Lovemoneyfinance Limited Reviews 

41
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

WATCH OUT USING THIS COMPANY! THEY DONT OWN ANY STOCK AND HAVE A LITTLE OFFICE IN A BUILDING IN DONCASTER - THEY SEND YOU CARS OTHER DEALERS ARE SELLING AND THEN CHARGE YOU 1-3k MORE ON TOP JUST FOR... See more

Rated 4 out of 5 stars

I went into this very open minded, from the first point of contact I felt at ease, messages were passing back & forth & within no time at all I had a offer on the table & pictures of vans being... See more

Rated 5 out of 5 stars

I have nothing negative to say about the company and staff. Bought a car on a Wednesday and by Saturday it had been delivered !! Everything was an easy Process and they worked with me even when I was... See more

Rated 5 out of 5 stars

Pete was the man i dealt wirh. Honestly got to say he did everything perfect from my finance to actually bringimg the car to my door. Fantastic company and would recommend to all, A class servoce from... See more

Company details

  1. Car Finance and Loan Company

Written by the company

We are a finance company who specialise in car finance. We help people with good and bad credit. We can also offer PCP HP and black box finance options We have options for everyone and even have a zero deposit option. Our sister company Love Money Vehicles with supply your new car for you we can even deliver the car to your house


Contact info

3.5

Average

TrustScore 3.5 out of 5

41 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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3.5

All reviews

(41)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and friendly

The staff (Will) was great and couldn't do enough for me. They were very helpful and worked to my budget for both the van and my finance. Even out of hours they answered any questions I asked. I was going to get the van on Saturday but with it needing an mot it got moved to Monday. The thing with the Monday was that I was at work all day, so they worked there magic and was able to get the mot done earlier and hence made it available to be collected on Saturday. And too my surprise Matt offered to come and pick me up to collect. Only had the van a couple of days but upto press I cannot fault the service that I received from start to finish.

April 20, 2024
Unprompted review
Rated 1 out of 5 stars

Crooks do not get any finance with love…

Crooks do not get any finance with love money finance delivered a van with issues after issue’s over £2000 of works to be carried out with none of them answering their phone to discuss

Will be going legal!! Get these crooks in prison!

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

Mathew is a total con man be aware of this company bad reviews say it all

Mathew delivered a car that panels were hanging off. I needed to fix very poor quality. They needed to go back to the garage to get net turbo pipe new injection seals and replaced cracked manifold. Car came back with nearly empty tank of fuel.when the car came back the dash was lit up with 4 faults and I rejected the car.the garage admitted liability od damaging the steering angal senser.so.mathew offed to collect the car and return it.now he's lieing saying he wants £500 collection costs to take the car 70 miles that were not mentiond. £500 for milage even though the car wasn't fit for purpose. He has had a full refund from the garage and is not returning the money to the finance company. Stay away from these rip-off Britain cowboys.. They should be black listed for dealing with anyone.
The garage that deals with them will never deal with them again, and I dread anyone who dose.thay lie all the time and make things up that aren't true.reported to watchdog and dodgy traders for investigation. Avoid this company. They are bad news and still trying to get them to pay back money. They have been back to the finance company from the garage.
This is not the first bad review this company has and will not be the last.
Also, trying to claim damages to the car when a full walk round video was made before that took it.
Also just reported to trading standards and sent all info over.
Thay ignore all contact and will not return calls
The panels in the back side needed putting back on and there was a live red wire going through the car.when I told you about the car you told me that it was nothing to do with you and contact the garage. The finance company said you have Not payed the funds back so that's a lie from you.your claiming money for damages to the car.there was no damage as I did a walk around vidio sent to the finance company and a email from the garage saying there was no damage to the car coursed bye me but the garage who did the work.i also sent proof you got the £8440 you payed for the car back with no deductions.i never said I wouldn't return the car so that a lie from you.and you never said you were charging for collection of the car so you lied again.£500 for collection to take the car 70 miles that I never agreed to pay for another lie from you.please show proof of this I would love to see it.and picking you up and dropping you off from bus station and train station there's a charge of £500 .your not getting a penny from me.take me to court I'll be happy to sort these lies out there.stop you lies pay the money back to the finance company that you owe them and move on.theres no need to make up lies and be a low life con man.
The finance company new I was still using the car to drive to addenbrooks hospital as I'm wife was on a support machine so no lies there.the garage had the car for nearly 3 weeks you hired me a car for 2 days not for the full time.i went out of my way to help you.i never refused to drop the car off to you so another made up lie.i also have a photo of the driver side rear panel hanging off and the red live wire sticking out.you sau your cars have all these checks but really you just bought a trade in car from the garage and brought it strate here and did nothing to it.you reviews say it all about you.you lie and are dishonest and should be ashamed of your self.
Update
Finally after love money holding on to the payment thay said thay payed back that was a lie
I got a call from the finance company saying thay only just payed them back.well done it only took 5 months.
Thay claimed for damage that wasn't there.total lieing rip off cowboys.
Thay claimed for mileage
That tulip motors payed them back in full for.
Claiming for damage to the car when there was none.i have the vidio to prove this.
Again lieing rip off cowboys
If your not sure of the truth or this contact tulip motors Nottingham and thay will verify this.thay will never deal with them again.
And I have put this all on Facebook reviews page
And every review site I can find so others will not make the same mistake I did of trying to buy a car from a honest car broker.
Look at the reviews on trust pilot and trusted review sites.this is not a company you can trust.im just glad that I'm done with them and never have to deal with these lieing low life's again.
And this is barrie not Karen.

November 11, 2023
Unprompted review
Lovemoneyfinance Limited logo

Reply from Lovemoneyfinance Limited

Good morning Karen
We have not sold a car to you but we did your husband back in July You are stating that the car was delivered with panels hanging off. This was not the case and have the photos to prove this as the car had come direct from Tulip motors who you refer to below. Your husband also signed a sheet with no problems at point of sale
Unfortunately you did report a problem with the car and the above garage collected the car and repaired it for you at no cost to yourselves. You complained to us that they were taking to long so we hired you a car for the time without your car
Tulip motors dropped your car back off with yourselves and therefore they had no fuel in the car.
The faults you reported on the car and later admitted was just a sensor fault which needed to be replaced which you would not allow Tulip or myself to do. You stated the car was undriveable We booked you into a garage a short distance from your house but you refused to go for the above reasons. We asked for a picture of the mileage to ensure you wasn’t driving the car to cause more damage as you had stated could not be driven. Only to find that you had further placed another 1200 miles on the car after saying it could not be used or taken for repair. The car was only agreed to be handed back as you stated you can not drive a car you have bought but this was a lie.
We asked for the car to be brought back to ourselves and you refused to do so.
We are sorry you feel you have not been treated fairly but we could not do anymore for you and nor could the garage
Funds have been returned to lender and they are calculating mileage use etc to close the case this has been out of our hands for a long while

Rated 4 out of 5 stars

I went into this very open minded

I went into this very open minded, from the first point of contact I felt at ease, messages were passing back & forth & within no time at all I had a offer on the table & pictures of vans being sent to me to view,
Once the choice was made the paperwork was signed & the van was delivered to my door within a few days,
Can't fault the service from start to finish.

January 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, all members of staff very helpful finding the right car and setting everything up for me. Highly recommend

December 30, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend A*

I've got really bad credit and this company managed to get me car finance! All in 1 day. Absolutely brilliant experience. A*

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

The whole setup seems very dodgy

The whole setup seems very dodgy, look at the comments on facebook and reviews. Did an application with them, car I had already found was £6495. They asked me mileage which was fine, everything with the car matched their criteria. They told me it would be £249 a month. But then sent me 3 of their own cars, same price £6500 but £169/£179 a month. I asked why the car I wanted was so much more, told it was due to not knowing about the garage's warranty. Informed them they had a 12 month warranty, they just argued with me. Clearly from these reviews they need to worry about their own warranty! Very unprofessional, spoke to me very unprofessionally and used whatsapp. No option to view cars, just told "which one do you want". The cars they offered were older, more mileage. I looked into their companies house records and reviews because that's something that should be done before parting with money. I wouldn't trust this company, exert caution if you do! The reply below is nonsense; the garage I chose offer 12 month warranty as standard and up to 18 months. The cars love finance showed were older, lower models and more expensive overall. They didn’t speak to the garage they just want to cover their reputation. Take a look at reviews and companies house. Won’t be replying further to their nonsense!

November 24, 2023
Unprompted review
Lovemoneyfinance Limited logo

Reply from Lovemoneyfinance Limited

Good evening Sarah
Sorry you think our sales team are unprofessional. We have not dealt with Sarah but a Donna who seemed to want exactly what you are requesting You asked if we could finance a car from your own garage which we said we could not without due diligence The reason being we have to warrant every car for 6 months and after speaking to the garage their warranty was not upto finance regulations We offered similar cars in your price range but you wanted from your own garage. We recommended other finance companies who may deal with your garage. The garage who you chose where not FCA regulated

Rated 1 out of 5 stars

DON'T buy a car from lovemoneyfinance

I've had awful service since I got this car from these people.fiat 500 2013 model.
They told me it would be serviced, valeted, motd, warranty ,that it has a new battery in it.
None of the above was done, I'm now sitting waiting for a battery to be fitted, it's useless...I will be reporting this company to the trading council, as they denied everything even the service company allegedly that supposed to have done the service denied it too, claims they can't find the service proof.
This reply is complete untruth..the only provided item was a "request" for service not proof of service and Deans Auto who allegedly did a so called service would not provide proof of doing one.It also was not in my service book.
So called valet was never done,drivers seat was very dirty, if this is from driving it to me wow, very dirty ,that's also not true..a valet company will put plastic covers on seats.steering wheel also full of grime and dirt..the.bulb for left light also never paid to me despite sending invoice.Where,s the proof of warranty and MOT...Wasn't done,I had to do MOT myself September. There is no warranty at all.
Battery as I wrote I was sitting at garage waiting for a new battery to be fitted.last Saturday.As also suggested, take it for a valet yourself, never was valeted.
This company lies to customers and never was I sent a proof of service,nor valet proof, or paid for anything I had to do myself.Dont believe a word they tell you.ever..
Update to reply...none of this reply is true except the drive to deliver the car...at no point did I state my budget is tight and ifound the car myself online, so again not true, they tried to sell me another car in another colour.
Provide all invoices which you refused to do at any point and refund all costs..don't pretend you are providing an honest service....also not true.i will deal with this through the trading council.

June 13, 2023
Unprompted review
Lovemoneyfinance Limited logo

Reply from Lovemoneyfinance Limited

Good morning

Sorry you feel you have not received the service you expected We have already provided you with the proof of service and battery bill which was carried out by an independent garage. The garage which we gave you the phone number to contact if you had any queries regarding the servicing and battery. As you are aware you bought the car and it was delivered the next day to you as you were desperate for a car. We had explained everything to you and due to your very tight budget we exceeded and got you a newer car than you expected. We kept you aware all along and did all we could to help you through the full process. You should of contacted us regarding the battery as this would be under guarantee and would of been replaced,
As we had explained we drove the car over 250 miles to you the next day you had bought the car and explained that the car will get dirty throughout the journey. The car was valeted by Pristine Valeter Doncaster. When we had delivered the car we get every client to sign a disclaimer to the condition of the car which you signed saying no faults besides for a light bulb when the battery was changed.
We are always here to help you and can be contacted at any time

Thank you

Rated 5 out of 5 stars

Absolutely smashed it

Absolutely smashed it, got everything sorted in one day and the car was with me after the weekend! Brilliant car, would definitely recommend, couldn’t thank them enough

October 13, 2023
Unprompted review
Rated 5 out of 5 stars

Pete was the man i dealt wirh

Pete was the man i dealt wirh. Honestly got to say he did everything perfect from my finance to actually bringimg the car to my door. Fantastic company and would recommend to all, A class servoce from pete, Thankyou!

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service. Goes above and beyond.

Matt is a really great guy. He managed to source the car I wanted for a reasonable price, sorted all the finance out for me and delivered the car to my door. Excellent service, made buying a new car easy and is a professional. Would highly recommend him. Many thanks bud 👍

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Simply fantastic

Simply fantastic. I applied everywhere and no one ever called me back. They called me to explain everything and how it works and now I have a new car. Can’t thank Matthew enough for putting up with me.

Highly recommend this company nothing to much ⭐️⭐️⭐️⭐️⭐️

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Car finance made easy

I have dealt with this company for car finance, straight forward from start to finish 😃 no problems what so ever, great experience and very happy, would definitely recommend them, and a massive thank you to Peter Coulton who was great to deal with.

April 16, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely hassle free and first…

Absolutely hassle free and first class!!

From my initial enquiry to the purchase of my car was all done in about 5 hrs. I cannot recommend an easier way to buying a car

Thank you and highly recommended !!

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company
Didn’t think I would get accepted but wow I did and helped me from start to finished

Thanks guys

April 3, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY THEY TAKE YOUR MONEY…

AVOID THIS COMPANY THEY TAKE YOUR MONEY AND NEVER RETURN IT. I PAID A DEPOSIT WHICH I WAS ASSURED WAS FULLY REFUNDABLE SHOULD I CHOOSE NOT TO PROCEED. ALMOST 3 MONTHS LATER I AM STILL NO CLOSER TO SEEING MY MONEY AGAIN!!
I HAVE SENT COUNTLESS EMAILS AND CALLED THE OFFICE TO ALWAYS BE TOLD THE MANAGER IS NOT AVAILABLE!!!

NEVER PAY A DEPOSIT TO THIS COMPANY BY BANK TRANSFER AS YOU WILL STRUGGLE TO GET YOUR MONEY BACK!!!

LOVE MONEY DO THE RIGHT THING AND CONTACT ME TO REFUND ME MY MONEY I HAVE GIVEN YOU AMPLE OPPORTUNITIES TO RESOLVE THIS MATTER.

WHEN YOU RESOLVE THIS I WILL DELETE ALL OF MY COMMENTS.

May 30, 2022
Unprompted review

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