LowCostDeals Reviews 

50
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Karen Allen from Aspen Travel arranged our trip to India. Karen is a very professional agent and nothing was too much trouble for her. We will always use Karen for our holiday tours in the future be... See more

Rated 5 out of 5 stars

Karen Allen deal with my holiday booking to Veitnam/Cambodia today. She could not have been more helpful, polite or responsive! I had two very straightforward calls from her where she explained everyt... See more

Rated 5 out of 5 stars

We booked our Wendy Wu tour through Karen & Liz at lowcostdeals. We were doubly impressed as we got a fantastic discount & then unbelievable service. Every question asked has been answered quickly... See more

Company replied

Rated 5 out of 5 stars

We have had consistently great service from Karen Allen. She will always go the extra mile in securing the best deal (when compared by us with other agents) and also securing the rooms we wish etc. Sh... See more

Company replied

Company details

  1. Travel Agency

Information provided by various external sources

Here at Low Cost Deals we have extensive knowledge, practice and experience in providing holidays from some of the biggest holiday tour operators including Club Med, Mark Warner, Wendy Wu Tours, Titan Travel, Cox & Kings, and many more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(50)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Golden Triangle and Ranthambore National Park

Karen Allen from Aspen Travel arranged our trip to India. Karen is a very professional agent and nothing was too much trouble for her. We will always use Karen for our holiday tours in the future because it is so good to be able to speak to one person instead of a customer service centre. Karen also arranged our aircraft seats for our flights. All relevant paperwork was timely and correct. She also returned any emails or telephone calls very quickly.
All this gave us a hassle free and very enjoyable trip.
John and Christine Adlam

February 12, 2017
Unprompted review
Rated 5 out of 5 stars

AspenTravel.co

Karen Allen deal with my holiday booking to Veitnam/Cambodia today. She could not have been more helpful, polite or responsive! I had two very straightforward calls from her where she explained everything and found me the best deal.Paperwork promptly sent on email so all discussed and booked without any trauma at all, which is most unusual in this business. Thanks and look forward to catching up with her when she has been to Vietnam in November to get the tips and hints to make the trip even better.

September 30, 2016
Unprompted review
Rated 5 out of 5 stars

Treasure of Chine with Hong Kong stopover

Sarah Stuart was great - courteous, professional, helpful and friendly - no non-sense 'business grabbing negotiation.' Right information, right price [I hope] simple unambiguous advice - most importantly trustworthy [never felt she was there only for the business and her bonus etc]

Arun and Ratna [Mrs] Debnath, Harrow, greater London.

May 23, 2016
Unprompted review
Rated 5 out of 5 stars

low cost deals

This is the first time we have used Low Cost deals and we will use them again in future.We found a tour we liked then rang them if they did it. they did and saved us 5% on the price which was a good saving.Other than the savings they were very helpful all way though the booking and kept us up to date on everything and we have received our tickets well in advance of departure date

October 24, 2015
Unprompted review
Rated 5 out of 5 stars

Great, Reliable and friendly service

We have been booking our holidays through this company for the last few years. The company and especially Karen had been a fantastic help. The service is consistent, reliable and they provide exactly what they offer on paper. Karen has also been able to find holidays that suit us. Getting 5% off the quoted price is a bonus.
Excellent value for money. Great, reliable and friendly service

October 13, 2015
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Dear Mrs Nair,

Many thanks for your kind words. We will pass your comments to Karen.

Low Cost Deals team

Rated 5 out of 5 stars

Massive Help

We have used LoCostDeals for many years now for our special holidays say to safari and the Caribbean. We have always dealt with Karen and never failed to have friendly, informative and prompt help with the arrangements. Karen is well travelled, as you would expect, so her personal experience has added that extra bit of advice.

We wouldn't go anywhere else.

September 30, 2015
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Karen likes to sample the products we sell so she can pass on her knowledge to our customers. We thank you for your kind comments and hope to hear from you for your next trip.
all the best from LCD

Rated 5 out of 5 stars

Reliable and helpful

All members of staff are friendly and approachable. Offer helpful advice and generous competitive discounts. Paperwork supplied on time

September 16, 2015
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Dear Elizabeth

thanks so much for your comments , we appreciate your business , please feel free to recommend us to your family and friends.

Rated 5 out of 5 stars

Excellent and friendly

Always available, helpful and professional. Always working to save you money.

Pick up mistakes from tour operators.

September 16, 2015
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Dear Mr Balloch

thanks for your kind comments
all the best the LCD team.

Rated 5 out of 5 stars

Cannot imagine booking cruises anywhere else

Since we found this company five years ago we have booked a number of sea cruises and river cruises through them and we are so pleased with the service and prices they obtain for us that we would not consider anywhere else. Helen Price always deals with our enquiries in a really efficient way and is friendly and helpful. We have recommended LowCostDeals to others including my sister-in-law and her husband who have now joined us on two cruises with a third booked for October.

September 15, 2015
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Dear Mr Childs

thanks for your kind comments , Helen is a long standing valued member of staff and we will let her know of your comments
all the best the team at LCD

Rated 5 out of 5 stars

Excellent service

I was looking for a trip to see the Northern Lights and couldn't find exactly what I was wanting on the Hurtigruten website.
The lady at LowCostDeals was very helpful, told me of her own experiences on a particular ship and found us a place and dates which suited us exactly.

September 15, 2015
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Thanks so much we pride ourselves on our service and knowledge here at LCD and we appreciate your feedback.

Rated 5 out of 5 stars

Excellent Professional Service

Karen succeeded in rebooking a previously cancelled booking at very short notice securing a very keen price and even managing to book the same cabin.

It was all done with the minimum of fuss and the transaction completed very quickly. I would have no hesitation in making travel arrangements with this company in future.

September 11, 2015
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Dear Mr Smith,

thank you for taking the time to review our agency. We will forward your comments to Karen.

Regards,
Low Cost Deals team

Rated 5 out of 5 stars

Lower price but not lower customer care and service

Saved over £400 on our Titan Holiday to USA which is booked for April 2015. Saved on price but still the first class service and customer care.
Nothing has been to much trouble, Karen and the team from LowCostDeals have been so helpful, so a big thank you for your past and future service

February 1, 2015
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

thank you very much for your positive comments , we will pass onto Karen and hope you will contact her for future trips.

Rated 5 out of 5 stars

Great Customer Service

Lucy and the rest of the team have done it again. Getting this level of personal service from a company nowadays is difficult to find that coupled with the benefit of continually saving our family money on our summer holiday with Mark Warner makes LCD an easy choice to make.

This is our third year booking through LCD who have such experience and knowledge in relation to the Mark Warner destinations we have visited - What a great booking agent offering that true "value add" thanks again for 2015.

January 14, 2015
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Thank you for your lovely comments. Lucy and the team appreciate your feedback.

Rated 5 out of 5 stars

Great service

We have had consistently great service from Karen Allen. She will always go the extra mile in securing the best deal (when compared by us with other agents) and also securing the rooms we wish etc. She also has great advice on destinations that would suit our family. Highly recommended.

January 12, 2015
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Thank you for your positive feedback. Karen is an experienced member of our team and appreciates your comments.

Rated 5 out of 5 stars

Really good service

Karen was very quick to give me all the information I needed on the holiday I was interested in. Thanks so much. We booked it and now have it all to look forward to. Thank you again.

January 12, 2015
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Thank you for taking the time to leave your comments. Karen is always ready to help and appreciates your feedback.

Rated 5 out of 5 stars

Top class service with major savings

Lucy and the rest of the team are a pleasure to deal with. The company saved me money when booking me a holiday as an agent for a well known company. Had I booked direct with the other company, I would have paid around £600 more. I checked with the other company and they could not price match. Nothing was a problem and any query was quickly dealt with. As an example I wanted to book my aeroplane seats but the company providing the holiday stated they were unable to provide my flight reservation number as it was part of a block booking. Lucy was able to provide the necessary information within 15 minutes of my asking for her help, That's what I call service.

December 9, 2014
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Thank you taking the time to leave you feedback. Lucy is a valuable member of the team and we will pass on your lovely comments.

Rated 5 out of 5 stars

Great customer service as always .

Yet again another brilliantly organised club med trip , thanks to Karen's care & attention. We have had a great week at Le Riad in Marrakech , with btilliant rooms at an amazing price . Can't wait to book the next trip .

November 9, 2014
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Thank you for taking the time to leave your feedback and look forward to arranging your next trip

Rated 5 out of 5 stars

Great customer service

I am very happy with the service LowCostDeals provided. They responded quickly to my initial enquiry and then were very flexible and helpful with follow up questions. There was no hard sell but they pitched it just right to win my confidence. I can't praise the service enough. Top quality! The company's representaive, Sarah Nowell stuart is a real asset to the business.

September 5, 2014
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

thank you for your feedback Mr Bell , we pride ourselves on service and pleased you found Sarah to be exceptional ! All the best the team at LCD!.

Rated 5 out of 5 stars

Superb customer sevice

I would recommend very highly. I have used to book several Titan tours at a discounted price, much cheaper than booking direct with Titan. Karen is amazing, I email my requirements and receive a quick reply with quote, booking is a breeze and the arrangements from initial booking to departure go like clockwork. I will certainly be using to book my next holiday!

August 20, 2014
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Dear Ms Walton


we appreciate your feedback regarding Karen's service , she has been part of the team for 20 years now and she has exceptional people skills and destination knowledge. Hope to hear from you in the future. All the best the team at LCD !

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look