Love Tiki Reviews 1,582

Good range of products and very quick delivery! Helpful customer service too!

Ordered spoons & napkins.good quality & arrived on time 🙂

Easy to deal with. Good prices and a good variety of products

Superb items (balti bowls). Fast delivery and great communications

Not a great experience with Love Tiki unfortunately. I ordered two glasses that showed as in stock on the website. After a week of waiting I tried the online chat and received only automated responses to say my order was being processed. I called Love Tiki about my order and spoke with a lady who said she would find out what was happening and call me straight back. I waited hours and she never called. After a few more days the online chat showed that my order had been shipped, but it hadn’t. A few more days went by and I emailed and did receive an apology. Was told the glasses were out of stock and we’re due soon. I rang again after a few more days and was told it was the suppliers fault, but they were due soon. Eventually the glasses did arrive and are great. I feel that I won’t buy from Love Tiki again though due to bad and confusing communication. Shame, as the Website looks great!

My query was answered immediately on the online chat. Very helpful.

Excellent customer service .. competitive pricing and good honest value based business !!

Ideal additions to my cocktail range. Competitive price,quickly delivered.

Order was accurate and arrived quickly. Best prices i could find on the net.

Always a pleasure to buy from a professional company that puts their customer first.

Very disappointed I have not received the item. Placed the order on 14th November. It is now 5th December and no email or contact as to why there is a delay. I received an email after I placed my order stating 2 - 5 day delivery. It is now 16 business days since I placed my order (it would be more if I counted the weekend days!!) Shocking service to say the least. Please someone contact me or else I will have to call up my payment provider to arrange a full refund.

Responding to your reply. We know our neighbours at no. 9 very well and upon asking them about the package they said they've not accepted anything on our behalf. Please arrange a replacement to be sent as it's obviously lost

Fab - responsive and great price, thank you

Customer communication is non-existent, these guys use Hermes/Evri to deliver and charge £4.99 for the inconvenience, making a tidy profit...

I'd avoid ordering until they change courier and improve their customer communication.

Still have yet to receive my order!

Fantastic. Fast service and good comms. Look forward to ordering again

Placing the order was easy , website is easy to navigate.
Part of my order was missing but showed as complete. It took some time to get hold of the right person to resolve the problem. I was assured of delivery the next day of the missing item.
I called a week later, still no parcel.
Turns out they never sent it. It would be sent out same day - guaranteed next day delivery.

Shame they sent it to a different address. This address is different to my invoicing and original delivery address. Thankfully the addressee noticed when parcelforce turned up and parcelforce were fab for just delivering it to me in the end.

I’ve lost faith in them now. Really poor communications too.

First time ordering from Lovetiki, prices very competitive. My order arrived quickly but one item was missing. Emailed LT and Ryan replied promptly with apologies and sent the missing item immediately. Thus I will be ordering from them again.

I have ordered wooden Spoons, forks, and knives on 21st Sep 22 and the Order Number: LT6657, it was delivered after 3 weeks and that too I have chased up on it.

No communication for delay and only after 2 time chasing them its been delivered.