Lovelyfloralworld Reviews 

54
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Don’t bother ordering, the flowers arrived late and dead, I complained for a refund as stated in their terms and conditions and was fobbed off, they said the date I gave for delivery was only an estim... See more

Rated 1 out of 5 stars

Ordered a LARGE mauve/lilac/cerese bouquet, ended up with 5 pink roses and some fluff foliage. States on website refund if customer not 100% satisfied. That’s a lie. Prepare to take days to get... See more

Rated 1 out of 5 stars

Let me down by failing to deliver flowers to my mum for mother's Day. Ordered last Tuesday to arrive on Saturday, arrived today (Tuesday). Look nothing like what we ordered. Very disappointed and up... See more

Rated 1 out of 5 stars

Also known as Blooma Florist - Utterly appalling service. Choose Sunday delivery for Mothering Sunday. The flowers arrived 4 days earlier instead. Broken heads and infestation damage to all the lea... See more

1.3

Bad

TrustScore 1.5 out of 5

54 reviews

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1.3

All reviews

(54)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could do no stars I would

If I could do no stars I would! The flowers arrived two days late weren’t the same flowers in the bouquet and missing the balloon that was supposed to be in with it. They have ignored four emails and the telephone number just keeps you on hold with no one answering. When they do eventually pick up its a foreign set up where you don’t really get a straight answer.
Rubbish! No wonder they don’t have PayPal as everyone would be demanding refunds!
DO NOT USE!
RUBBISH

March 23, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid this company AT ALL COST

Avoid this company AT ALL COST
Donot buy anything on their website
They promise to deliver on date you choose then no delivery they bank your money no email or response for days if you lucky they deliver days late dumped on your door step flowers all half dead.
Save your money buy else where.

March 18, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a bunch of flowers for…

I ordered a bunch of flowers for mothers day over 3 weeks ago they eventually turned up 4 days after mothers day.. What turned up was a bunch of about 6 flowers which were dead not even a third of the flowers I ordered.. I could of picked better out of my garden its a discrace.. I wouldn't recommend ordering of these I gave 1 star as I had to put sumert if they had minus rating believe me they would of had it.... Shame I can't actually show u with a pic coz I can't post one on here

March 18, 2021
Unprompted review
Rated 1 out of 5 stars

Lovely floral world not lovely!!

I ordered a bunch of flowers on the 3rd March to be delivered on the 13th for Mother’s Day, they never turned up I called and called and called but nothing I emailed a few times nothing, got a generated email about delays due to COVID-19, then get a text from Royal Mail on the 17th to day they will be delivered on the 18th but we only sent on the 13th! It’s disgusting I asked for a refund and nothing have gone through my bank for a refund and if the flowers turn up they will be refused! Company should be investigated and shut down scammers!

March 18, 2021
Unprompted review
Rated 1 out of 5 stars

Ordered flowers on the 10th for…

Ordered flowers on the 10th for delivery promised to be on the 12th spent 40 pounds with these guys as they were for Mother’s Day, called about 10 times to see where my order was , partner messaged on Facebook- they blocked him , and emailed the company via there contact us page twice 0 correspondence still to this day! the flowers were then delivered yesterday the 16th .... useless! Asked for a full refund still waiting to hear back , awful service and experience I still have to go and buy more flowers so doubled my costs - will never use again and will never recommend to any family or friends

March 18, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a pretty bunch of flowers for…

I ordered a pretty bunch of flowers for my mum on mothers day, supposed to be delivered on the 13th. Nothing arrived, no customer services on a weekend so emailed them.
Again on 15th emailed and phoned because they still had not arrived.
5 times i attempted to contact them with.
The flowers arrived today 5 days late. my mother said half of the flowers wilted and dead. thanks lovelyfloraworld, you really made mothers day special this year!!
Avoid LOVELYFLORAWORLD!! You can buy better flowers at the petrol station.

March 17, 2021
Unprompted review
Rated 1 out of 5 stars

Would give no stars

give no stars

Do Not Use this Company

I placed my order on the 2nd of march and paid the extra cost for the track and delivery my total was £26.99 which was took from my bank on the 3rd of march. My flowers were ment to arrive on the 13th of March for mother's day. On the 13th of march I had no text or anything in regards to my order at which point I tried to phone the company which just so happens to shut a Saturday and Sunday. I also sent an email Saturday afternoon and a pm by fb before I ran out to try get last minute gift. Sunday morning I checked fb messenger to see that their page had gone. Monday morning I then called the company again only for it to go to voicemail. I sent another email to company. Tuesday morning and afternoon I tried to phone again a few times only for the phone to ring for 3 minutes 22 then voicemail . I then reacived a text saying my flowers would arrive on 16th march they did but with no water and the roses were going black and crispy so were dead and look nothing like online ☹️ After being 2 days late. I tried to call this morning again 3 minutes 22 and voicemail and there is no customer service. DO NOT USE THIS COMPANY

March 17, 2021
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company - ordered flowers for Mother's Day, they arrived 4 days early and in less than a week the flowers are all dead. They looked nothing like the picture and the roses didn't even open. Very disappointing and I an still waiting for a response from the company. Will not use again!!

March 17, 2021
Unprompted review
Rated 1 out of 5 stars

Awful company ...

Awful company .... please stay away !!
Ordered mothers day flowers which never came tried ringing and emails but not one reply .Had to seek help from my bank to get a refund and now they're looking into this dreadful company .

March 16, 2021
Unprompted review
Rated 1 out of 5 stars

Never again

Let me down by failing to deliver flowers to my mum for mother's Day. Ordered last Tuesday to arrive on Saturday, arrived today (Tuesday). Look nothing like what we ordered. Very disappointed and upset mum did not receive flowers on time for mother's Day and such poor quality.
Customer services so far have not replied to my messages.
Would not recommend this company. No wonder cheaper than many other proper florists.

March 16, 2021
Unprompted review

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