


Contact info

3.4

Average

TrustScore 3.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Garrett Korn at Lost World Adventures…"A Magical Trip"

Garrett Korn at Lost World Adventures is a top notch adventure planner. Every detail was taken care of and nothing left undone. Each guide was an expert in the field and provided amazing one on one daily interaction. THe food was over the top and they catered to our every need. The comment that kept coming up was that this is a "Magical Trip". I would recommend this company and especially Garret to anyone who wants to travel in Panama or anywhere in Central or South America. Already thinking about the next one!

April 30, 2018
Unprompted review
Rated 5 out of 5 stars

Wonderful trip to Argentina

This is my second time traveling with Lost World and once again they did a great job. Somehow they manage to use reliable, helpful people who show up exactly on time and are a pleasure to be with. Our flight was delayed 14 hours and we landed at 1am unsure how we'd be getting to our lodging, but the driver and guide were there waiting for us. Working with Andrew planning the trip is easy as he listens to what you want and also offers his own suggestions. Our family trip entailed a quick stop in Buenos Aires then 6 days in Patagonia and we loved all of it. We had guides two days and the rest of the time we were on our own. I will definitely use them again.

January 24, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome Peru Trip!

Lost World Adventures helped me plan an amazing trip to the Peruvian Andes. Working with Andrew was a breeze, and our trip was perfect in every detail. Tour guides let us know each day what to expect the following day and when/where to meet them, and our luggage was transported for us when we went off on an overnight adventure. Highly recommended!

January 22, 2018
Unprompted review
Rated 5 out of 5 stars

Great trip to Belize

Our recent experience planning a last minute Spring Break trip to Belize with Lost World Adventures was excellent. Andrew suggested we split our week between jungle/inland areas and Ambergris Caye. The Lost World team has actually visited the places they suggest. Our itinerary included great accommodations & lots of fun adventures both inland and on the water that were perfect for our kids. We visited Mayan sites, canoed in caves, went horseback riding, snorkeling and fishing all in one week. Both hotels - Chaa Creek Lodge and The Phoenix- had great rooms, staff and guides. The food at Chaa Creek was also delicious! We highly recommend planning your trip through Lost World Adventures. They made it really easy and enjoyable! It was great not having to worry about the details.

July 6, 2017
Unprompted review
Rated 5 out of 5 stars

Recommend Lost World Adventures!

I recently had the pleasure of working with Ariana Arce as we traveled throughout Lima, the Rain Forrest and Machu Pichu. Not only was she fun to be around but the entire experience went smoothly which is saying a lot considering we were in dug out boats, vans and airplanes. Thank you for such a memorable trip! I would recommend using them (and especially Ariana) for a future trip you may be planning.....

May 30, 2017
Unprompted review
Rated 5 out of 5 stars

This experience was 1 in a million!

This experience was 1 in a million. Everything was planned perfectly. Our guides were informative and fun. There was always an answer to a question and I felt perfectly safe and taken care of during my time in Peru. Thank you so much for everything! Would definitely recommend to all.

May 25, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

Lost World helped make our group adventure a trip to remember. Their suggestions were spot on. They worked out the logistics seamlessly. I was surprised at how smooth everything went. 100% beat our expectations. I will use Lost World Adventures in the future. Thanks Andrew and Ariana for making our trip such a great experience.

May 25, 2017
Unprompted review
Rated 5 out of 5 stars

This was an amazing trip

This was an amazing trip. We had a tough schedule of early morning wake up calls and always on the go, but it was worth it to experience so much of Peru. It is an amazing country and I would love to go again.
Ariana was an amazing guide and I always felt safe and well informed. All of our local guides were passionate and knowledgeable. I learned so much about the culture and local history.
Thank you so much!

May 25, 2017
Unprompted review
Rated 5 out of 5 stars

Well managed with excellent guides and …

Well managed with excellent guides and instructions. Better accommodations than expected. Considering the amount of sites and places we visited, managing all the trains, buses, airplanes, hotels, dinners, admission tickets, etc, we would have been truly lost. No pun intended.

May 24, 2017
Unprompted review
Rated 5 out of 5 stars

Our trip to Peru was PERFECT!

Lost World Adventures knocked it out of the park for our trip to Peru! Our 10-day trip involved travel to Lima, Cusco, Yucay, Machu Picchu, Aguas Calientes, and the Amazon rainforest. The trip and its logistics were perfectly planned and executed for our group of 40 people. Ariana stayed with us the entire trip and took complete care of all details. She's a joy and so fun to be around. She made traveling Peru so easy. Thank you for all you did and for making this trip a perfect, once in a lifetime experience!

May 24, 2017
Unprompted review
Rated 5 out of 5 stars

Our guide

Our guide, Ariana, was fantastic. She was friendly, professional and fun. We could not have asked for a better experience from Lost World Adventures. A+!

May 24, 2017
Unprompted review
Rated 5 out of 5 stars

Lost World Adventures was awesome!

Lost World was excellent! We did a 9 day Peru tour of both the Amazon basin, and Machu Picchu - with over 40 people! - and they pulled it off without a visible hitch. Because we had such a big group, we actually had a Lost World rep (Ariana) with us for the whole adventure, and she was fantastic in translating, interpreting, and putting up with our craziness!

Thank you Lost World and thank you Ariana for an unbelievable experience!

May 23, 2017
Unprompted review
Rated 5 out of 5 stars

Another epic trip

Another epic trip planned by Lost World Adventures!
Lost World has planned several trips for us including Panama, Nicaragua, and Colombia, all well done and amazing. This past month we went to Peru and Machu Picchu with the assistance of Andrew and Garrett. This will be one of our favorite destinations as Machu Picchu and the surrounding areas left me speechless in their mysterious beauty. We had 10 days in Peru, several locations, planes, trains, and automobiles, river rafting and many guided tours. Everything went like clockwork. I continue to be impressed with the quality of travel guides that Andrew partners himself with. These guides go above and beyond always, including transfers, by walking you to check in at the airport/train station/bus station and ensuring you get through security and/or on the correct transport. We had a cooking lesson from a Peruvian chef in his home! Stellar! All the hotel accommodations were fabulous, and we were upgraded everywhere. This was a trip of a lifetime and I want to thank both Garrett and Andrew for all their assistance in making this happen! If traveling to this part of the world, I highly recommend Lost World Adventures, I am already starting to plan our next adventure with them- Ecuador and the Galapagos!
Kris and Tim from Chicago

May 10, 2017
Unprompted review
Rated 4 out of 5 stars

Our trip was great!

Our trip was great!
Your company did a great job coordinating all the details of a multicity adventure. The tour guides and drivers in Chile and Argentina were very knowledgeable and courteous. We felt like we were given a full tour of every city we visited. We just need more time in the future to explore deeper. Accommodations, wine tours and meals were great! The only issue we had was that we were promised some recipes from the Dakshu vegetarian cooking class, but never received anything. When I emailed the Buenos Aires company, Lihue(?) Expeditions, they never replied. If there's anything you can do to help, that be great!
Cheers,
Mark & Melissa

April 19, 2017
Unprompted review
Rated 5 out of 5 stars

From the day we started planing the …

From the day we started planing the Chile trip-- to the moment we returned home--our experience with Lost World Adventures was excellent.
Andrew Gilchrist created a adventure filled itinerary-- with "top notch" accommodations & excursions.
Safe, secure & above & beyond service was provided over the 2 week trip.

Highly recommend planning your trip through Lost World Adventures.

April 2, 2017
Unprompted review
Rated 3 out of 5 stars

Costa Rica, March 2017

The service from Lost World Adventures generally was good. We were very pleased with our hotels during our trip, most of which had been included in information that I had shared with Lost World at the beginning of the planning stage. The only change was to Grano de Oro, and we truly enjoyed our stay there.

A bit more in-depth communication about what to expect would have been appreciated. For example, our trip cost included car insurance (with no detailed information about what that meant). When we picked up our rental car in San Jose, we were pressured to upgrade to more comprehensive insurance and had no way of knowing whether or not we were being scammed or whether the need was legitimate. Previous readings on Trip Advisor had indicated that the insurance situation in Costa Rica is a bit different and riskier than other countries, so we reluctantly took the additional insurance. With more clear guidance in advance from Lost World regarding the pros and cons (and being informed of exactly what was covered by the insurance that was included in our trip) we could have made a more informed decision.

Also, after being picked up by our tour guide for a tour of Manuel Antonio NP we were asked if we planned to stay at the park after the tour to swim at the beach. We had not known in advance that this was an option, so had not brought swim suits with us. Again, better and more in-depth communication up-front would have enhanced the experience for us.

Prior to the trip there were two situations where I waited for an extended period of time for a reply from Andrew -- and when I followed up I was told that he had sent an email days before. However, I never received those messages, they did not appear in my junk mail folder and he did not re-send them. This was frustrating.

April 1, 2017
Unprompted review
Rated 5 out of 5 stars

Would have been lost without Lost World!

Our South America trip exceeded all our expectations! Each and every location provided us with invaluable experiences because of our guides knowledge of place and time! Guides were amazing. Our hotels were all centrally located with great amenities, all except for one. Once Lost World found out we were unhappy they did everything in their power to make amends. There was a delay providing us with a final itinerary, which gave us limited flexibility with our trip at that point.
However, I would highly recommend Lost World to do any of my future travels abroad.
Their attention to detail was amazing!
,

March 27, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look