Love Cuba Reviews 

1,807
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, making the booking experience smooth and stress-free. Many people highlight the ease and efficiency of the booking process, appreciating how their holidays were tailored to specific needs and preferences. The excellent customer service ensures a supportive and well-organised experience from start to finish. Reviewers frequently express high satisfaction with their holidays, often describing them as fabulous and unforgettable, with many already planning future trips. This consistent positive feedback reinforces confidence in the company's ability to deliver exceptional travel experiences.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Holidays

Reviewers highlight positive aspects of holidays, with many expressing excitement for their upcoming trips... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers describing it as stress-free,... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful service from Tony setting up the holiday to the brilliant Janet who arranged all the details for us. I'm 84 getting over major surgery and our booking was complicated because the woeful BT c... See more

Rated 5 out of 5 stars

Dealing with Tony made the booking seamless. Options included for upgrades to flight class further down the line was a bonus with maximum exected costs allowed for. Holiday Itenary is great and the in... See more

Rated 5 out of 5 stars

Liam at Love Cuba was exceptionally professional and helpful from start to finish. He made the whole holiday experience easy and every detail was catered to. We had a fabulous time in a beautiful h... See more

Rated 5 out of 5 stars

Super Helpful! From the start to the end, Charmaine was was very professional in how when taking the necessary details, but made it feel more like having a conversation with a friend. Thanks t... See more


Company details

  1. Tour Agency
  2. Cultural Tours Provider
  3. Tour Operator
  4. Travel Agency
  5. Travel Aggregator

About Love Cuba

Written by the company

UK’s #1 Cuba Holiday Specialists

Love Cuba is the UK's leading Cuba tailor-made holiday specialist! With a team of Cuba enthusiasts in London and excellent representation in Cuba, We offer amazing holidays and tours to Cuba at great prices. Our teams' in-depth knowledge of Cuba stems from countless trips to the island, combined with years of experience in crafting unique tailor-made holidays and a genuine love of the island. We pride ourselves in going the extra mile for our clients - from listening to your every need, providing unbiased advice based on first-hand experience & being on hand at every step of your journey. Love Cuba is fully ATOL protected. We are also members of ABTA, meaning you can book with confidence in the knowledge that you have full consumer protection. We are part of the Moresand Group, one of the largest independent travel companies in the UK. Founded in 1987, our headquarters are based in Fitzrovia, London. Our independent status means we can provide our clients with the best impartial advice and full financial protection.

Most Popular Categories

Cuba Holidays Love Cuba Holiday Types Visit Our Blog Lets Get Social

Most Interesting Places in Cuba

Holidays to Havana Holidays to Varadero Holidays to Trinidad Holidays to Cienfuegos

Find Your Ideal Cuban Escape

Explore, Choose, and Let Us Handle the Rest!

Not sure where to start in Cuba? Use of our interactive map to explore the country’s top destinations & discover the perfect spot for your next holiday. As the UK’s #1 Cuba tour operator, we’ll take care of every detail from start to finish. Explore Destinations here

Contact info

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4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,807)

225 reviews in the last 12 months

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Rated 5 out of 5 stars

A positive experience …

Liam was very helpful and efficient without being pushy. He contacted me and followed up any enquiries quickly.
We were impressed with his helpful tips and understanding to our needs.
A positive experience

October 4, 2025
Rated 5 out of 5 stars

Top marks

The lady who advised me, (Charmaine) and gave me the options was very knowledgable, wasn’t pushing for a sale, as some other companies do. Top marks

October 6, 2025
Rated 5 out of 5 stars

Speed of response and excellent continuous service

Speed of response and excellent continuous service There was part of the trip (beach)
that I wasn’t keen to do and therefore, and with the invaluable help of the assistant, changed that part to spending time in a separate small hotel near a National Park which suited me .
Also, in order to maintain business class changed the flight day and stay in hotel all the time keeping me informed by both phone and email.

October 6, 2025
Rated 5 out of 5 stars

Saw advert on internet

Saw advert on internet, made enquiry, received callback from Laura and booked same day. All info was very clear, and was able to book exact dates wanted also tailor the excursions to suit.
Laura was very helpful and knowledgeable, giving me many tips and info

October 2, 2025
Rated 5 out of 5 stars

Great company

Clear website and information. Great operators who were really efficient and knowledgeable. Will be definitely using for our next Caribbean getaway!

October 4, 2025
Rated 5 out of 5 stars

First class Reps

Directly,from the beginning, we knew we were in good hands.Close attention to detail with a caring attitude. Other Tour operators could learn from this company. Emilio and Arte ,looked after us, whilst in Cuba and ensured we had an amazing vacation. Thankyou 'Love Cuba'

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Love Cuba has the knowledge.

I cannot thank Alexandra Greenspan her knowledge and understanding of having a holiday in Cuba at the time of booking our trip. Alexandra went through the everything in detail. It was lovely to speak with a person who had visited Havana and knew first hand of what was going to make our holiday one to remember. The prices and tours are an excellent price.

October 3, 2025
Rated 5 out of 5 stars

Easy tailor made holiday, with full details and info.

Wanted to plan a tour to suit my interests. Wildlife, culture and memorable experiences. My contact Liam listened to my request, created a trip to cover my interests and more, horse riding, some historic hotels some smaller accommodation for a female alone. Costed to my budget, couldn't have been easier and had a laugh or two in the planning, as he has spent a great deal of time in Cuba himself his knowledge clearly showed re all the venues which he described in detail with many additional points, currency, customs, best food locations - list provided etc etc.. 5 star from me.

October 1, 2025
Rated 5 out of 5 stars

Excellent, professional service.

OK, we cannot comment on the holiday itself (as we won't be there for 11 weeks!) but the helpful and efficient service we have experienced thus far has been first class. Charmaine knows Cuba, and the tourist industry. She took pains to find out what we wanted and why, and was able to put us the way of what looks to be (and we hope will be) a first-class holiday in this beautiful island.

September 30, 2025
Rated 5 out of 5 stars

Smooth and stress free holiday booking to Cuba

I had a fantastic experience booking our holiday to Cuba. The process was easy, clear, and everything was well-organised from start to finish. Laura was friendly and helpful, answering all my questions and making sure the trip suited our needs. Flights, accommodation, and transfers were all sorted without any hassle. I felt confident and supported throughout, and now we’re looking forward to an unforgettable adventure. Highly recommend!

September 29, 2025

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