LoveFurniture Reviews 

73
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast and efficient delivery service, noting that orders consistently arrive right on time and team members handle everything with professional care. Buyers appreciate being kept fully informed throughout the journey, making the entire shipping process completely stress-free. People also praise the incredibly helpful and friendly staff who make communication, advice, and ordering extremely smooth. Consumers repeatedly mention that the furniture products exceed expectations in terms of brilliant quality, sturdy construction, and stunning visual design. Shoppers find great value and express strong intentions to return for future home purchases.

What people talk about most

Delivery service

Reviewers express high satisfaction regarding the delivery service, often highlighting prompt arrivals and... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional service... See more

Product

Clients share positive opinions on product quality, highlighting great value and fantastic finishes across... See more

Service

Customers report an overwhelmingly positive experience with service from start to finish. Consumers highlight... See more

Quality

Users describe satisfaction with product quality, highlighting good value and reasonable prices. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic service, friendly & very helpful. Let me leave a deposit & kept it over. Not a problem, delivery on point & contacted me prior with time. Guys very friendly, helpful & effi... See more

Rated 5 out of 5 stars

I would highly recommend love furniture ,from start to finish everything went smoothly,I ordered a sofa bed it arrived and was just as i expected brillant quality i love it .Zain texted and was a joy... See more

Rated 5 out of 5 stars

From my first phone call to Love Furniture with Nomz I knew this was a professional company to deal. I was looking for advice on buying a mattress without having to visit the showroom so on Nomz ans... See more

Rated 5 out of 5 stars

Have to say top notch experience all round! Ordering the wardrobe was impeccably easy and smooth thanks to Zain who was brilliant at getting back to us at super speed with any queries. Justin who asse... See more


4.8

Excellent

TrustScore 5 out of 5

73 reviews

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No history of asking for reviews

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4.8

All reviews

(73)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

lovefurniture is fantastic. 5*

I’m always skeptical about buying online. Seen an amazing sofa at lovefurniture with an even better unbeatable price. Still skeptical I read on lovefurnitures site that you could pay cash on delivery. So I decided to give them a go, and I am honestly so glad I did. I couldn’t be happier. Their Customer service is first class, With Daniel keeping me updated throughout the whole process, before and on the day of shipping. With a very speedy delivery and had the sofa delivered and installed within the week. Sofa is just beautiful aswel. I couldn’t recommend love furniture more. Best service and furniture shop I’ve encountered in Northern Ireland, Top class. Thanks again guys!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Had an amazing experience with this…

Had an amazing experience with this company. Ordered a bed with ottoman storage, I must say absolutley amazing value for money, im really pleased with zain and his company, very friendly staff. Also the delivery guys were amazing, struggled with my bed to get it upstairs, but didnt complain once, got the job done and i am over the moon with the job they did, i highly reccomend this company.

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking customer service

Absolutely shocking customer service. Ordered 12 tables, 2 showed up. I was told it would be communicated when the next ones would be available. After no communication - I followed up 12 weeks later to be told I’d have to pay an additional €2k for the rest of the tables or a €60 fee for the 2 that had been delivered to be picked up.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Love Furniture

Recently did up my sons bedroom and got all the furniture from Love Furniture. Absolutely fabulous! It was easy to order, they answered all my questions and kept in contact with my through the whole process. Considering it wasn't dear furniture I was really surprised at how good the quality of the wood was too. Can highly recommend this business.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend …

Really helpful salesman recommended excatly the right sofa for me. It was delivered quickly and delivery team were friendly and careful.
Good value too. Can highly recommend.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

My new sofa

I called into love furniture just to see what they had!! I came across a beautiful corner sofa. That would fit perfect in my house!!

So I then made the decision to call back a few days later to make the purchase and get it delivered!!

I am over the moon with my new sofa!!

The staff made everything straight forward for me!!

I would definitely recommend these guys. 10/10 service

May 29, 2024
Unprompted review
Rated 1 out of 5 stars

I bought a wardrobe

I bought a wardrobe, paid via Paypal, got confirmation on e-mail, then no update whatsoever! I called them and I was informed that they won't deliver to The Midlands! I was like, why did not you inform me right away? There was no straight answer. I asked them when did they want to inform me and again no straight answer! They said that they gonna refund me. What a waste of time!!! AVOID!

February 3, 2024
Unprompted review
Rated 1 out of 5 stars

Bizarre customer services. A sign of the times.

Looking for a specific brand mattress. Found it here, but they only deliver in N. Ireland.
Enquired as to who makes them. Received a frankly loopy answer that it was company policy not to give out such details….
…..but if this firm don’t want to sell me a mattress, fine, but obviously the company who makes them would like it’s details passed on, Lovefurniture won’t be losing a sale and I would get what I’m after.

This kind of communication is worse than no answer at all, mostly because it is so damned brainless you could cry.
Some resentful BYT furious that she had to look up from staring at her phone.

November 21, 2023
Unprompted review

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