Lovett Sales & Lettings Reviews 

129
TrustScore 1.5 out of 5

1.4

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Rated 2 out of 5 stars

Very poor letting agent. This property was under Just Let's who were quick to do maintenence and pretty much left me alone to live my life. These people take an age to do repairs. Three mont... See more

Rated 1 out of 5 stars

Lovetts are awful and I would run a mile before using them. After 18 months with them, my landlords have also decided to leave them to my great relief. Repeatedly useless when I've needed to... See more

Rated 1 out of 5 stars

Avoid at all costs. They allowed tenants to cause in excess of £20000 worth of damage to our property, did not chase when rent was overdue, allowed safety certificates to expire, they just took our m... See more

Company replied

Rated 1 out of 5 stars

Awful experience with letting agents , Unable to contact them for a week at a time , no communication between landlord , then and myself . Landlord let’s himself into house at his own free will ,... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

We are an independent, family owned and operated estate agency. This means we put people first. Many of our clients come back time and again due on the high levels of service they receive.We pride ourselves on offering a tailored, individual service, where every client is given a bespoke solution, dependent on the property. We are honest and open, giving you sound advice based on our decades of extensive market knowledge gleaned from 35+ years of experience in St Neots and the surrounding areas.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

129 reviews

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1.4

All reviews

(129)

1 review in the last 12 months

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Rated 5 out of 5 stars

David and Rosie were superb from the…

David and Rosie were superb from the minute of advertising our house to the day of moving. Both were very professional, and made us feel relaxed when talking to them.

If they were not available, there was always somebody in the office who answered the phone and passed a message on.

I will only use them from now on to sell in the future, in fact, if they left I would use them wherever they go.

I can't praise them enough, once again, thank you David and Rosie.

October 25, 2019
Unprompted review
Lovett Sales & Lettings logo

Reply from Lovett Sales & Lettings

Thanks Adam, very kind words!

Rated 5 out of 5 stars

Knowledgeable of the local market…

Knowledgeable of the local market without being pushy like some other agents. Kept informed of new viewings and the feedback. Negotiations of the offer were well advised and managed with an agreeable outcome. All in all very happy dealing with David and the other members of the team.

August 26, 2019
Unprompted review
Rated 5 out of 5 stars

Great work from a great team!

From our initial viewing through to completion, our experience of buying through Lovett was first class. David and Rosie were always friendly, helpful and exceptionally professional. They reacted quickly to questions and queries that we raised. Buying a house is a stressful process but we couldn't have asked for anything better from them. Great work from a really great team!

August 12, 2019
Unprompted review
Lovett Sales & Lettings logo

Reply from Lovett Sales & Lettings

Thanks for the kind comments, guys - it was a pleasure working for you!

Rated 5 out of 5 stars

Lovetts sales and lettings acted very…

Lovetts sales and lettings acted very professional and we're very helpful in the sale to completion of our property and always quick to return calls and emails.
Feedback was always given on any viewings in the form of an email which I found more than exceptable.

July 3, 2019
Unprompted review
Rated 5 out of 5 stars

A real Quality Experience

We have been doing business with Lovetts Sales and Lettings for about 10 years. In that time we have found them to be exceptionally helpful at all times. They have found excellent tenants for us and also assisted in any other way that we have requested, always finding economical and quality sub-contractors for any works needed. Finally, having decided to cease being landlords, we asked Lovetts to market the property and find a purchaser. This they have done promptly and efficiently. We recommend them to anyone involved in the property market.

July 3, 2019
Unprompted review
Rated 5 out of 5 stars

I have worked as an estate agent for 3…

I have worked as an estate agent for 3 years myself so in that time I have dealt with many clients and other estate agents and I have also gained a good insight into the industry, I can honestly say David from the sales department of Lovett has been the most knowledgeable and professional I have had the pleasure of dealing with and would strongly recommend Lovett estate agents to anybody looking to sell or buy or rent there property, top class service, thank you very much !!!

April 1, 2019
Unprompted review
Rated 4 out of 5 stars

Exactly what I said on my tin!

Understood precisely what my requirements and sorted them quickly. Once the appropriate property was posted I had been notified, viewed and deposit paid.

March 5, 2019
Unprompted review
Rated 5 out of 5 stars

From the first meeting onwards Lovett's…

From the first meeting onwards Lovett's have been professional, courteous, helpful, understanding and willing to work with us. I would recommend them to anybody who is looking for renting or selling. Keep up the good work and look forward to a really good working relationship.

February 18, 2019
Unprompted review
Rated 1 out of 5 stars

Run a mile before using Lovetts.

Lovetts are awful and I would run a mile before using them.

After 18 months with them, my landlords have also decided to leave them to my great relief.

Repeatedly useless when I've needed to contact them (friendly, but useless), and they keep interfering with things that they shouldn't be interfering with. Over the course of my tenancy they've unilaterally changed my energy supplier three times and messed my water supply around twice.

When work has been required to the house they've managed it badly - it would be funny if someone want having to foot the bill for their incompetence.

I have spent most of my tenancy undoing the mess that Lovetts keep putting me in.

October 12, 2018
Unprompted review

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