LowCostDeals Reviews 

50
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Karen Allen from Aspen Travel arranged our trip to India. Karen is a very professional agent and nothing was too much trouble for her. We will always use Karen for our holiday tours in the future be... See more

Rated 5 out of 5 stars

Karen Allen deal with my holiday booking to Veitnam/Cambodia today. She could not have been more helpful, polite or responsive! I had two very straightforward calls from her where she explained everyt... See more

Rated 5 out of 5 stars

We booked our Wendy Wu tour through Karen & Liz at lowcostdeals. We were doubly impressed as we got a fantastic discount & then unbelievable service. Every question asked has been answered quickly... See more

Company replied

Rated 5 out of 5 stars

We have had consistently great service from Karen Allen. She will always go the extra mile in securing the best deal (when compared by us with other agents) and also securing the rooms we wish etc. Sh... See more

Company replied

Company details

  1. Travel Agency

Information provided by various external sources

Here at Low Cost Deals we have extensive knowledge, practice and experience in providing holidays from some of the biggest holiday tour operators including Club Med, Mark Warner, Wendy Wu Tours, Titan Travel, Cox & Kings, and many more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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4.8

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(50)

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Rated 5 out of 5 stars

Wish I had found this company before

Having travelled with Hurtigruten on several occasions I had made usual enquiries with them for my winter coastal voyage this December and obtained dates & prices for the trip. By pure chance I checked out LowCostDeals . Within 15minutes they had found exactly the same holiday with a substantial saving! The service I received from Karen and her colleagues has been second to none.
This is the first review I have ever made but was so impressed with the service given I wanted to make my appreciation known.

July 16, 2014
Unprompted review
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Reply from LowCostDeals

Thanks for your positive comments Ms Miller and we will pass your comments onto Karen . All the best from team LCD!

Rated 5 out of 5 stars

Northern Excitements

We booked a the last moment. Where do you go for a week in March when the Med might still be a bit a bit chilly and warmer places too far away for a week ?
Yvonne Montgomery of Apsen Travel organised a fantastic week for us cruising up the fabulously scenic East Coast Norway right up to the Russian border at Kirkenes. She had either been on the cruise herself or was just brilliantly informed. The hotels in Kirkenes and Oslo were well chosen and didn't break the bank . The northern lights shone down obligingly for three nights in succession
We flew back for a two night mini break in Oslo on the way home .
I hadn't been on any sort of cruise before and despite suspicions that they were for Very Old people I thoroughly enjoyed it. The boat stops two or three times a day , sometimes for 6 hours as in Trondheim or for shorter periods and there were options for excursions. We drove huskies on one day and I retrospect I was sorry to miss the King Crab day out on snowmobiles
Land was always in view and each morning it was exciting to wake up next morning to colder , snowier and more dramatic landscapes
Brilliant and different. My only reservation was that it was in fact a weather dependent trip. We were lucky but I would advise people not to book the excursions beforehand. Hurtigruten pretends that you have to but you don't .Wait and see if the sun shines
Thank you Yvonne.

April 2, 2014
Unprompted review
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Reply from LowCostDeals

Yvonne has been advised of your positive comments and looks forward to assisting you in the future.

Rated 5 out of 5 stars

Wouldn't do it without them!

I discovered the company by accident last year and had wonderful service from them, especially Sarah. I had no hesitation in booking through them again this year as it was another long haul holiday and their prices were excellent - really good savings! Once again Sarah Stuart did everything for us and answered any queries we had about our travel plans. Of course we would come back to them for another holiday, no question!

April 2, 2014
Unprompted review
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Reply from LowCostDeals

Dear Ms Paul

we will pass your comments onto Sarah who is a valuable member of our team.
We hope you will recommend LCD to your friends and family.

Best wishes Team LCD!

Rated 5 out of 5 stars

A holiday is a time to relax and unwind, that experience should start from the moment you make your booking; with Aspen it does!

Everytime I approach Aspen to book my holiday I immediately begin to look forward to the day I climb into the car or taxi bound for my destination. Nothing is too much trouble and they always seem to find a very attractive rate. Good value for money and very friendly. Give them a call or drop them a line to see for yourself.

March 20, 2014
Unprompted review
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Reply from LowCostDeals

Dear Mr Orr

What lovely comments we appreciate your feedback ! Please feel free to recommend us to your family and friends .


best wishes Team LCD

Rated 5 out of 5 stars

Lucy Clancy & Aspen - Brilliant service year after year

We have been using Aspen travel to book our large party's annual ski trip for the past 5 years. My contact there is Lucy Clancy who, every year, provides the best service I have ever had. We initially have a group booking and as the time gets nearer more people ask to join our group and all I have to do is send Lucy a simple email and she takes care of everything. Any queries with the tour operator or airline are quickly addressed and responded to. In fact we returned from our most recent Club Med Ski trip on Sunday and the first thing I done on Monday morning was email Lucy to thank her for organising everything and to ask her for prices for our ski trip next year. Unbeatable service and we would never use anyone else other than Aspen and in particular Lucy! Aspen, she is a credit to your company.

March 18, 2014
Unprompted review
Rated 5 out of 5 stars

Pushing out of my comfort zone - made easy by LowCostDeals!

Ii cannot fault the effort that Karen put into answering my many questions prior to booking a holiday to India. She put any fears I had to rest and always promptly answered my questions. The tour was with Kuoni who again were faultless throughout the holiday. We had an amazing holiday - such a valuable life experience! I would not hesitate to recommend booking with LowCostDeals (in fact, we have already booked Califormia). Well done!

March 11, 2014
Unprompted review
Rated 5 out of 5 stars

It couldn't be easier

We were referred to Karen at Aspen Travel by Viking Cruises. We had so many queries it being our first river cruise and our first visit to china so there was a lot to get sorted and Karen just made everything so simple and now we are due to leave in less than three weeks and have all our baggage tags, visas and bookings all paid for and she sorted it all out. So well in fact we have booked another river cruise later this Summer. Equally easily. Get Karen to do it for you.

March 4, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have been grateful to Aspen, and Lucy Clancy in particular, for their patience as we have booked three times, having to cancel the first two times on account of illness. Lucy and her colleagues have always been most helpful, and we have been grateful for the discount on the operator's price.

Richard Lindley

March 1, 2014
Unprompted review
Rated 5 out of 5 stars

Great deal with Aspen Travel

Karen arranged a good deal on a Danube cruise. she replies to e-mails quickly and answers all questions. I would book a holiday with this travel company again.

February 26, 2014
Unprompted review
Rated 5 out of 5 stars

Aspen Travel takes the hassle away

I used Aspen Travel in 2012 to arrange a Mark Warner tennis holiday with some add ons. Karen Allen was very helpful and sorted out a couple of issues then. This year I wanted a similar tennis holiday for the family and immediately thought of Karen. An email and a couple of phone calls later it was all arranged and I saved some money too. Simple. And thanks to Karen.

Bill Craig

February 24, 2014
Unprompted review
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Reply from LowCostDeals

many thanks for your comments , we will pass onto Karen and hope you will contact her for future travel plans.

Rated 5 out of 5 stars

Great personal service and competitive price too.

Stumbled across Aspen Travel by mistake when looking up a number for Kuoni and was very glad I did. Dealt with Karen Allen from the beginning who was polite and extremely helpful, answering all of my many questions with patience and understanding. She was 'with me' every step of the way and when I book my next holiday, I will definitely be going back. Well recommended.

February 13, 2014
Unprompted review
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Reply from LowCostDeals

Dear Lisa, Many Thanks for taking the time to leave such positive feedback, we really appreciate your comments, especially Karen! Thank You once again for booking with lowcostdeals. We look forward to helping with future holidays.

Regards All the team @ lowcostdeals

Rated 5 out of 5 stars

Fabulous customer service

We decided to go to China with Wendy Wu a couple of years ago and I found Aspen travel on the internet. The customer service was exemplary and when we decided to go to Thailand with the same company. We didn't hesitate to use Aspen travel. They forwarded us an email regarding the political situation in Bangkok which was very helpful. Karen Allen has been dealing with our holiday and she is a star! I would certainly use them again and recommend them to all.

February 11, 2014
Unprompted review
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Reply from LowCostDeals

Dear Di,
Thank You very much for your wonderful comments, Karen will be extremely pleased to hear your kind words. We do pride ourselves on our product knowledge, advise & customer service. We hope we can help you with any future travel plans.

Regards lowcostdeals

Rated 5 out of 5 stars

A breath of fresh air!

We booked our Wendy Wu tour through Karen & Liz at lowcostdeals. We were doubly impressed as we got a fantastic discount & then unbelievable service. Every question asked has been answered quickly with optimal information. They are efficient but not pushy like so many agents. We were disappointed with the business-like manner of the Wendy Wu staff on the phone. We felt we could not ask all the questions we wanted to. Karen & Liz are very friendly & honest in their manner - a real pleasure to deal with.
Jane Bowley
Leicestershire

February 8, 2014
Unprompted review
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Reply from LowCostDeals

Dear Mrs Bowley,

Thank You very much for your wonderful comments, Karen & Liz are extremely pleased to hear your kind words. We do pride ourselves on our product knowledge, advise & customer service. We hope we can help you with any future travel plans.

Regards lowcostdeals

Rated 5 out of 5 stars

A lovely company to deal with, who truly want the best holiday for you.

I found this company very supportive every step of the way.
They also gave us the best deal by far.
Our contact was Karen Allen who also went the extra mile by
managing to upgrade our room.

February 4, 2014
Unprompted review
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Reply from LowCostDeals

Many Thanks for taking the time to comment, we really do appreciate your kind words. We look forward to helping with your next holiday!!

We are glad Karen could help, she prides herself on going that 'extra mile'

Thank you from all the team at lowcostdeals.

Rated 5 out of 5 stars

Our perfect solution

After many years of trauma sustained from making holiday and flight arrangements directly with travel companies, we (my wife and I) have now found our perfect solution to such problems. We have booked three long haul tours through Lucy Clancy (Aspen Travel) who has always been very pleasant, supportive, competent, and professional.
Lucy has provided us with:
• a hassle free way of planning and booking holidays/tours
• clear precise information relating to our intended plans
• clarifications and answers to our numerous questions
• an interface with large Tour Companies, and through her tenacity has enabled us to be in possession of facts we could not obtain directly from such companies
• a rapid efficient service
Aspen Travel further rewarded the above advantages with a discount.
We can fully recommend this route (Aspen Travel) to other travelers who wish to enhance the enjoyment of booking holidays.
G & N

February 2, 2014
Unprompted review
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Reply from LowCostDeals

Many Thanks for taking the time to leave such wonderful feedback. your comments reflect the aim of our business.

Lucy will be extremely pleased with your kind words, Many thanks for booking your holiday with lowcostdeals, we appreciate your business & look forward to planning your next holiday.

Best Regards

lowcostdeals

Rated 5 out of 5 stars

China on a Wing & a Prayer?

Not really if you use Low Cost Deals for your travel agent.
I had the fortune to make contact with Karen Allen who was not only knowledgeable on Wendy Wu tours but she also had an understanding and patient manner despite me calling her innumerable times to check on yet another detail that I hadn't appreciated.
It's nice to have such customer orientated agents around as it adds to the pleasurable experience of making any holiday the "holiday of a lifetime"
Well done LCD
Roger Marples
Reigate Surrey

February 1, 2014
Unprompted review
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Reply from LowCostDeals

Dear Mr Marples,

Thank you for such wonderful feedback, we hope you enjoy your China experience, & would love to hear how it went.

Karen will be delighted with your comments, thank you once again for leaving such kind words. Regards lowcostdeals

Rated 5 out of 5 stars

Professional, friendly helpful service.

On two occasions Karen has patiently helped us to rearrange the dates of our holiday.
She is knowledgeable and always goes the extra mile to be helpful. She rings when she says she will and seeks to get the best deal. Thank you Karen.

February 1, 2014
Unprompted review
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Reply from LowCostDeals

Dear Mrs Fielding

Thank you for the wonderful feedback, we hope you enjoy your forthcoming trip, we'd love to hear how it goes! We look forward to helping with future travel arrangements.

Regards
lowcostdeals

Rated 5 out of 5 stars

Great personal service and good value

Come across LCD whilst searching online deals.
I sent an online query and received a prompt response from Liz.
I then sent several further queries, and each was responded to by Liz very prompt and efficiently.
I am very pleased with the service I have received, and the bonus in getting a good deal easily made my decision to book the holiday.
So far, so good - and recommended!

January 31, 2014
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Dear Tony,

Many Thanks for taking the time to comment, we really do appreciate your kind words. We look forward to helping with your next holiday!!

Thank you from all the team at lowcostdeals.

Rated 5 out of 5 stars

A first class company offering great value and a high quality of service.

I have used LCD on a number of occasions over the last three years. The fact that I consistently go back to them tells its own story. I usually deal through Sarah, and the service which is given is always superb. LCD offer great value on travel and tours offered by a wide range of companies. I have found their prices to be unbeatable. The superb, friendly service is more than a bonus.

I am already looking at future trips, and Sarah at LCD will be the person whom I contact when I book my next vacation.

I confidently recommend LCD, and suggest that anyone considering future travel plans should check out on what this company has to offer.

January 15, 2014
Unprompted review
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Reply from LowCostDeals

Dear Mr McColgan

Many, Many Thanks for your superb feedback! We appreciate both your comment s& continued business. Sarah is delighted with your comments on the service & advice she has provided. We'd love to hear how your holiday went & look forward to helping with any future travel.

Regards lowcostdeals

Rated 5 out of 5 stars

Excellent, helpful service.

This is the fourth time we have booked with this agency. They are very prompt and helpful with information on holidays and always give us a competitive price. They are very friendly and give us a personal, tailored service.

January 15, 2014
Unprompted review
LowCostDeals logo

Reply from LowCostDeals

Dear Mrs Theodossiades,

We welcome your booking every year, please let us know how this years holiday goes!! Many Thanks for leaving such great feedback. Looking forward to booking your 2015 holiday.

Regards

lowcostdeals

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