Lovestruck Reviews 

1,046
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lovestruck has been proactive in suggesting matches over the course of my membership. The profiles were informative and offered a valuable opportunity to chat with potential matches prior to meeting u... See more

Rated 5 out of 5 stars

The team is friendly, helpful, professional and excellent customer service. Their application is simple to navigate and user friendly. They will ll organise date is very convenient to find. Thank you... See more

Rated 2 out of 5 stars

The team tried to match much older men which I had mentioned very clearly in the beginning the age range that is acceptable. Most of the matched profiles is far from ideal. Took almost two months t... See more

Rated 5 out of 5 stars

After joining LoveStruck(LS) on December 2025, these are my humble reviews. 1) The stuff and organisers are always friendly and professional towards all the members. 2)LS app allows user to communi... See more

Company details

  1. Dating Service

Written by the company

Lovestruck is a premium dating agency established in 2006. We provide high-end matchmaking services, dating apps and speed dating events. Based in Hong Kong, we have stores throughout Asia including Singapore and Bangkok. Lovestruck is for singles who lack the time or inclination for endless rounds of swiping and chatting, and instead prefer a personal touch in the search for a committed, meaningful relationship that could lead to marriage. If that resonates, then the Lovestruck experience is right for you. The Lovestruck dating app, speed dating events and matchmaking service have all been hugely popular since 2006. We have a large database of genuine professional singles looking for love. Operated by Love Group Global, a publicly listed company on the Australian Securities Exchange.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,046)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review of Lovestruck

I am a member here and I find the staff in Lovestruck very professional and sincere, and they will go to lengths looking for a suitable match for me.

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Customized Service

The consultant is very nice and always ready to help. She is ready to make new matching recommendations when my requirements change.

December 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. The service team is vey helpful and the app is user friendly as well. The speed dating they organized is always exciting and gives me surprises. I think I and the one I love is being connected somewhere inside the lovestruct.

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

Professional service

Frances is the expertise with personalise approach. She matched my profile in various aspects like personal background, academic level and expectations in a relationship. Staff are helpful and ensure safety and security. They provide an opportunity to meet professionals from different industries and social classes. I have met some awesome people.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Appreciate

Lovestruck are attentive and professional. They told me that when start anther relationship there’s another love. Thank you providing good service and helped information.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

约会体验很棒

约会体验很棒,很不错的平台,值得信赖!让我可以拓宽我的交友圈,跟更多男士接触,从中选择我心仪的另一半。

November 5, 2023
Unprompted review
Rated 5 out of 5 stars

Remarkable matchmaking efforts

Geraldine's matchmaker service is exceptional, characterized by her warm and inviting approach. Her friendly demeanor establishes a comfortable atmosphere, ensuring clients feel truly understood throughout the matchmaking journey.

Geraldine's dedication to her work is evident in the personalized experience she provides. Taking the time to comprehend each client's unique qualities, preferences, and aspirations, she goes beyond the surface to create meaningful connections.

A standout feature is Geraldine's responsiveness and proactive follow-up. This consistent connection builds trust, as she promptly addresses concerns and adapts strategies, contributing to a seamless experience. Additionally, Geraldine serves as more than a matchmaker; she offers valuable advice, enriching the decision-making process for clients.

This comprehensive support enhances overall satisfaction, making the matchmaking experience with Geraldine both efficient and memorable.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Continue and be better for dating business

I like the overall attitude of the company a d hard to find potential target for users. I like the manner of the staff. I like the environment of the company. But for the speedy dating, can screen more suitable target for the girl that be invited to the date. And no chatting chance with someone that want to chat, so it would be better providing chatting chance before dating.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Overall experience is wonderful

I just started using their services not long ago but they are able to recommend me ladies based on my selection. Their services is excellent, environment is cosy & their staff are friendly😊

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

The team customer service was super…

The team customer service was super good . They are super friendly and nice person. They try them best to sent me different types of guy for me to choice and try to know them . And also try them best to ask me which day I am available to meet up with the guy in there ..thanks you so much ..

November 21, 2023
Unprompted review
Rated 5 out of 5 stars

I am love-struck!

I am indeed love-struck with their smoothies and shakes - and awe-struck with their incredible customer service.
I would never get around to have two healthy smoothies per day if I had to create them from scratch, but they do all the hard work, and so everything is done in around a minute. It really couldn't be easier to add something healthy to one's diet. And it tastes superb, too.
They are also super nice and super reliable, and in case their courier isn't, which happened in my case, they bend over backwards to make everything right.
I love this company and their products!

November 12, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look