Lovemoneyfinance Limited Reviews 39

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Please becareful purchasing a car from these people Once the vehicle is sold they block all contact with you. Also the cars are not priced correctly they sold me a car worth 4.5k and charged... See more

Company replied

Rated 4 out of 5 stars

I went into this very open minded, from the first point of contact I felt at ease, messages were passing back & forth & within no time at all I had a offer on the table & pictures of vans being... See more

Rated 5 out of 5 stars

I have nothing negative to say about the company and staff. Bought a car on a Wednesday and by Saturday it had been delivered !! Everything was an easy Process and they worked with me even when I was... See more

Rated 5 out of 5 stars

Communication and help was in abundance, very easy polite nice people to deal with. Everything sorted quickly. Car was delivered to my work for me which made everything even easier. Car arrived very c... See more

Company details

  1. Car Finance and Loan Company

Written by the company

We are a finance company who specialise in car finance. We help people with good and bad credit. We can also offer PCP HP and black box finance options We have options for everyone and even have a zero deposit option. Our sister company Love Money Vehicles with supply your new car for you we can even deliver the car to your house


Contact info

3.6

Average

TrustScore 3.5 out of 5

39 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Please becareful purchasing a car from…

Please becareful purchasing a car from these people

Once the vehicle is sold they block all contact with you.

Also the cars are not priced correctly they sold me a car worth 4.5k and charged me 11k

Due to all the issues I managed to get the finance agreement terminated. I will be taking this further to claim money back I had to pay out!

April 1, 2026
Unprompted review
Lovemoneyfinance Limited logo

Reply from Lovemoneyfinance Limited

Thank you Mr Livesley for you review. We are not lender in this situation this was Family Finance who you and your guarantor agreed to the terms
Regarding your motor vehicle as you are aware the finance company found out you had been using your vehicle for track day purposes. They had an independent Dekra report carried out on your vehicle by an independent inspector. (Which you have been supplied a copy of)You had been advised not to drive the car as you stated was low on compression but you arrived to the inspection with no tax on the vehicle. And it being fully warm to running temperature They wanted to know how you had covered 10000 miles in 4 months which you admitted to them what you had been using the car for. TWe had helped with numerous repairs as we had believed you were using it for work until the finance company advised they wanted to investigate this
Under the terms and conditions of your finance agreement it states the car is to be not modified at all which you also decided to do We have tried to help and assist as much as we can but wanting us to repair a car that you had damaged we don’t do and even after asking us to claim on a warranty so you can have you car fixed. The same report was sent to the warranty company who nullified all warranty claims as the damage was caused by yourself

Rated 1 out of 5 stars

Worse expiring ever,bunch of frouds

On surface Matt and his gang of crooks will tell you anything you hope to hear. But digging deeper there is much darker side all should be aware, for start lovemoney it's what you read .They love your money,and to get them they won't thing twice about screw you around. I order van from them ,pictures look clean ,so I trusted van was fair buy.Matt lay right from start about what work been done to van .After delivery to Belfast I pick van ,admitted was clean looking, washed and drive smove for about 3 weeks. Then all he'll got loose. Broken timing belt. I contact him and reality come real. From that moment first he wanted me to tow van on my own cost between garages,arange mechanics cos he was unable.Just usual nonsense of a cowboy he is. In fact he's well known for screwing mostly elderly customers who are to old or confused about them rights. Never the less after first week no movement on repairs I involved finance to deal with this nonsense, 8 long weeks later van finly got fixed .2500 rental costs lost,thousands in revenue and this fraud continues same game. Unfortunately for Matt I'm neither elderly, neither confused but a business owner who never again buy anything from that bunch of frouds. Closer I'm looking to this company more I can see that just about all good review in here are made by friends and family make you wonder is any of them even real. Any way. To anyone who want buy van or car and have huge chanse of wrecked engine or worse lovemoney be great choice,they deliver for sure,when they sey they check they mean you do it your self,and when anything break don't even bother contact them cos they don't care.So my experience with them is ,hmm putting gently they belong in this business same as pigs on top of London bridge. Both option pointless and costly to clean

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Deffo Recommend!!!

I have nothing negative to say about the company and staff. Bought a car on a Wednesday and by Saturday it had been delivered !! Everything was an easy Process and they worked with me even when I was constantly asking questions and being difficult. Great price on the car too.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Love my new car

Lovemoneyfinance were extremely helpful from the start of my finance application right through to the delivery of my car. Would definitely recommend them to my friends and family. Quick efficient and very polite

July 4, 2025
Unprompted review
Lovemoneyfinance Limited logo

Reply from Lovemoneyfinance Limited

Thank you for your kind words Matthew. You have a beautiful new car. Thank you

Rated 5 out of 5 stars

5* From Me 👍

Communication and help was in abundance, very easy polite nice people to deal with. Everything sorted quickly. Car was delivered to my work for me which made everything even easier. Car arrived very clean and looking smart but did have a few marks on the alloys which I was not aware of but on delivery they promised to put right. Within 48 hrs all sorted. So 5* from me would definitely use again. Cheers Guys 👍

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Put in an application for finance and was agreed and sorted for a new van for our business. Dom and Matt were brilliant with the process and it was stream-less. Van was delivered and very happy with everything. Thanks guys I will definitely be using you again

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Will be using you guys again in the future

Me and my wife used Matt from Love money a few months ago. We came across on of their Facebook ads and decided to apply. Really glad we did, Matt gave us solid advice, secured us finance and managed to source the Audi A5 I’ve been looking for. Thanks a lot. Will be using you guys again in the future

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Worse dealership ever!!!!

Had given these guys a 5 star review, how wrong was I. 1 month into new vehicle. Got a health check done by ford, they found a corroded cooler pipe. Broken DPF, rear shocks damaged and leaking, NSF bearings need replacing. This is after they put through a MOT. So they disputed this and asked for a report from a non ford garage. I did and they found other things. Discs badly lipped. This was still not good enough. So got an independent assessor from the finance company and even though I had done just 1000miles and the report showing that the damage was done before I purchased the vehicle they still refuse to put it right. Breach of the consumer credit act. Reported this company to trading standards. Dont go anywhere near this company. Oh they blamed the rear shocks damage on the body kit I put on it!!!! Responding to the below message:
It was less than 2 months before i started to have issues with teh vehicle, and have the paperwork and emails and whatsapp messages to prove that. You blamed every one and everything else, to the point that i had to go to the finance company to get a repsonse from you, and then you still didnt sort it.

March 14, 2025
Unprompted review
Lovemoneyfinance Limited logo

Reply from Lovemoneyfinance Limited

Good afternoon Gary. Very disappointing that you felt you had to leave this review. As you are away you were sold the van with a fresh independent MoT with no advisories which means no faults. You bought the van to renovate it into your independent use and have replaced wheels, put a body kit on it and other improvements The items you itemised are were and tear and not covered by any warranty company When you bought the vehicle it wasn’t until 6 months after you stated issues but when you first bought it you loved the vehicle and drove it all the way back to Northern Ireland with no issues You said you bought the van as it was the best van you had seen and the best price and that we were saving you over £2500 to purchase the vehicle. Many thanks

Rated 1 out of 5 stars

Worst ever and liars

Thank you for wasting my time over 5 days
Negative trust pilot review being left
Bunch of time waters
Don't tell people things are approved and are not
Utterly poor services
And Ps your customer advisors need to learn customer service skills answering phone with a dull hello

February 10, 2025
Unprompted review
Lovemoneyfinance Limited logo

Reply from Lovemoneyfinance Limited

Good afternoon Donald. Not sure why you have placed this on Trustpilot. You applied in February and were informed you were approved but would need a joint hirer for us to proceed During this process you have been called emailed and WhatsApp detailing what you would need to do to proceed. Unfortunately due to your credit profile this was the only option with all of our lenders. We would advise you to apply again in a couple of months as your credit profile will of hopefully improved. Once this has happened we would be happy to help

Rated 1 out of 5 stars

Step away from these corrupted *****…

We’re do I start please walk away from this company and bumper 365 there a corrupt company that sell dodgy cars and blag you your getting a great deal they dropped my car off in the dark never got a chance to test drive it, got no service history, no spare tyre or anything incase of a puncher, no locking wheel nut to take off the baldy tyres that came with the car and to top it off 10 days later the engine management light came on, the cars had 6 diagnostic reports and needs a new exhaust system fitted which will cost over 1000 pounds to fix, they’ve done nothing to help at all and neither have bumper who take 40 pounds a month for an extended warranty that still refuse to fix the bin they sold me please please please swerve this company it’s disgusting the way they’ve treated me seen a woman and thought shes a gobshite let’s rip her off

September 30, 2024
Unprompted review
Lovemoneyfinance Limited logo

Reply from Lovemoneyfinance Limited

Good evening Joanne Firstly would like to say how disappointed we are with this review after we had gone above and beyond to help you Going through the process we took your car as a px and was in poor condition and not as described which we saw in daylight when we dropped the car off. We paid off your finance for you which was above the cap retail price. The car we dropped off you were very excited for as it was exactly what you wanted in the previous 5 star review. There was an issue with a sensor when you had the car a few weeks which we rectified. You took the car to garage who mid diagnosed a cat issue After due process we took the car to an independent garage who kept the car for 3 days to ensure no faults which there was not. We fixed a puncture free of charge and there were no locking wheel nuts on the car After a few months later there was an electrical fault caused by a low battery. We have tried to help you when contacted by you on each occasion We have never sold you an extended warranty after the first 6 months. This will have been the broker who are independent from us. If you have paid for an extra warranty we would advise you call the warranty company and get any issues rectified We could try and help if you let us know who the warranty is with If you need any assistance don’t hesitate to call

Rated 5 out of 5 stars

Great company

Was in desperate need of a car told Will what I wanted and he delivered. Absolutely love my new car from having one previous. They also went the extra mile and made sure I got it on a certain day! Picked the car up from these guys on the 3/8/24 everything was great. Thank you again

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

What an amazing service This is the…

What an amazing service This is the second car I have now received from this company. Matthew could not of done enough and the team. Came to Ireland dropped the car off and took my car as part exchange and they paid the finance off for me no dramas. Excellent service highly recommend

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and friendly

The staff (Will) was great and couldn't do enough for me. They were very helpful and worked to my budget for both the van and my finance. Even out of hours they answered any questions I asked. I was going to get the van on Saturday but with it needing an mot it got moved to Monday. The thing with the Monday was that I was at work all day, so they worked there magic and was able to get the mot done earlier and hence made it available to be collected on Saturday. And too my surprise Matt offered to come and pick me up to collect. Only had the van a couple of days but upto press I cannot fault the service that I received from start to finish.

April 20, 2024
Unprompted review
Rated 1 out of 5 stars

Crooks do not get any finance with love…

Crooks do not get any finance with love money finance delivered a van with issues after issue’s over £2000 of works to be carried out with none of them answering their phone to discuss

Will be going legal!! Get these crooks in prison!

March 12, 2024
Unprompted review

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