Lotus Surveyors Ltd Reviews 

192
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I consider that without the expertise of Jennifer I could well have made a decision which would have been a great mistake. Thanks for the absolutely splendid highly professional Survey I hope that... See more

Rated 5 out of 5 stars

Great company to deal with. Helpful right from the start. After sending the quote they followed up with a call to answer some questions I had. Good honest advice that saved me paying for a level 3... See more

Company replied

Rated 5 out of 5 stars

We used Lotus for a level 3 on a 1930s house. Jennifer provided us with a comprehensive report detailing every issue and potential issue with recommendations for repair. A lot of things we would have... See more

Company replied

Rated 5 out of 5 stars

Excellent detailed report Jennifer did an extremely thorough survey of a grade 2 listed property and found and flagged a number of issues which would not have been obvious from a standard report... See more

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Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor

Written by the company

Providing residential surveying services in the Lincoln, Hull, Scunthorpe, and Grimsby areas. We are Regulated by the RICS and provide a wide range of services in addition to the standard RICS reports.


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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4.9

All reviews

(192)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Trusted surveyor

Jennifer helped me a lot during the purchasing process. She was willing to answer any of my questions promptly and professionally.

May 10, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 1 out of 5 stars

Rather Argumentative and Unprofessional

Jennifer managed to get herself into a dispute with neighbours over parking. As a result, she wrote in her report that the neighbours were aggressive and that parking conflicts were commonplace. When challenged that her one-off personal experience did not really belong in a property survey she became very defensive and went to great lengths to say that she was duty bound to report any such problems Interestingly, the altercation did not even take place in the immediate vicinity of the property being surveyed but rather in a neighbouring street! The tone of her responses (to me) were rather aggressive and very defensive. She also pointed out, in no uncertain terms, that I would be in breach of contract if I were to share her comments with anyone other than my legal representative. Looking at another review, it would appear that there may be a pattern to her behaviour.

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Level 3 Survey

The house we are buying was 150 years old and therefore we wanted a level 3 report. The idea for the report was not only to identify really serious issues but also to give us a “to do list” to work on when we actually own the property. Lotus Surveyors price was competitive and already had good reviews.
The report was excellent, very detailed, scary but exactly what we needed. It not only included information from her knowledge and expertise but included some information from personnel experience that was very helpful. We had a couple of follow up questions for which Jenny rang us back, was very patient with us and took time to explain further.

October 3, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review, Terry.

Rated 5 out of 5 stars

Thoroughly good experience

I engaged Lotus Surveyors for a Level 3 Survey on an old and "difficult" property and outbuildings.
II received excellent service, the reports arrived ahead of schedule, were detailed, informative, thorough and had the right amount of reality concerning what was discovered when surveying an old property. It was clear that Jennifer and has an affinity for older properties and the vendor commentated as such as well. Graham was most helpful in managing the process. Overall excellent service.

September 30, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review, David. We are pleased to hear your experience of our company was so positive.

Rated 5 out of 5 stars

Great Service

Great Service, excellent report and very helpful talking through the report once issued to clarify questions.

August 9, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 1 out of 5 stars

I am not the 'client' of Lotus but I am…

I am not the 'client' of Lotus but I am the owner of a house that Jennifer has surveyed.

Jennifer was very rude and abrupt with myself and my partner making us feel very uncomfortable. Jennifer was very vocal about previous clients and talking very negatively about them and their children. While going around the house Jennifer would be walking around saying "why, just why" about certain aspect of the house loud enough for us to hear but then saying it was confidential as the report was not for us leaving us very confused and uncomfortable. When I have tried to contact Lotus about the service was made clear that we was not their clients and we did not receive a service. Clients or not there should have been a professional standard withheld and this was not the case.

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

I cannot praise lotus enough

I cannot praise lotus enough. Excellent price, amazingly fast service from them in getting the survey completed then sent out to me very quickly. When I had questions, they called me back and talked me through everything that was in the survey. Very friendly, very easy to deal with.

May 26, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Strongly Recommend

Perfect delivery from the team. On time and detailed report, something to expect from a team of proffesionals.

May 16, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Excellent, precise, honest advice

Excellent, precise, and honest advice. I would have no hesitation in recommending this company to first-time buyers or experienced developers alike. A special mention to Graham and Jennifer, who gave us an honest and precise investigation of our potential property. Well done!

May 16, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Survey report

Pleased i found Lotus Surveyors Great customer service. Jennifer the surveyor knows her stuff very good and detailed report got the results within 24 hours plenty of photos of problems things I hadn't seen when looking around the property unfortunately I am not proceeding in buying the property still looking but will Definitely use Lotus Surveyors again

May 12, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Superb Surveyors.

Thanks to the diligent level three survey, I was able to avoid making a huge mistake in buying a property riddled with problems, inside and out. I'm so grateful to Jennifer and Graham for all their help and highly recommend Lotus Surveyors to anyone buying a property. Friendly, helpful, and efficient, everything a prospective house buyer could need.

April 10, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Thoroughly good job

A very thorough job was done and I heartily recommend this Company

April 4, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Level 3 Building Survey

Happy that we came across Lotus Surveyors who provided a very comprehensive report. Unfortunately it has led to us pulling out of buying the house but I will definitely be using this company again!

March 28, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Great in-depth level 2 surveyors report. Would definitely recommend.

Jennifer did our survey 2 weeks ago. Gave us time to digest what she reported and answered all our questions. It was a very detailed report and reflected the conditions of the property as we expected. Jennifer in our opinion is a very professional and capable surveyor. We have been very pleased with her honesty, knowledge and frankness in reporting her findings. We will happily recommend Lotus Surveyors Ltd. An excellent and efficient service. Thank you.

February 23, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Without hesitation

Without hesitation, we would use these surveyors again. The survey report compiled by Jennifer was top rated, clear and concise, they were quick to reply to any questions we had and were a reasonable cost compared to many others..... thank you

February 17, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Level 3 Building Survey

Jennifer undertook a Building Survey for a property that we are hoping to purchase. We had the report within a week and we are extremely pleased with the level of detail. We definitely recommend Lotus. Thank you Jennifer (and Graham)

February 14, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Excellent service

We have used Lotus Surveyors twice, and both times have had an excellent experience.
The surveys were thorough, giving us the understanding we needed when purchasing properties. Both reports were quickly sent and Lotus were happy to talk through any issues raised. Would definitely recommend and we will use them again.

February 11, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

I spoke to the surveyor who gave me…

I spoke to the surveyor who gave me great advice and guidance on a survey that I had. The surveyor was very knowledgeable abd knew the regulations/laws inside out. I would highly recommend.

February 2, 2022
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

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