Lovart Reviews 

74
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, most reviewers were let down by their experience overall. Customers frequently encountered issues with subscriptions, including unexpected charges, difficulty canceling, and misleading 'unlimited' plans that still consumed credits. Many also faced problems with the payment system, such as unauthorized deductions and challenges in removing payment details. The product often delivered poor or inconsistent results, with slow generation and outputs not matching requests, leading to wasted credits. Reviewers criticized unresponsive support and a lack of transparency regarding credit usage and billing. Conversely, a small portion of people felt the platform had potential, finding it useful for initial ideas and noting good usability.

What people talk about most

Subscription

Reviewers highlight negative aspects of subscription, with many expressing dissatisfaction with billing... See more

User experience

People report ambiguous experiences with user experience, with some initially finding the platform promising... See more

Product

Reviewers express significant dissatisfaction with the product, citing issues such as poor editing... See more

Payment

Customers had negative experiences with payment, citing a lack of transparency in the credit deduction... See more

Service

Users describe negative interactions with service, expressing disappointment with its functionality and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The system is hit and miss; sometimes it wows with its results, but ultimately you spend a lot of time, banging your head against a brick wall with it (and wasting credits) due to the AI ignoring spec... See more

Rated 1 out of 5 stars

I DO NOT recommend this company. I purchased two annual subscriptions in error. I wrote into customer service to explain what happened and they didn't help to correct the situation. They kept a total... See more

Rated 1 out of 5 stars

About 2 months ago I signed up with the platform after using it for a month I decided it wasn’t for me. I have since cancelled my subscription. Yet they continue debiting me. I have emailed, sent a dm... See more

Rated 1 out of 5 stars

If I could give 0 stars, I would. Extremely poor customer service. Be very careful before providing your credit card information, because even if you cancel the same day, just 30 minutes after subscri... See more

Company replied


Company details

  1. Software Company
  2. Graphic Designer

Written by the company

Lovart is the first AI design agent that turns any ideas into polished design assets. It handles design end-to-end — from brand assets and social graphics to ad creatives and viral videos — without requiring design skills or a design team. Think of it as the creative layer you've been missing inside your marketing stack. While other design products give you a tool to design, Lovart gives you the design result itself, plus access to all the top AI image and video models. At its core, we believe great design is everything. Since Lovart was launch in July 2025, it has helped tens of millions of SMB owners, marketers, designers, brands, creators and more create polished design and drive concrete business outcome. Key product functionalities: 1. One prompt to a complete campaign kit, all in one canvas Other design tools generate isolated assets. Lovart generates complete campaign kits like logo, color system, typography, social templates, video, and brand guidelines, all in one infinite canvas — an unified workspace where you create everything without jumping between tabs. 2. One-click Skills for every creative task Lovart Skills give you ready-to-use workflows for any creative task — logo creation, poster design, brand identity, social campaigns, and more. You can also save your workflows as Skills, so that you can build a repeatable design system and ensure every campaign stays on-brand. 3. Effortless editing control, down to every element Most AI tools give you one-shot result. Lovart gives you full editing control after generation — adjust layers, tweak structure, swap content, correct style, etc. Every asset is editable. 4. Access the best AI models for every design task Lovart integrates the top image and video AI models into one seamless platform, such as Nano Banana Pro and Seedance 2. You can choose the right model for each task.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 1 month

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1.5

All reviews

(74)

71 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer service non-existent

Initial image generation was okay, but modifications would not work. I requested cancellation of my subscription within an hour or so. Customer service has been completely non-existent, and they continue to charge my credit card even after cancellation.

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

Warning: Lovart Takes Payment but Refuses Legitimate Refund - Avoid!​

I was misled into paying $192 (1373 RMB) on September 22, 2025. I did NOT use any credits. I contacted their support immediately and provided ALL information they requested, including the Alipay merchant order number. After initial template replies, they have now gone completely silent for days, refusing to process the refund.

This company appears to take payments but then ignores rightful refund requests. I am now forced to file a formal dispute with Alipay. Avoid to protect your money.

-----------------------------------------------------------
【URGENT UPDATE - FINAL WARNING】: After I issued a 24-hour ultimatum, Lovart (Resonate International INC) has again chosen complete silence, confirming their malicious stalling tactics. As of September 28, 2025, the refund is still unreasonably withheld. I have now officially filed a fraud complaint against this company with the Delaware Attorney General's Office and have escalated the dispute with Alipay. I strongly advise all consumers to exercise extreme caution and avoid any transactions on this website.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

This Site has improved so much

This Site has improved so much! I love the photos and the Ai is very smart!
I generate BRB Logos for my streams and Ending Logos as well as Banners with things such as Tomb Kings in the Warhammer with my name in 'namehere' format and the options i get for the image is incredible with multiple choices, I've been using free so far with daily credits given, Highly Recommend

September 21, 2025
Unprompted review
Rated 4 out of 5 stars

It feels more like a helper tool

I work as a creative freelancer, and I’ve been trying out Lovart for my projects. The tool works well and gives nice results fast. I like using it to get ideas and create a first draft for my clients. But when I try to make detailed edits, it is not easy. The controls are limited, so it is hard to reach the exact look I need for real work. For now, it feels more like a helper tool than a full solution.
I hope the team continues to grow the editing features. If Lovart adds better tools for fine edits and real use cases, it could become very powerful for freelancers like me. For now, it gives me inspiration and a good starting point. I look forward to seeing what new updates will come next.

August 17, 2025
Unprompted review
Rated 1 out of 5 stars

I cannot recommend using ‘loveart’. After they got your payment details they lock you out of your account

I cannot recommend using ‘loveart’. Be very careful. I was able to use it without any problems on the first day and was convinced, so I started a paid subscription. Since then, I have not been able to access my account for weeks. No invitation links are being sent anymore, and without one, you can't log into your account. Now I have a paid subscription, my credit card details are on file, and I can no longer manage my account or use the product. Now I've received an email saying that my subscription will be renewed in a few days and the next payment will be debited. I can't get out of this situation. They can now diligently charge me money month after month without me being able to do anything about it. Emails are not answered, and I am completely ignored as a customer. As things stand at the moment I have to block my credit card so that they can no longer charge me. I can only advise everyone not to use this tool!

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Coins deducted for a service I didn’t approve – no refund or support

I used Lovart to generate a video using one character. After being told that full-length videos are not supported, I clearly requested split videos instead – and I explicitly rejected the image keyframe option.

They ignored my request and delivered only keyframe images, which I had already refused, and still deducted my coins.

I contacted their support multiple times, explained everything, and asked for a refund. But I received only template replies saying they cannot help with refunds or escalate the issue.

This is unacceptable. I paid for something I did not receive. Poor customer service, and no way to get your money back if things go wrong.

Be careful before using this platform.

July 25, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible Company

This lot are ultimate spammers. Shady business practices from top to bottom. Spending any money on them whatsoever is almost guaranteed to be way more trouble than it's worth!

July 13, 2025
Unprompted review
Rated 1 out of 5 stars

Not Ready for Prime Time!

This SAS (Software as a Service) cannot handle what it is promoted to do--be an "agent" of design. Once it could not finish the video I paid for (as bad as it was going in my opinion) it actually "told" me to try using Premiere or DaVinci or other programs to edit and finish the project! "This is NOT READY FOR PRIME TIME!" I'm sure some day, maybe soon, it will be great. It's a good idea. Still, I particularly hate it when companies "beta test" their draft software on their consumer clients. We paid for a working product.

June 12, 2025
Unprompted review
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