This company Listens to you, and WORKS WITH YOU to find the right payment, the right schedule and allows adjustments to be made as and when you need them. Lowell also help when any crisis occurs, adj... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your patience and professionalism is phenomenal. I have been in dire straits financially for a number of years now, and you've shown me such a lot of patience, nudging me to sort out my bills. Followi... See more
Company replied
Everything is clear and no pestering. i want to pay off my debt and knocking or doors an constent pestering is not going to help. You seem more underatanding and make you want to try hardwrto pay stuf... See more
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I have worked with Lowell on a couple of occasions now and found them to be kind, professional, thoughtful and genuinely helpful. They have staff who are trained well to deal with finance and debt. Th... See more
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Company details
Written by the company
- We know that debt can happen to anyone
- Dealing with debt can be overwhelming, and reaching out might feel scary. But here at Lowell, we’re on your side. We don’t judge. We realise that anyone can fall into problem debt. Get in touch and we’ll find a solution that suits your situation. The sooner you take control of your Lowell debt, the sooner you’ll start to get your life back on track.
- You don’t even have to call us
- Our app and website make it easy to check your budget, set up an interest-free payment plan, and keep track of your balance. If you’d prefer to speak to someone, we have a friendly team ready to help. We’re here to listen, understand your circumstances, and to help you work out a payment plan that works for you, not against you.
Contact info
PO Box 13079 Harlow CM20 9TE, United Kingdom
- 0333 556 5552
- www.lowell.co.uk
4.3
Excellent
64K reviews
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Did not appricate the threating letters…
Did not appricate the threating letters for debit
July 30, 2026
Quick and easy to pay
Quick and easy to pay. Quick communication to say it had been received.
July 23, 2026
I was treated very well and my…
I was treated very well and my explanation was accepted to my satisfaction.
July 23, 2026
good job staff
July 23, 2026
Compassionate staff on the phone
Like many others, I buried my head in the sand but after phoning lowell, I found the whole experience very helpful & managed to sort two accounts within minutes without any feeling of judgement. I highly recommend making the call.
July 30, 2026
I gave top rating as I was very…
I gave top rating as I was very satisfied with your service and found you very understanding in my current circumstances.
July 23, 2026
Excellent service
July 30, 2026
You logged a negative experience on my…
You logged a negative experience on my credit score and even though the debt was fully paid it remains in place for another 2years meaning that my credit score will remain poor without any debt or missed payments!
July 30, 2026
everything was really easy
everything was really easy, nice man, very professional talking, I am satisfied. Thank you!
July 23, 2026
Excellent for those with anxiety
Using Lowell has been so easy and caused me no stress. As a person who suffers with anxiety, I really struggle with making phone calls which meant I left debt to linger as I could not face up to dealing with it. Lowell was so easy, I could do everything online and could set up manageable payments of which I was fully in control off. Thank you Lowell.
July 29, 2026
Very satisfying
GOOD habit talk whith people and tried any option tu resolve the matter offer maximum support politely and clear
July 23, 2026
Bullying people on phone or over the…
Bullying people on phone or over the Internet for payments and when sorting out the lowers is not available online I dont wish too talk to anyone who works for a collection firm Bullys that all you all are the money not yours b7t you carry on like it yours ...bullies never last long
July 30, 2026
I was lost in my debt due to homelessness
I was lost in my debt due to homelessness but Lowell's helped me through the process to get me on the right track,the staff were very friendly and understanding which was greatly appreciated.
July 23, 2026
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